--- description: Learn more about RoomRaccoon price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RoomRaccoon Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [RoomRaccoon](/software/153249/roomraccoon) # RoomRaccoon Canonical: https://www.capterra.co.za/software/153249/roomraccoon Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/153249/roomraccoon?page=2) > The only true all-in-one hotel management system for independent properties that drives real results. > > Verdict: Rated **4.2/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RoomRaccoon? Designed by hotel owners and tech specialists, RoomRaccoon is made for but not limited to independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 72 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RoomRaccoon - **Location**: Breda, Netherlands - **Founded**: 2016 ## Commercial Context - **Starting Price**: R2 000,00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Price per month depends on the number of rooms and tier subscription. Please contact RoomRaccoon directly for details. - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Croatian, Dutch, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Austria, Belgium, Botswana, Canada, Croatia, France, Germany, Ireland, Italy, Luxembourg, Namibia, Netherlands, Portugal, South Africa, Spain, Switzerland, Tanzania, United Kingdom, United States, Zimbabwe ## Features - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Channel Analytics - Channel Management - Customer Support - Dynamic Pricing - Front Desk Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Inventory Control - Inventory Management - Maintenance Management - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Partner Management - Payment Processing - Promotions Management - Property Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Room Inventory - Third-Party Integrations ## Integrations (33 total) - AFAS Software - Adyen - Aloha - Asksuite - BEONPRICE - ChiDesk - DATEV Consolidation - DATEV Report - Epos Now - Event Temple - GuestCentric - GuestRevu - HiJiffy - Lighthouse - Lightspeed ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software) - [Online Booking Systems](https://www.capterra.co.za/directory/20032/reservations/software) - [Hotel Channel Management Systems](https://www.capterra.co.za/directory/31615/hotel-channel-management/software) - [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software) - [Hostel Management Software](https://www.capterra.co.za/directory/31457/hostel-management/software) ## Alternatives 1. [Guesty](https://www.capterra.co.za/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Hotelizer](https://www.capterra.co.za/software/1029447/hotelizer-pms) — 4.9/5 (89 reviews) 4. [eZee Absolute](https://www.capterra.co.za/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Semper](https://www.capterra.co.za/software/164816/hospitality-software) — 4.3/5 (138 reviews) ## Reviews ### "Amazing Service & support" — 5.0/5 > **Cherease** | *30 September 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I would love to give RoomRaccon service a 5 Stars review\! Ashlene van Reenen has given so much attention to all of our concerns \& arranged the training sessions or integration meetings we required without any hesitation or delay in time. Jane Bosch has patiently given us training \& showed us amazing short cuts\! Thank you for the amazing support centre \&\& Rocco ia an absolute amazing super star AI assistant\! > > **Cons**: Some of the reports, like the pro-forma invoice not indicating any total PAX for the group reservation. > > An Absolute pleasure, when ever we need assistance Ashlene van Reenen is ready to assist and set up a meeting with the correct department. ----- ### "Best PMS we've worked with in 5 years." — 5.0/5 > **Jurie** | *15 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: All the reservation info is on one page. You can charge your credit/debit card in the reservation. Clean and neat layout. Very user friendly. > > **Cons**: Able to resolve issues telephonically and not open a ticket. To talk to the Connectivity Team directly if issues occur. > > Great PMS. Best we've worked with since we've started 5 years ago. Everything works very well. Professional design and ease of use. ----- ### "Highly recommend" — 5.0/5 > **Elizabeth** | *11 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly with great customer support. Makes reservations easier to manage and it’s well integrated with online channels(easy access to the system wherever you are) > > **Cons**: Need better communication with updates that will affect day to day operations > > Highly recommend, super efficient and offer great customer support ----- ### "What a company\!" — 5.0/5 > **Melinda** | *22 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Fantastic service, fantastic product and even more fantastic people on the team. > > **Cons**: Nothing to add here. We enjoy working with Room Raccoon and appreciate their assistance in the growing of our hotel. > > It is an absolute pleasure to have Room Raccoon on our side, helping our business grow. Thank you for all you do\! ----- ### "An excellent product" — 5.0/5 > **Sandy** | *23 July 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Flexible, user friendly, international reach, professional and classy appeal; it keeps the same look and feel as our website > > **Cons**: We have not yet used it too its maximum - actually a not a bad thing; could not reach out via WhatsApp but the Rocco function has resolved that > > All very good, we have super support and follow ups; friendly and helpful team; the product has worked seamlessly ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/153249/roomraccoon?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/153249/roomraccoon) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data