--- description: Learn more about Hostaway price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.co.za/software/152433/hostaway Page: 1 / 62\ Next: [Next page](https://www.capterra.co.za/software/152433/hostaway?page=2) > Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1524 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hostaway? Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1524 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Accounting - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Database - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Third-Party Integrations ## Integrations (63 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 48 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software) ## Related Categories - [Rental Property Management Software](https://www.capterra.co.za/directory/30929/rental-property-management/software) - [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Systems](https://www.capterra.co.za/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.capterra.co.za/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Buildium](https://www.capterra.co.za/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 3. [DoorLoop](https://www.capterra.co.za/software/211768/doorloop) — 4.8/5 (704 reviews) 4. [ResMan](https://www.capterra.co.za/software/135182/resman) — 4.6/5 (601 reviews) 5. [Entrata](https://www.capterra.co.za/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Avoid Hostaway — Unprofessional and Pushy Sales Tactics" — 1.0/5 > **Lorenzo** | *23 September 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Helpful, friendly sales team at first with quick responses. > > **Cons**: Pushy, unprofessional, even messaged my family after I declined. > > At first, Hostaway seemed promising. The sales rep, \[sensitive content hidden\] , was very responsive and friendly during the sales process. We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local company that offered a more tailored solution without the extra costs, \[sensitive content hidden\] responded by speaking negatively about that company. Ironically, when I asked the other provider about Hostaway, they only had respectful things to say. That contrast spoke volumes. After requesting to cancel, I received a string of increasingly pushy emails from \[sensitive content hidden\] , repeatedly trying to convince us to stay with additional discounts. Despite declining multiple times, the pressure continued. The worst part was when \[sensitive content hidden\] crossed a serious line: he privately messaged my mother, spamming her with emotional appeals and attempting to guilt-trip us into signing up. This behavior was unprofessional, manipulative, and completely unacceptable. Overall, this experience showed me how poorly run Hostaway is behind the friendly sales pitch. I would strongly advise others to avoid this company. ----- ### "Review of client" — 5.0/5 > **Joeleen** | *27 November 2024* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Efficient helps us a lot to manage the calendar and work with financials > > **Cons**: Need quick chat option can’t wait 24 hours to get info and help. > > Need quick online chat option. Can’t wait 24 hours for a response ----- ### "SimpliRent Review" — 4.0/5 > **Keanu** | *17 July 2024* | Banking | Recommendation rating: 7.0/10 > > **Pros**: cross-platform listing Owner statements being able to have multi-users on the platform and give other parties access > > **Cons**: i would sya the customer service needs to be as good as Airbnb as Hostaway markets its product to be the Roya Royce of products so I wish the customer service to be the same with Active chat functionality and the speed that they have, hostaway take way to long to get back to me on request > > i would say 6.6/10 it can be much better ----- ### "Speedy replys from support team," — 5.0/5 > **Frank** | *09 July 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Speedy replys from support team, especially Daryll helped me with an inquiry in minutes > > **Cons**: Absolutely Nothing, all good. Many thanks. ----- ### "Great Management System" — 5.0/5 > **Wendy** | *15 May 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Great product introduction and training for a first time user. > > **Cons**: There is nothing currently that i am not liking about Hostaway. > > So far I have been through the onboarding and impressed with the start. ----- Page: 1 / 62\ Next: [Next page](https://www.capterra.co.za/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data