---
description: Learn more about LoyaltyPlus price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: LoyaltyPlus Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [LoyaltyPlus](/software/151697/loyaltyplus)

# LoyaltyPlus

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> Complete web based loyalty platform that allows an airline or retail community to manage their members and partners.
> 
> Verdict: Rated **4.0/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses LoyaltyPlus?

End to end solution for airline, retail and leisure businesses. Complete solution and application interface for end users and loyalty program owners.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 10 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LoyaltyPlus

## Commercial Context

- **Starting Price**: R1 000,00
- **Pricing model**: Per User
- **Pricing Details**: Pricing bands for amount of users or transactions.
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: South Africa

## Features

- CRM
- Loyalty Cards
- Loyalty Program
- Membership Management
- Rewards Management

## Support Options

- 24/7 (Live rep)

## Category

- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)

## Alternatives

1. [Guusto](https://www.capterra.co.za/software/186209/guusto) — 4.9/5 (3441 reviews)
2. [RepeatMD](https://www.capterra.co.za/software/1049073/repeatmd) — 4.4/5 (190 reviews)
3. [Kangaroo](https://www.capterra.co.za/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.capterra.co.za/software/83219/gift-card) — 4.8/5 (37 reviews)
5. [Boomerangme](https://www.capterra.co.za/software/1023965/boomerangme) — 4.8/5 (43 reviews)

## Reviews

### "User friendly, easy to capture and make changes." — 5.0/5

> **Maria** | *12 February 2018*
> 
> **Pros**: Flexible, we have a lot of partners some with discounts others with points and each have different rules. We can extract reports per member, community or partner, these reports can even be customized to our suppliers needs (eg debit orders, funeral or benefit extract, commission report ).  With Campaign Manager we can send e-mails and Sms'e to our members. Even invoices to our partners. We have been with Loyalty Plus since 2004 growing from 3  to 31 communities, they are always open for new development and changes.
> 
> **Cons**: We see development as a push of a button, but they say it's a lot of coding (secret word IT people use)

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### "Good experience, good support" — 5.0/5

> **Verified Reviewer** | *10 August 2019* | Aviation & Aerospace | Recommendation rating: 10.0/10
> 
> **Pros**: Interface is very user-friendly and the functions seemed to be focused on simplicity and value to the user
> 
> **Cons**: Got a couple error messages during use, but overall haven't had anything else that I haven't liked
> 
> I'm impressed with the support I've received, the ability to improve our loyalty program, and would recommend this to others

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### "LoyaltyPlus really go out of their way for their clients, and their documentation is top class." — 3.0/5

> **Verified Reviewer** | *09 November 2017*
> 
> **Pros**: The pricing - value for money (low cost of ownership). The fact that the system is completely scalable, customisable and very competitive.&#13;&#10;&#13;&#10;The technology LoyaltyPlus uses is proven, and everything is cloud hosted. &#13;&#10;&#13;&#10;LoyaltyPlus continually improves their offering, and have been doing so for over 25 years. They are available internationally.&#13;&#10;&#13;&#10;From a front-end brand perspective, this software keeps customers loyal to the brand which provides a cutting edge competitiveness which speaks for itself. Customers love freebies - being rewarded and being made to feel special, and I highly recommend LoyaltyPlus' software when it comes to improved return on investment. The liability invested in the programme will definitely be gained and much more.
> 
> **Cons**: The ease of use and functionality could be improved upon, and the product mix will take time to develop and mature.

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### "My overall experience with the program are positive" — 4.0/5

> **Anine** | *12 February 2018* | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use - like the way that each section is group together, example member and partner accounts.
> 
> **Cons**: Response time for Customer Support is too slow - waiting period for support creates problem with in-house client base.
> 
> Apart from the ease of use and user-friendly approach, it helps us to build and maintain a unique database which enables us to do more target driven marketing promotions for our clients.

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### "Fantastic company" — 5.0/5

> **Kate** | *16 November 2016* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Best pricing, ease of use, great look and feel
> 
> **Cons**: n/a
> 
> What a great company, excellent customer service, and very competitive pricing. They really rate top amongst the best loyalty programs.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/151697/loyaltyplus)

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| de-CH | <https://www.capterra.ch/software/151697/loyaltyplus> |
| en | <https://www.capterra.com/p/151697/LoyaltyPlus/> |
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| fr-CA | <https://fr.capterra.ca/software/151697/loyaltyplus> |
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