--- description: Learn more about eSputnik price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eSputnik Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [eSputnik](/software/151483/esputnik) # eSputnik Canonical: https://www.capterra.co.za/software/151483/esputnik Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/151483/esputnik?page=2) > eSputnik is a web-based Marketing Automation Service that allows you to manage cross-channel messaging campaigns: Email, SMS, Web Push, > > Verdict: Rated **4.7/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses eSputnik? Businesses from all types and in all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 11 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: eSputnik - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$1,99 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Pay-as-you-go and subscription plans are available, with options for both contact-based and message-based pricing. Pay-as-you-go pricing starts from $1.99 per 1,000 messages. Subscription pricing starts from $15/month. A free plan is also available for businesses with under 500 contacts. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - A/B Testing - Campaign Analytics - Campaign Management - Contact Management - Customer Segmentation - Drip Campaigns - Email Marketing - Event Triggered Actions - Lead Management - Lead Qualification - Marketing Automation - Mass Texting - Multi-Channel Marketing - ROI Tracking - Reporting/Analytics - Scheduled Messaging - Segmentation - Subscriber Management - Template Management - WYSIWYG Editor ## Integrations (9 total) - AWeber - Gmail - Google Analytics 360 - Google Contacts - Meta for Business - Shopify - Slack - Trello - Zapier ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software) - [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software) - [SMS Marketing Software](https://www.capterra.co.za/directory/30842/sms-marketing/software) ## Alternatives 1. [Brevo](https://www.capterra.co.za/software/132996/brevo) — 4.6/5 (3408 reviews) 2. [Mailchimp](https://www.capterra.co.za/software/110228/mailchimp) — 4.5/5 (17572 reviews) 3. [Gmail](https://www.capterra.co.za/software/202338/gmail) — 4.8/5 (13327 reviews) 4. [ActiveCampaign](https://www.capterra.co.za/software/79367/activecampaign) — 4.6/5 (2561 reviews) 5. [Constant Contact](https://www.capterra.co.za/software/31898/constant-contact) — 4.3/5 (2912 reviews) ## Reviews ### "Simple Integration and Responsive Support" — 5.0/5 > **Maksym** | *04 June 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: We worked with eSputnik as an IT team, helping our eCommerce client integrate the platform. It’s a solid customer data platform for businesses looking to build omnichannel communication. The technical team and customer success managers provided clear, timely support throughout the integration. We got step-by-step guidance, and the scripts were easy to implement without affecting page load speed — everything ran smoothly. Overall, the experience was positive. The integration was completed within the deadline, and we’d be comfortable recommending eSputnik to other clients. > > **Cons**: We didn’t encounter any major issues during our work with the platform. Even when something didn’t work right away, the team responded quickly and was proactive in helping us resolve it. Communication was smooth and the support team stayed engaged throughout the process. > > "eSputnik allows to manage multiple communication channels in one place and reach a large audience efficiently. It also makes it easy to run A/B tests, helping optimize performance and gain valuable insights that support sales growth. The platform supports nine communication channels and offers integration with services like Shopify and WooCommerce. We also appreciated the built-in AI features, which add extra value for automation and personalization." ----- ### "eSputnik Is a Powerful Email Marketing Tool" — 5.0/5 > **Marika** | *18 April 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like the simplicity of the features of eSputnik. eSputnik has been working so well for us when it comes to email marketing. > > **Cons**: I have zero reasons to dislike eSputnik. eSputnik is super amazing. ----- ### "Outstanding customer support" — 5.0/5 > **Jacob** | *05 November 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: eSputnik customer support is by far the best I've received for a marketing SAAS product. I used to have a lot of questions and always received a reply within a couple minutes. The solution is feature-reached with a good price, much better than most competitors. > > **Cons**: In terms of functionality, it seems to do everything we need it to do. We use a system for more than a year and just once faced a problem, but it was quickly solved in a customer support service. > > Powerful system with advanced features for reasonable price. You can create and store templates, get instant reports on opens and clicks, RFM-analysis. Better than most competitors. ----- ### "Not good as looking" — 3.0/5 > **Aliaksandr** | *27 January 2021* | Marketing & Advertising | Recommendation rating: 4.0/10 > > **Pros**: The price is cheap, but it is the last thing that I like. > > **Cons**: Bad delivery to international recipients (Email errors or bounces), Also not user-friendly support. > > Well, this is a long story. I'll try to describe my experience, using onle facts. I worked with a client, he is got a logistics business with a lot of clients database (over 70K). This clients are opt-in with a online and offline lead Forms and requests. Also they are accepted the Privacy Policy and Cookies. In one Day we are decide to start the Email company in Austria, Germany and UK. We are make a A/B test with images and text only. So I will be unimpressed. A lot of errors, bounces and in the end we was banned. So I make a contact with support, gave them proof and the answer was like 'your accound banned forever'. There are no SPAM reports, we was banned for no reason. Of course, I started using another services, like Mailchimp, SendPulse and Close.io. And right now will be an irony. Emails by these services sends perfectly. So I wouldn't use eSputnik never again. ----- ### "Amazing email service and automation capabilities" — 5.0/5 > **Olga** | *22 May 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The whole tool is very convenient and easy to use: you don't have waste time searching for this or that feature in email editor. All frequently used blocks and controls are situated in sight. Omnichannel approach and automated workflows based on real-time events make eSputnik an irreplaceable assistant in accomplishing your marketing tasks. In addition, artificial Intelligence allows to predict customer behaviour and adapt your campaigns directly to the client's needs. Using this feature you can create great content with deep personalization for your audience. > > **Cons**: I did not find any serious cons. Maybe only one: the pricing plans for web push notifications are not entirely clear. > > Thanks to eSputnik we were fully aware of the significance of omnichannel marketing and improved our automated workflows. I am convinced that this software can be helpful not only for small, but for large businesses too. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/151483/esputnik?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/151483/esputnik) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data