Good program for email blasts

Reviewed on 2018/04/08
Danielle F.
Marketing Assistant
Real Estate, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Helpful with my newsletter blasts

Pros: The feature to see how many people opened and/or clicked on my newsletters give me the ability to see what my clients are interested in.

Cons: The design capabilities seem limited. I would prefer it to give me more abilities to customize my newsletters.

Vendor Response

by OutboundEngine on 2019/06/17

Hi Danielle,

Thanks so much for sharing your experience with OutboundEngine! While we do use a template to guide email newsletter creation, we have a few options in the application to allow you to customize them. Feel free to contact our customer success team from 8 am - 6 pm M-F CST at 888-988-5526 or [email protected] -- they'd love to help!

Thanks,
OutboundEngine
(888) 988-5526
[email protected]

Stay Away...very expensive for simply sending out basic emails

Reviewed on 2019/11/21
Bruce E.
Broker Associate
Real Estate, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Terrible.

Pros: Professional looking. Nothing more.
Rep did not even know how to import more than half of my database and told me I had to manually enter each address.

Cons: First one must understand the salesperson will tell you repeatedly upfront the service is monthly and you can stop whenever you would like. Once you join and try to cancel then you suddenly are told you have a yearly service. Their are monthly programs but NOT yours.
Secondly, the service is sophomoric at best and simply a blank template sent to YUOR database twice a month for hundreds of dollars a month that you apparently can’t cancel for 1 year.
Third and finally, this is supposedly for real estate professionals. If so, then it is understand this is a relationship business and as a professional I must bring value to my customers and the day I don’t they can cancel. I have had customers cancel for various reasons and have come back for the simple fact I allowed them to cancel and that I bring value and honesty to them. Desperate people and companies that need the money because they consider each sale as one and done will never allow such. Governor yourself wisely. I would suggest look elsewhere.

People there are great. Used customer service several times with very high service every time.

Reviewed on 2017/10/03
Bill V.
Owner
Insurance, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Content for my social media and a newsletter email for my clients.

Pros: Content is good and the delivery is great. They do both email newsletters and social media posting to the top major ones.

Cons: You cannot customize the content. It would be useful to have some more control of the details of the content.

Reviewed on 2017/10/24
James S.
Used the Software for: 6-12 months
Reviewer Source 
Source: GetApp
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

I have helped agents set up and use this program to help them keep up with Social Media posting.

Reviewed on 2017/10/11
Shelley H.
Marketing Manager
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I like that once you set it up you don't really have to think about it much more after that and it automatically sends out content at specified times for you.

Cons: I really do not like that it sends the same content out for different customers, it doesn't let you customize the articles themselves to add you own flair to it either.

Great Program that creates our newsletters for us!

Reviewed on 2016/05/05
Heather B.
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: Outbound Engine creates our newsletters for us, giving us time to take care of business. Newsletters look professional and content is all relevant to our insurance business.

great social media tool

Reviewed on 2016/10/04
Bobby C.
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great social media tool. It makes managing my social media posts and interactions easy and automated.