--- description: Learn more about Sumac price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sumac Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Sumac](/software/144095/sumac) # Sumac Canonical: https://www.capterra.co.za/software/144095/sumac Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/144095/sumac?page=2) > Sumac is customizable nonprofit case management software that helps streamline program delivery and provide the best client care. > > Verdict: Rated **4.4/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sumac? Social Services, Education, Child \& Family Services, Child Welfare, Victim Services, Health Services, Shelters, Community Services ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 132 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Societ - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$109,00 - **Pricing model**: Flat Rate - **Pricing Details**: Prices are based on your needs\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Argentina, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, United Kingdom, United States, Uruguay, Venezuela ## Features - Alumni Management - Application Management - Appointment Management - Billing & Invoicing - CRM - Campaign Management - Case Notes - Client Management - Collaboration Tools - Communication Management - Contact Management - Document Management - Donor Management - Dues Management - Email Marketing - Event Management - Financial Reporting - Forms Management - Fundraising Management - Goal Setting/Tracking - Grant Management - Member Communication - Member Database - Member Directory - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile Access - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Program Management - Receipt Management - Recurring Giving - Referral Management - Registration Management - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Self Service Portal - Time Tracking - Volunteer Management - Volunteer Recruiting - Website Management ## Integrations (3 total) - Constant Contact - Mailchimp - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Fundraising Software](https://www.capterra.co.za/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.co.za/directory/20047/fundraising/software) - [Nonprofit CRM Software](https://www.capterra.co.za/directory/31515/nonprofit-crm/software) - [Membership Management Software](https://www.capterra.co.za/directory/20045/membership-management/software) - [Charity Software](https://www.capterra.co.za/directory/30805/nonprofit/software) - [Human Services Software](https://www.capterra.co.za/directory/30660/human-services/software) ## Alternatives 1. [My Junna](https://www.capterra.co.za/software/178861/junna-care) — 4.8/5 (39 reviews) 2. [Casebook](https://www.capterra.co.za/software/200357/casebook-platform) — 4.2/5 (86 reviews) 3. [Bonterra Apricot](https://www.capterra.co.za/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) 4. [CharityTracker](https://www.capterra.co.za/software/132388/charitytracker) — 4.5/5 (1059 reviews) 5. [Notehouse](https://www.capterra.co.za/software/182626/notehouse) — 4.7/5 (105 reviews) ## Reviews ### "Using Sumac for my Not-for-Profit" — 3.0/5 > **Uyen Pham -** | *22 July 2024* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: I like that it creates my charitable tax receipt numbers for me automatically. I like the new interface, it's very user-friendly. > > **Cons**: I don't like that I have to store the receipts locally. It's not in the program itself so if someone is using the program or having to find the receipt itself, they have to find it on the local computer. Fine for me right now, as I'm the only one using Sumac at my organization, but I can see how this can be a nightmare for larger orgs. ----- ### "thanks for the support" — 4.0/5 > **Sarah** | *17 September 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: it puts everyone together so you can easily find and keep track of the clients we are working with, customer support has been really helpful > > **Cons**: it can be tricky to figure out how to run reports, we have a cap of how many people we can use so always trying to ensure we are working within out cap ----- ### "Development Director" — 5.0/5 > **Daniela** | *22 October 2025* | Fund-Raising | Recommendation rating: 8.0/10 > > **Pros**: The customizable functions, and customer service have been great. Always willing to adjust or work with us for our specific needs. > > **Cons**: Wish some of the grow your own sections could talk to each other better, allow for more uniformity and connection throughout the database. ----- ### "Efficient Case Management and Reporting Tool for Nonprofits" — 5.0/5 > **Maryam** | *22 October 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Sumac makes client management and reporting much easier. I really liked how organized the system is—tracking intakes, case notes, and service outcomes is simple and efficient. It’s also helpful for generating reports and analyzing data for funders. > > **Cons**: At times, the system can be a bit slow when multiple users are logged in, and some customization features (like form templates) require admin access or additional setup support. > > My overall experience with Sumac has been positive. It has improved how we document client interactions, manage referrals, and collect data across multiple programs. The interface is user-friendly once you’re familiar with it, and the technical support team is responsive whenever issues come up. Overall, it’s a great tool for nonprofit organizations that want to streamline case management and reporting. ----- ### "Sumac Review" — 5.0/5 > **Momena Afroz** | *16 May 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: All the records are in one place, easy to make tax receipts and reports. > > **Cons**: Relations tab is not included in exporting reports. > > Good, meets the requirements of our organization and follows standards, customer support is very efficient and fast. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/144095/sumac?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/144095/sumac) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data