--- description: Learn more about Zoom Workplace price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/31895/video-conferencing/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.co.za/software/144037/zoom-video-conferencing Page: 1 / 589\ Next: [Next page](https://www.capterra.co.za/software/144037/zoom-video-conferencing?page=2) > Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app. > > Verdict: Rated **4.6/5** by 14699 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14699 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$14,99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small \& medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Audio Capture - Auto-Dialer - Availability Management - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Management - Customizable Templates - Desktop/Browser Sharing - Document Management - Electronic Hand Raising - Event Management - Event Scheduling - File Sharing - Live Chat - Meeting Management - Mobile Access - Multi-User Collaboration - Online Booking - Presentation Streaming - Presentation Tools - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Reminders - Remote Support Software - Response Management - Scheduling - Screen Capture - Screen Recording Software - Screen Sharing - Session Recording - Social Media Streaming - Space Reservation - Templates - Two Way Audio & Video - Two-Way Audio & Video - Video Conferencing - Voice Mail ... and 33 more features ## Integrations (107 total) - Adobe Acrobat - Adobe Export PDF - Agentforce - Amazon Chime - Asana - Asana for Gmail for G Suite - Ashby - Attention - Avoma - Blackboard - Boomerang for Gmail - Box - Bullhorn - CRM Assistant for Gmail™ - Calendar Scheduling Software for Teams ... and 92 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software) - [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software) - [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software) - [Calendaring Software](https://www.capterra.co.za/directory/32297/calendar/software) - [Screen Sharing Software](https://www.capterra.co.za/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (11179 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (71567 reviews) 3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24237 reviews) 4. [GoTo Meeting](https://www.capterra.co.za/software/163332/gotomeeting) — 4.4/5 (11533 reviews) 5. [Webex Suite](https://www.capterra.co.za/software/733/webex) — 4.4/5 (8405 reviews) ## Reviews ### "Smooth video meetings, needs room for better security" — 5.0/5 > **Musa** | *23 August 2025* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The interface is intuitive, joining calls is quick, and screen sharing is seamless especially on mobile. > > **Cons**: Occasional lags during peak hours. I would love to see stronger built-in security features. Especially on my phone. > > I use Zoom daily for both work and personal calls. It's reliable and saves me tons of time. I prefer it over other platforms. ----- ### "Zoom Workplace Review" — 5.0/5 > **Nonjabulo** | *29 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to set up meetings and connect with people from anywhere, as well as the great video and audio quality. And the ability to share screens, record meetings, and collaborate in real-time is extremely helpful for teamwork. It’s user-friendly, works across different devices, and ensures that remote communication is smooth and efficient. The ease of implementation makes it simple to get started, the customer support is reliable and responsive, and the platform’s versatility means I use it frequently for both work and personal meetings. The ease of integration with other tools and platforms, like calendars and productivity apps, makes Zoom Workplace even more convenient to use. > > **Cons**: What I dislike about Zoom Workplace is that managing meeting links can sometimes be confusing, and people may have trouble joining if they don’t have the latest version of the app. It can also feel overwhelming when there are too many features that aren’t fully utilized, and troubleshooting issues during meetings isn’t always straightforward. Internet connection problems can affect the experience, and long meetings may lag or drain the battery on devices. > > My overall experience with Zoom Workplace has been positive. It’s easy to use, reliable, and makes collaboration simple, whether for meetings, webinars, or team projects. The video and audio quality are usually excellent, and the ability to share screens and use virtual backgrounds is super helpful. I also appreciate the breakout rooms for group discussions and the integrations with other tools, which make workflows smoother. While there are a few areas for improvement, like occasional connectivity issues, it’s a solid platform for remote communication and teamwork. ----- ### "Great software to home office work\!\!" — 5.0/5 > **João** | *07 September 2026* | Architecture & Planning | Recommendation rating: 10.0/10 > > **Pros**: I like the convenience and the easy way that working with Zoom helps the work to be flawless and easier due to the tools and the intuitive way of participating in a meeting on it. > > **Cons**: I do not have anything in particular to say, however. i prefer to use this software in comparison to the ones on the market. > > In my experience, Zoom is good software for optimizing work in an online environment. I do a lot of work from home, and it is very useful for meeting my team and coworkers. The organization and the tools are very useful and surely it will help you to work properly in online mode. ----- ### "Best Video Conferencing" — 5.0/5 > **Lluvia** | *03 September 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: The zoom workplace is a great way to hold professional meetings. The video calls are easy to use and send invitations. The file sharing and collaboration feature makes sending documents easy, with the drag and drop feature. > > **Cons**: The least thing I liked about the Zoom Workplace is that if you have bad internet connection it does not work as well. The buffering takes some time which makes communication difficult. > > The overall experience is that it is great from small to large organizations. Even if clients do not have an account, then can still download and join. ----- ### "Every day space tool for enterprise" — 3.0/5 > **Edwin** | *29 July 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Zoom Workplace has become one of the two tools my team uses almost every day because it brings meetings, chat, file sharing, and scheduling together in one place. The video quality has been consistently good, even when several people are sharing their screens at the same time. I also like the AI Companion features that automatically summarize meetings, create action items, and highlight important decisions. That saves me from taking detailed notes and makes it much easier to catch up if I miss part of a discussion. The interface is clean and easy to learn, so new team members can start using it quickly. Team collaboration feels smooth because chat, meetings, and document sharing are connected instead of being spread across different apps. Overall, it has improved productivity and reduced the amount of time spent organizing meetings and following up afterward. > > **Cons**: The biggest downside for me is that some of the newer features make the application feel more crowded than it used to be. There are many menus and options, so finding a specific setting can sometimes take longer than expected. While the AI features are useful, the meeting summaries occasionally miss small but important details or misunderstand technical discussions, so I still review the notes before sharing them with my team. I have also experienced occasional bugs, such as delayed notifications or brief audio issues after waking my laptop from sleep, although restarting the meeting usually fixes the problem. Customer support has been helpful when I needed assistance, but response times have varied depending on the issue. Pricing is reasonable for business use, but smaller teams may find some advanced collaboration features available only in higher-tier plans. > > Overall, my experience with Zoom Workplace has been very positive. It has become more than just a video meeting application because it combines communication, collaboration, and productivity tools into a single platform. I regularly use it for team meetings, screen sharing, project discussions, and quick chats, and it has been reliable throughout daily work. The AI Companion has been one of the most valuable additions because it generates meeting summaries, identifies follow-up tasks, and helps keep projects moving without requiring someone to manually record every discussion. The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium features require higher-priced plans, the overall value for money has been worth it for my workflow, and I would recommend it to teams that collaborate remotely on a regular basis. ----- Page: 1 / 589\ Next: [Next page](https://www.capterra.co.za/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data