--- description: Learn more about Zoom Workplace price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/31895/video-conferencing/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.co.za/software/144037/zoom-video-conferencing Page: 1 / 588\ Next: [Next page](https://www.capterra.co.za/software/144037/zoom-video-conferencing?page=2) > Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app. > > Verdict: Rated **4.6/5** by 14679 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14679 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$14,99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small \& medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Audio Capture - Auto-Dialer - Availability Management - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring - Call Recording - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Management - Customizable Templates - Desktop/Browser Sharing - Document Management - Electronic Hand Raising - Employee Directory - Event Management - Event Scheduling - Live Chat - Meeting Management - Multi-User Collaboration - Online Booking - Presentation Streaming - Presentation Tools - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Reminders - Remote Support Software - Response Management - Scheduling - Screen Capture - Screen Recording Software - Screen Sharing - Session Recording - Social Media Streaming - Space Reservation - Templates - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 33 more features ## Integrations (109 total) - Adobe Acrobat - Adobe Export PDF - Agentforce - Amazon Chime - Asana - Asana for Gmail for G Suite - Ashby - Attention - Avoma - Blackboard - Boomerang for Gmail - Box - Bullhorn - CRM Assistant for Gmail™ - Calendar Scheduling Software for Teams ... and 94 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software) - [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software) - [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software) - [Calendaring Software](https://www.capterra.co.za/directory/32297/calendar/software) - [Screen Sharing Software](https://www.capterra.co.za/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (11155 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17707 reviews) 3. [Google Meet](https://www.capterra.co.za/software/176572/google-hangouts) — 4.5/5 (12173 reviews) 4. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24203 reviews) 5. [GoTo Meeting](https://www.capterra.co.za/software/163332/gotomeeting) — 4.4/5 (11531 reviews) ## Reviews ### "Smooth video meetings, needs room for better security" — 5.0/5 > **Musa** | *23 August 2025* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The interface is intuitive, joining calls is quick, and screen sharing is seamless especially on mobile. > > **Cons**: Occasional lags during peak hours. I would love to see stronger built-in security features. Especially on my phone. > > I use Zoom daily for both work and personal calls. It's reliable and saves me tons of time. I prefer it over other platforms. ----- ### "Zoom Workplace Review" — 5.0/5 > **Nonjabulo** | *29 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to set up meetings and connect with people from anywhere, as well as the great video and audio quality. And the ability to share screens, record meetings, and collaborate in real-time is extremely helpful for teamwork. It’s user-friendly, works across different devices, and ensures that remote communication is smooth and efficient. The ease of implementation makes it simple to get started, the customer support is reliable and responsive, and the platform’s versatility means I use it frequently for both work and personal meetings. The ease of integration with other tools and platforms, like calendars and productivity apps, makes Zoom Workplace even more convenient to use. > > **Cons**: What I dislike about Zoom Workplace is that managing meeting links can sometimes be confusing, and people may have trouble joining if they don’t have the latest version of the app. It can also feel overwhelming when there are too many features that aren’t fully utilized, and troubleshooting issues during meetings isn’t always straightforward. Internet connection problems can affect the experience, and long meetings may lag or drain the battery on devices. > > My overall experience with Zoom Workplace has been positive. It’s easy to use, reliable, and makes collaboration simple, whether for meetings, webinars, or team projects. The video and audio quality are usually excellent, and the ability to share screens and use virtual backgrounds is super helpful. I also appreciate the breakout rooms for group discussions and the integrations with other tools, which make workflows smoother. While there are a few areas for improvement, like occasional connectivity issues, it’s a solid platform for remote communication and teamwork. ----- ### "ZOOM REVIEW" — 4.0/5 > **kwandile Mabutho** | *24 September 2024* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Its good for school when attending online classes and its great for business meetings > > **Cons**: It has a high data charge when using data not wifi connection > > Excellent when working online and studying for school ----- ### "Zoom review" — 4.0/5 > **Tiego** | *22 March 2024* | Broadcast Media | Recommendation rating: 7.0/10 > > **Pros**: It has an easy way to use it and everyone can use it > > **Cons**: I don't think i came across any problem at the moment ----- ### "Zoom Just Works\! That’s Why We Keep Using It" — 4.0/5 > **Joshua** | *19 July 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Zoom is easy to use and most people already know how to join a meeting without needing much help. The video and audio quality are usually solid, screen sharing works well, and scheduling meetings is straightforward. It works across different devices and makes it easy to collaborate with both internal employees and outside clients. > > **Cons**: The application has become more cluttered as additional features have been added. Some of the newer collaboration tools feel unnecessary if you mainly use Zoom for meetings, and finding certain settings can take longer than it should. Updates also seem to happen frequently and occasionally cause minor audio, camera, or sign-in issues. > > Overall, Zoom Workplace has been reliable and easy to support. It does what we need it to do, especially for video calls, screen sharing, and meetings with people outside the organization. Most users are already familiar with it, which cuts down on training and support requests. The meeting experience is generally consistent, although we occasionally run into the usual microphone, camera, or permission issues. Customer support and the available documentation are helpful, but troubleshooting some account or licensing problems can take more time than expected. It provides good value if your organization actively uses the meeting and collaboration features. If you only need basic video conferencing, though, the full platform can feel like more than you actually need. ----- Page: 1 / 588\ Next: [Next page](https://www.capterra.co.za/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data