17 years helping South African businesses
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About Squarespace

Squarespace offers an all-in-one Commerce platform that gives you everything you need to run your business and sell online.

Learn more about Squarespace

Pros:

Easy to deploy and integrates (albeit not seamlessly) with GoDaddy, where we were previously hosting our website. Excellent customer service.

Cons:

In my personal opinion, I think SS is lost with its minimalist phyloshopy and streamlined way of doing things.

Squarespace ratings

Average score

Ease of Use
4.4
Customer Service
4.4
Features
4.3
Value for Money
4.3

Likelihood to recommend

8.3/10

Squarespace has an overall rating of 4.6 out 5 stars based on 3,060 user reviews on Capterra.

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Filter reviews (3,060)

Jose
Jose
Salesman - Engineer in US
Verified LinkedIn User
Industrial Automation, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Website Building Using Squarespace

5.0 2 weeks ago New

Comments: My overall experience with Squarespace has been positive in terms of productivity, cost and variance. I enjoy being able to create many different forms of websites catered to specific business needs and appreciate that there are existing templates.

Pros:

What I like most about Squarespace is how easy and quickly it allows the user to create a website with all of the templates available for specific business needs. I also love the analytics available.

Cons:

What I like least about Squarespace is the Artificial Intelligence. It could definitely be improved upon in terms of creativity.

London
Journalist in US
Broadcast Media, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Initial thoughts of Squarespace

4.0 last month New

Pros:

I really liked how easy it was to use and how many products you could integrate into the website.

Cons:

I didn't like how it was a little more complicated it was to set up. To be fair I didn't watch the video's but it did take me a minute to learn how to set everything up. But, way easier to set up than coding it myself.

Jaqlyn
HR and Controller in US
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Just Okay... and very pricey

3.0 last month New

Comments: The website does what it needs to, and the designs are decent. However, the websites don't really stand out as all of the templates are the same, and you get so used to seeing the same thing over and over. Additionally, if you need any type of customization or something special for your site, it's not something you can usually easily do yourself.

Pros:

Squarespace has sleek designs and is easy to use for people who do not want to do the leg work in setting up their website, as it allows people to simply input information into templates.

Cons:

Very expensive for what it is. At a certain point, every template looks the same. Any type of customization that goes much further than changing text requires assistance from service representatives.

Bolade
New Business Development Rep in Canada
Insurance, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Squarespace Design

5.0 4 weeks ago New

Comments: Overall, my experience with Squarespace has been very positive. I used the platform to create my personal website, it offers stunning design templates, while making it easy to create. It certainly aided with my time management. While it can be costly its ease of use and integrated features make it a great choice for creating a polished online presence.

Pros:

I appreciate Squarespace's design templates and how easy it is to customize them. The platform is easy to use even for those without coding experience, and makes it simple to create a professional-looking website quickly. The all-in-one approach, including hosting and domain management, is also a huge plus.

Cons:

Yes, it is simple to use but one downside of Squarespace is its limited flexibility for advanced customizations, especially if you need more complex features. The pricing can be a bit high compared to other platforms, particularly for small businesses or personal projects.

Sharon
Owner in US
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Ease of use wins the day

5.0 2 weeks ago New

Comments: Easy! I can get ahold of their help desk, there’s a ton of online articles for support and almost everything I’ve been able to figure out on my own.

Pros:

The ease of use can’t be beat! I’ve been able to get 2 different websites up and running in a day. If you have most of your brand assets and guidelines ready, you can put up a site quickly and have something that functions even if you don’t have a tech background.

Cons:

The eCommerce features are fine, but could use some updates and some fleshing out. But it’s still a great place to start.

Kellie
Kellie
owner in US
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Pretty good tool

4.0 last month New

Comments: It has been alright. For the price we pay it would be nice to be able to have other sites on the same account for additional fees. or at least a couple adding pages as our company grows.

Pros:

I like that it works really well with other apps like Etsy and Squareup. It is pretty easy to set up with a template.

Cons:

Editing items in my shop after uploading from Etsy is a bit cumbersome. (it is one and done). customer service for one of my web domains has been poor.

Michael
Owner and Marketing Director in US
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Best Website Tool on the Market

5.0 last month New

Comments: I have created or managed 10+ Square space sites.

Pros:

I like how simple Squarespace is to use. It is intuitive and produces a great product.

Cons:

There is nothing I don’t like about Squarespace

Ebenezer
Medical Editor in Czechia
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Squarespace Is NOT for Squares

5.0 7 days ago New

Comments: I have really liked hosting my website on Squarespace. Despite their recent price increase, I think it is totally worth it. I can host my site with all the Google, payment, and social-media integrations I need/want.
Also their templates are a great starting point, and once you get use to how to edit and organize the webpages, it becomes very intuitive.

Pros:

It's integration of all things needed to fully set up a functional website.

Cons:

Editing the site is a bit counterintuitive at first.

Leah
Leah
Detailer in US
Verified LinkedIn User
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

It’s a good product!

4.0 6 days ago New

Pros:

I liked how easy it is to navigate the website and the website builder especially.

Cons:

Sometimes clunky. Sometimes glitchy but it is also most likely based on connection.

Hye
Marketing S in US
Verified LinkedIn User
Marketing & Advertising, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Squarespace has an easy-to-access, simple user interface.

4.0 last month New

Comments: Recommended for those who want to start a business quickly. Please improve the diversity of designs.

Pros:

I spent a few days testing Squarespace. For small business owners or individuals looking to make their websites quick and complete, Squarespace is a good fit.

Cons:

I wish there were more limited design options, and I wish some business tools were fleshed out.

Jane
Jane
Owner and Big Kahuna in US
Verified LinkedIn User
Publishing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great design, great features, great support

5.0 5 years ago

Comments: I was first introduced to Squarespace when I hired someone to design the website for my business, and he showed me how to make changes myself. From there I started to play with it and ended up creating simple websites for several clients, many of whom were then able to take over their own upkeep and maintenance. And in the three years I've been working with Squarespace sites, the features and support have only improved. I also love that they're very attuned to what's trending in graphic design, so their templates never look dated.

Pros:

The aesthetic. Squarespace's design templates are fresh, current, and appealing to begin with, which provides a lot of options for customization.

Cons:

It's not the most intuitive interface ever, but that said, they provide outstanding how-to articles and videos and infinitely patient customer support, so it's not hard to figure out how to do what you want to do, even if you have no coding experience.

Kim
Owner in US
Writing & Editing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Top quality website and easy to create!

5.0 5 years ago

Comments: So far all my experiences are incredible! They get back to me right away whenever I have a question or issue. Fast to resolve.

Pros:

Top quality website! Very easy to create a professional looking website all by myself. The templates are wonderful and suitable for all different types of programs. Absolutely love it!

Cons:

The monthly subscription program is pricey but a less expensive option then what I've used before.

Bridget
Sales in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

You get what you pay for

5.0 4 years ago

Comments: After trying multiple free website building options, I finally relented and tried out the demo version on Squarespace to see what the learning curve would be like, and if it would be worthwhile ot go the paid route for a website. The answer was a resounding yes, and I've subsequently built 3 more sites with them since our first one. I tell every new business owner starting out, check out squarespace, save yourself the headace of the free platforms that limit creativity, and watch your business grow by the day.

Pros:

Ease of use Easing learning curve layout options customizations options sleek templates quick onboarding

Cons:

Towards the beginning of my experience with Squarespace, I needed some customer sesrvice and the process to find where I could go for help was not easy. This was back in 2017 however, so I'm not sure if that process has improved since then (I'd like to think so!)

Osman
Business Consultant in UK
Financial Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Absolutely fine!

4.0 3 years ago

Comments: I've used this software before and it really helped me with my website in the past. It has some good features and not difficult to use. You pretty much get what you pay for. Also, know that if you are aiming for really professional websites I wouldn't suggest you use Squarespace. But if you just want to set up a decent site in a short amount of time, I would definitely suggest you this software.

Pros:

First of all, it is extremely easy to set up websites in no time. It has some cool and modern-looking templates that you might want to consider. It is user-friendly and not much knowledge of coding is required which makes it a good choice for many companies and people. Even though I didn't struggle much with anything whilst using this software, support was always there to help.

Cons:

The way that the client can't change a lot, implies that expert clients are restricted and don't have much freedom. Other than the lack of freedom when choosing templates and editing fonts or just the way the website looks, I don't see any other downsides to this software.

Erin
Creator & Host in US
Broadcast Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Novice Can Do It

5.0 3 years ago

Comments: I've had a great experience with Squarespace. I'm currently going through a website redesign. I utilized their "matchmaking service" to try and find a designer and thought it was the most efficient system. It's like online dating. You fill out a form, which is like your profile, stating what you want. You get matched up with several designers. From those you "swipe right" on five. Then it becomes up to those five to court you by sending you an email, reaching out to jump on a Zoom and you take your relationship from there. I feel like I scored. I am enjoying working with my designer. She's so knowledgeable and she understands what I'm trying to accomplish. I cannot wait for my new site to deploy.

Pros:

For the most part, anything I've tried to create on Squarespace is relatively easy. If I had questions, I was able to find a YouTube tutorial to figure it out. The sites look professional on both desktop and mobile and don't break the bank to create. You can also make your site transactional which is nice and the fees involved are reasonable.

Cons:

I am not a tech savvy person so some of the functionality requires an in-depth online lesson to recreate something I've seen, however, it is all figureoutable.

Lola
creative director in UK
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great design features but need more e-commerce support

4.0 2 years ago

Comments: I enjoy using Squarespace. If the e-commerce features are more competitive, it would be a perfect website builder!

Pros:

Squarespace is amazing for putting together an attractive, professional website in no time. Having used various website builders over the years, I'd say Squarespace is the most beginner-friendly. The website templates are beautiful and very easy to edit - no coding or design skills required! Because of Squarespace's extensive customisable design elements, it is best for portfolio websites - where stylish layout is important and you don't need advanced e-commerce features. And being one of the most established website builder platforms around, you can also trust that your website will be secure.

Cons:

Squarespace isn't so great in terms of e-commerce integration. For example, it lacks the infrastructure to create useful shipping options (e.g. free delivery over £50), which should be an essential e-commerce feature. If you're looking to build an online store, I wouldn't recommend Squarespace.

Maria
Creative Star and Founder in US
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My Love for all things Squarespace!

5.0 last year

Comments: Incredible and stress free.

Pros:

What I like most is it’s ease of use, new Fluid Engine and their stellar customer service.

Cons:

At this point with the new Fluid Engine and new design features I cannot think of anything else I would want; however that doesn’t mean there aren’t always new features that can be added. What I do know is that Squarespace listens to their users and they have responded by adding incredible new features and functionality. They continue to provide the best quality and reliability for their customers and that’s what keeps me a Squarespace user.

Destiny
CEO in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fairly Easy to Use Website Builder

5.0 9 months ago

Comments: Overall I like Squarespace and I will definitely continue to use it.

Pros:

Squarespace is fairly easy to use. Has most fundamental features built into the platform. Great no-fuss option. It integrates with most major third-party apps as well so that's great.

Cons:

Drag/drop features/offerings are not as robust as other platforms. There are a number of limitations when it comes to customizations so some coding experience might be required for any special features, etc. you might want to create.

Dave
Dave
Founder and Arts Chaplain in Canada
Verified LinkedIn User
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

Squarespace remains my top choice, but just barely.

5.0 6 years ago

Comments: I used to build my own sites - first manually then through Wordpress. I used to have a lot of security issues. Multiple hacks and breaches. Lost sites and downtime. I haven't lost a wink of sleep over a website since I signed up for Squarespace. For me, that's worth the money I pay. The software is beautiful, slick and simple (once you understand it - it's a bit quirky). But the cost keeps rising while other, cheaper options keep getting better. I still love Squarespace, but it's increasingly tough to recommend based on price.

Pros:

Squarespace is easy to set up (a site can be completed in an hour or less if you have all the info you need ready to go). Once a site is live, it rarely has any issues, becomes visible on Google fairly quickly, and there are no security worries to deal with as everything is hosted on THEIR servers, not mine. The templates are the best in the business and it's difficult to make a Squarespace site look ugly. Not impossible of course, but tough :) Drag and drop interface is great and integrations abound.

Cons:

Squarespace has become increasingly expensive, moving more and more features to higher and higher tiers. Their e-commerce options are great for a simple store with few product options, but you cannot change the image of a product when a customer selects a variation of that product - like a different colour of shift, for example. This was a deal-breaker on a recent project and drove us toward Shopify. Wix sites used to look terrible. They can now look pretty good (again, mileage may vary with templates and design skills). Bandzoogle has more features for bands at a better price point. Weebly has great design options. All claim easy drag and drop interfaces. All offer cheaper options than Squarespace for a similar feature set. Squarespace domains are free for the first year only. Then, thye cost more than many other options. I found that one out the hard way.

Andrea
Andrea
Copywriter + Designer in Canada
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

SquareSpace is a let-down. It's hard to use and is missing basic features. The marketing fooled me!

2.0 5 years ago

Comments: Overall, I hated using SquareSpace and I was so disappointed because I switched away from WordPress + Divi to give SquareSpace a whirl based on SquareSpace's amazing marketing. What a let down. I will never use SquareSpace again. My client wanted both of his sites designed in SquareSpace because he was also duped by the ads. I made one site and it took forever because I was constantly googling how to do something with code to get the site how we wanted it. If you use SquareSpace be prepared to be frustrated or to hire a developer. Basic functionality is missing and you can't copy anything you've done to use elsewhere. I wanted to duplicate the first site and modify it for the second. You can't do that. I had to make both sites from scratch. Support was absolutely terrible. Zero help compared to the awesome Divi support staff that has made my designing life so great for so many years (I'm not an affiliate, just a fan). Oh! And SquareSpace is expensive! You have to pay for each and every site. With WordPress, you pay for hosting somewhere, like Siteground, and you can add as many sites to that account as you like no charge. Squarespace has pretty templates that you can't modify pretty much at all, and it's expensive with terrible support. Do not choose SquareSpace as your CMS unless you are a developer. Awful.

Pros:

SquareSpace has beautiful templates. They are truly gorgeous. SquareSpace also has an easy-to-use sidebar of options that puts everything that you can do on the left side. The interface is as clean as the templates. Hosting of your site is done through Squarespace. That's it when it comes to pros. There are a ton of Cons to using SquareSpace.

Cons:

As a WordPress user (who has also designed with Wix), SquareSpace falls short almost everywhere. You can't import your brand font—essential. You have to use code or a back-door solution with AdobeFonts. If you want 5 items in a row, no can do. You get 4 or 6. You can't drag the amount of padding around items and sections. You must use spacer blocks (time consuming and such a bad way to do things). There's no media storage! If you upload your photo it isn't stored anywhere for easy selection later. You must upload the same image multiple times whenever you need it—frustrating. Changes can't be made on individual copy styles. Squarespace sets up its CMS as a global system so if you want to change the way your font looks in just one place, you need to insert code (markdown block). You should be able to select it and change the size or colour. But no. It's CRAZY! So time-consuming. Missing basic word-processing functionality. Squarespace has no plugin options. You can't duplicate a page of your site and you can't duplicate your site! Everything is done from scratch! In WordPress, you download a .JSON file and upload it somewhere else and you're flying. Not with SquareSpace. You can't make your overlays look different per section. Everything applies globally. You can't add borders to images. The biggest CON? There's no undo! No revision history. If you delete something accidentally, it's gone forever. Support is terrible. Every answer is "you can't do that" or "try to find code.

Laura
Photographer in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great website usage, and overall easeability for someone who doesn't know how to code

5.0 5 years ago

Comments: Overall, I will be a lifetime user of Squarespace. It has catapulted my wedding photography business into the next level, allowed me to optimize my site with unique keywords and SEO search terms that put it at the top of the Google search for wedding photographers in my area, and the analytics section of the site is really helpful to see where my traffic is coming from on my site and how I can drive more traffic to my site. Again, as someone who knows hardly anything about SEO, it has made me an SEO wizard and has revolutionized my wedding photography business!

Pros:

I love the fact that there are so many templates that you can choose from to make your website exactly the way that you want it to. I also love the fact that the templates are so easy to use, especially for someone like me who doesn't like or really know how to code!

Cons:

What I dislike is that there are certain templates that do not allow you to customize as easily, or at all, as some of the other templates. I found that I have to really search how to change things within each template and then decide from there if it is a template that I want to use. It was trial and error to discover that not all templates have fully customizable features and I wish that they all were fully customizable to make it even easier to use.

Kyla
Owner/Designer in US
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easily Create an Ever-Beautiful Website

5.0 8 years ago

Comments: I have been using Squarespace for my e-commerce business for a few years now and love it! Squarespace sites are easy to create and update, while always remaining beautiful. I have used other drag-and-drop website building software in the past and even though the layouts looked right when I was editing, once I viewed them live and on different devices, there were always problems. With Squarespace's platform, my site always looks exactly the way I expect it to.
I recently added the e-commerce component to my site and while it doesn't have a ton of features, like other sites, it works perfectly for what I need. Some templates are better suited for e-commerce, so if that's what you're looking for, make sure to look into which ones those are.
Squarespace websites are also automatically optimized for search engines! Last year I took an SEO course to improve traffic to my website and a bunch of the suggestions involved manually updating parts of my site every few months so that search engines would continue to find my site. When I inquired with Squarespace about how to go about this, they let me know that their platform already does this for my site automatically--yay! I also discovered a variety of other SEO features that are built into every Squarespace site, so you don't have to worry about updating or even knowing about much of it--it's all done for you!
While Squarespace doesn't offer customer service by phone, they are timely with responding to inquiries via email and their robust online knowledge base has answered many of my questions in just a few minutes. They also offer a chat feature Mon-Fri.
Finally, one of the reasons I decided to switch to Squarespace was for integrations, like MailChimp--they make it easy to connect with my customers and streamline collecting their information. They also just added an integration with PayPal for checkout, which I can already tell has made purchases easier for my customers.
Overall, I am extremely happy with Squarespace and look forward to discovering, even more, features!

Pros:

Ease of use Beautiful designs Great customer service Affordable useful integrations (PayPal, MailChimp, etc) built-in SEO constantly updating and adding more features

Cons:

e-commerce platform has minimal features No customer service phone support Some features are only available on a limited number of templates

Shirley
Shirley
Director in UK
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Squarespace Review - The All-In-One Platform to Build a Beautiful Online Presence

5.0 3 years ago

Comments: Squarespace is a fantastic all-in-one platform that makes it easy for you to build an amazing looking website in no time. The templates are clean and minimalistic and give you plenty of room to showcase your content, create a stunning online store, or place some great photography in there. You get access to powerful tools like commerce, site management, analytics and more! There is also a ton of training on how to use Squarespace, so getting started couldn’t be easier. It’s free for 14 days so give it a try today!

Pros:

Are you ready to launch your online presence, but aren’t sure where to start? Squarespace offers an all-in-one platform that allows you to create a beautiful website, online store, or portfolio without the hassle of building everything from scratch. You can literally have everything up and running in less than an hour! Squarespace is an online platform where you can build your own website. There are many options and designs, so everyone is bound to find something they like. You can also create eCommerce stores and online portfolios with Squarespace. I especially love how easy it is to set up and edit with such an organized layout! It felt almost effortless. Additionally, there are tons of free templates available that look great and super professional right out of the box if you're not in a creative mood or don't have much time to work on setting up your site/store/portfolio but still want something good looking going live quickly.

Cons:

Squarespace is great for small and large businesses alike. They give you a host of free tools that allow you to create an amazing website or online store. What I loved about Squarespace was how easy it was to create my own web design, their advanced SEO features, and most importantly, their customer service has been top-notch! But if I had to find something negative, it would be that they are not made for large companies that may need more personalized or advanced features than Squarespace currently offers.

Anna
Anna
Head of Communications in Switzerland
Verified LinkedIn User
Arts & Crafts, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Beautiful websites!

5.0 2 years ago

Pros:

Before switching from Wordpress to something more contemporary, I thoroughly researched the offerings, and a lot of website-building platforms seemed to have little difference between them. But I trialed most of market leaders every since, and I can surely say, squarespace websites are the prettiest. For businesses that rely heavily on the visual element of their marketing, that is super important. And the recent update (the possibility to overlap blocks and place them anywhere on the grid, regardless of the page structure) is an absolute game-changer, and I am totally in love.

Cons:

The only thing that I am not entirely satisfied is how Squarespace approaches multi-language websites - I had to turn to a third-party plugin. It is not a deal breaker for me, but it was just strange not to offer this in the first place.

Taylor
Owner in Australia
Events Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

2 years using squarespace, still loving it

5.0 last month New

Comments: Very satisfied, even though I can get my website free with my booking software I prefer the formatting options I get with squarespace and love how fast the change between pages loads. And it integrates perfectly with my hire booking software, so no plans to look elsewhere.

Pros:

Squarespace offers a widely versatile range of pre formatted templates as well as easy to use formatting. Its therefore suited to website designers skillset level (beginner/intermediate/advanced). I was able to design my website from blank canvas quite easily using their recommended design combinations as reference.

Cons:

I do wish I could upload my font files to enable unique fonts and more variety.