--- description: Learn more about Big Tickets price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Big Tickets Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [Big Tickets](/software/143271/big-tickets) # Big Tickets Canonical: https://www.capterra.co.za/software/143271/big-tickets Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/143271/big-tickets?page=2) > Sell more tickets, automate marketing, and manage on-site check-in, scanning, and reporting all in one platform. > > Verdict: Rated **4.9/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Big Tickets? Ideal for festivals, fairs, attractions, venues, concerts, conferences, and non-profits. Big Tickets powers experiences of every size. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 20 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Big Tickets - **Founded**: 2004 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Transparent Pricing for Organizers and Attendees At Big Tickets, we believe that great events shouldn’t be limited by hidden fees, confusing rate tables, or restrictive contracts. Our transparent, pay-as-you-go pricing is built to help you keep more of what you earn, while gaining access to a full suite of professional tools trusted by festivals, attractions, and event organizers nationwide. 💰 You Keep 100% of Your Ticket Price We never take a percentage of your ticket revenue. The price you set is the price you keep — it’s that simple. You have full control over who pays fees, meaning you can absorb them into your pricing or pass them along to your attendees at checkout. 📦 Simple, Predictable Fee Structure Platform Fee: $1.49 + 2.5% per ticket Credit Card Processing: 3% That’s it. No startup fees, no monthly subscriptions, and no long-term contracts. You only pay when you sell tickets. Whether you’re running a weekend festival or a multi-venue concert series, Big Tickets scales with your event — keeping costs simple and predictable. 🎟 Included in Every Plan Your Big Tickets account comes fully loaded with everything you need to sell more tickets, manage your events, and understand your audience: Full-featured online and mobile ticketing platform Apple \& Google Wallet support for easy mobile entry Real-time sales analytics and revenue tracking FANalytics dashboard for referral and audience insights Automated marketing tools for email and social promotion Custom branded checkout that matches your event’s design Built-in reporting tools for finance and attendance tracking Dedicated account management and email support from real event pros On-site access control tools for fast, reliable scanning and entry Every organizer — whether selling 500 tickets or 50,000 — gets access to the same core tools trusted by major festivals and live events across the U.S. ⚙️ Optional Add-Ons (Available Upon Request) Need extra support or customization for your event? Big Tickets offers flexible upgrades to fit your operations: On-site staffing and equipment rentals Reserved seating setup White-label and enterprise branding Custom integrations or API access Advanced reporting and marketing automation 📈 No Long-Term Contracts or Monthly Fees Big Tickets is a true pay-as-you-go platform. There are no setup costs, monthly subscriptions, or cancellation fees. You only pay for the tickets you sell. Our goal is to empower you to launch and grow successful events without risk or surprise costs — giving you the freedom to focus on your attendees and your bottom line. 🔍 Why Event Organizers Choose Big Tickets Transparent, organizer-first pricing with no hidden fees Proven reliability at high-volume events (10,000+ attendees) Hands-on support from event professionals Competitive alternative to Eventbrite, Tixr, Etix, and TicketSpice Whether you’re running a music festival, beer and wine event, conference, or fundraiser, Big Tickets gives you the flexibility to grow your audience, increase revenue, and simplify ticketing — all with clear, upfront pricing. - **Target Audience**: 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Barcode/Ticket Scanning - Customer Data Management - Promotions Management - Reserved Seating - Website Management ## Integrations (9 total) - AdRoll - Google Analytics 360 - Meta for Business - PayPal - PayPal Enterprise Payments - Square Payments - Stripe - Zapier - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Ticketing Systems](https://www.capterra.co.za/directory/30039/ticketing/software) ## Alternatives 1. [Eventbrite](https://www.capterra.co.za/software/114949/eventbrite) — 4.6/5 (5748 reviews) 2. [Purplepass](https://www.capterra.co.za/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews) 3. [TicketSource](https://www.capterra.co.za/software/143073/ticketsource) — 4.8/5 (533 reviews) 4. [Fienta](https://www.capterra.co.za/software/171132/fienta) — 4.8/5 (163 reviews) 5. [Beyonk](https://www.capterra.co.za/software/1018625/beyonk) — 4.9/5 (167 reviews) ## Reviews ### "Great Service" — 4.0/5 > **Andrew** | *14 December 2018* | Fund-Raising | Recommendation rating: 10.0/10 > > **Pros**: I’ve used Big tickets for events all over the country for 5 years now and they are great. The customer service is incredible and their staff is always eager to help me find solutions to any problem. The website is intuitive and easy to use, and the ability to turn any phone into a ticket reader is awesome\!\!\! > > **Cons**: The only issues I’ve had is pulling demographic information from my ticket holders. The dashboard sometimes shows different data than the reports. And I have a one or two minor glitches the ticket scan data uploading to the serving. But like I said, it’s very minor. > > I produce charity events for hospitals and cancer research facilities all over the country. Even when I use BigTickets to help me fulfill free tickets for my participants (for which they don’t get a cut) their staff still goes out of their way to help me find solutions that work for me. Not mention the support during the event\! We used a big competitor to Big Tickets one year and had an issue during the event, but couldn’t get any support on the weekend. Big Tickets is always available, if not physically present at the event. I won’t use anyone else\! ----- ### "Great team service." — 5.0/5 > **Verified Reviewer** | *19 June 2018* | Recommendation rating: 10.0/10 > > **Pros**: Provides lots of functionality that can be used to increase ticket sales. Onsite staff is knowledgeable and experienced. Also like the new phone app. > > **Cons**: None really. Just waiting for more additional features that can help us grow our business. Can't wait to see what comes next. > > Functionality and different measurements and comparison features. ----- ### "I've been working with Xorbia Tickets for over 4 years. They've been a great partner\!" — 5.0/5 > **Korey** | *30 November 2017* > > **Pros**: I love the analytics and comparative analysis features. They are super easy to find, read and interpret. Also the customer support is top-notch - I don't think it's ever taken more than 30 minutes to get an email response from the support team about any issue. The Fanalytics feature is also fun to play with. Also, the xorbia team is great about helping to provide marketing support for local events. Our company couldn't have grown to the size it is now without using Xorbia Tickets\! > > **Cons**: The only things that I'd like to see improved are some of the third party integrations (IE: mailchimp and Facebook) those features are the only advantage (in my opinion) that Eventbrite has. ----- ### "My Company Loves Big Tickets\!" — 5.0/5 > **Hannah** | *14 December 2018* | Public Relations & Communications | Recommendation rating: 10.0/10 > > **Pros**: I've used Big Tickets as a consumer and an event host and I love how user-friendly it is on both ends. Big Tickets keeps the fees low for event hosts and customer service is always readily available. I work with Will here in Atlanta and he's always been available to answers questions as well as help boost the event to the front page and/or e-blasts that go out to Atlanta consumers. > > **Cons**: Overall, I've not had a bad experience with the software. I think a few people were confused when the name changed but that's about it. ----- ### "Absolutely love this software\!" — 5.0/5 > **Julie** | *30 November 2017* > > **Pros**: We've partnered with Xorbia since before I was on the team, and they have consistently been awesome to work with and always willing to help us. We've had great experiences and interactions with our account manager\! He's truly helped us customize the ticket buying experience for our guests. Xoriba personnel have even attended events to help our newer members of our team too, and provided great insight into streamlining our ticket lines. The platform itself easy to use, and data is instantaneous. We've been satisfied with the product and their customer service\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/143271/big-tickets?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/143271/big-tickets) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data