18 years helping South African businesses
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About ERPAG

ERPAG is an ERP cloud service that covers all business processes for small or mid-sized companies.

Learn more about ERPAG

Pros:

ERPAG has really made it easy for us to function like a big business with a small business budget. The service alone is priceless.

Cons:

It is sometimes difficult to undo some changes.

ERPAG ratings

Average score

Ease of Use
4.4
Customer Service
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.7/ 10

ERPAG has an overall rating of 4.6 out 5 stars based on 344 user reviews on Capterra.

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Filter reviews (344)

Rafiq
Rafiq
Sales Manager in Singapore
Verified LinkedIn User
Food & Beverages, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

A great option for small to medium businesses!

4.0 4 years ago

Pros:

Sales, Purchasing, Manufacturing and Accounting features are easy to use. Software is responsive and even have its own mobile app feature! Great value for companies looking for a functioning MRP software on a tight budget. ERPAG also can sync with xero, although the feature requires you to update manually.

Cons:

So far nothing has made me not like about the software. I would say I would like more people to use this software as the only online help that I can find is on their help website.

Florin
Operations Manager in UK
Consumer Goods, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

ERPAG - a modern tool for your business!

5.0 9 months ago

Pros:

There is a lot of flexibility when working with sales, inventory and manufacturing. This makes ERPAG ideal for small - medium businesses that are looking to integrate all their operations under one umbrella. The customer portal is an amazing tool that allows you to sell from inventory and create that bond with your B2B. Good price for value and we have compared at least 50 softwares.

Cons:

There isn't an option to test all the features int ERPAG under the free trial.

Patrick
Manager in US
Luxury Goods & Jewelry, Self Employed
Used the Software for: Free Trial
Reviewer Source

Preliminary Review

3.0 7 months ago

Comments: It has its pros and cons, similar to other systems

Pros:

The UI looks good, easy to understand, very familiar.

Cons:

Cost is high, but if you break it down per user, its not bad

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

excellent and interesting

5.0 4 months ago

Comments: very interested , and need more experience and more time for a trail to convince my managers

Pros:

organized , cloud , sales and accounting and reports is very well for review

Cons:

that there is no arabic language , and for a demo need to have access more than one user to access

Louise
Accounts and Office Manager in UK
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great System

5.0 last year

Comments: Having had free trials of other software, ERPAG was the best and most cost effective out of all of them. We initially paid monthly whilst we evaluated whether it would work for our company and then we went ahead and paid for a yearly subscription. In the time we have had ERPAG, we have made it work for our company to the best of our abilities. The only way we would get better is to have a bespoke system made for us which would prove too costly. Being a small company, ERPAG works great for us and we would recommend it to anyone.

Pros:

It is really easy to use and someone with no or little experience with similar systems would be able to understand it. When we have an issue, it's great that we can chat with an advisor to sort it out. When we needed something changing, they did this without a fuss and roled it out for everyone to use. It also integrates with our accounts software so we do not have to duplicate work.

Cons:

Nothing really. I have managed to learn the system with relative ease.

LORIS
director in Australia
Wholesale, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

COMPLETE PACKAGE FOR SMALL BUSINESS

5.0 6 months ago

Comments: OVERALL ERPAG IS A VERY ROBUST ANF FUNCTIONAL TOOL FOR ITS PRICE

Pros:

ITS QUITE SIMPLE TO USE . ITS HAS LOT OF DETAIL FUNCTIONS THAT LETS YOU EXPAND

Cons:

SOME STEPS CAN BE LONGER TO GET THE WORK DONE

Rajan
Managing director in Nepal
Building Materials, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Rajan Prajapati

5.0 9 months ago

Comments: It's been a very nice journey working with them. ERPAG has really transformed our organization from a manual invoice making form to digitized form . It has eliminated a lot of tasks and also gives the sales , purchase , inventory quantity and valuation instantly .
I very much recommend this software to all small and mid sized company looking for inventory management solution

Pros:

It was very easy to implement as we could import the data from old system very easily . The UI is very intuitive and easy . The process was very simple for all the users to understand. It was exactly what we had wanted. ERPAG has been a big boon for our inventory management. We have reduced our inventory level, obsolete stock and improved our profitability. With ERPAG our customers can also view the stock in our warehouse and make orders. This was also very helpful

Cons:

Their customer support is very responsive and reply very fast . But sometimes when we ask them complex or difficult things . They may not know .

Molly
President in US
Libraries, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ERPAG for small business management

5.0 10 months ago

Pros:

Switching to ERPAG was one of the best business decisions I've made in the last five years. It's easy to train new employees to use the program. It's a robust program that can probably do a lot more than we use it for but it suits our needs perfectly. The customer service is excellent and I consider it an excellent value.

Cons:

It's tricky to customize some documents but we got help along the way from the ERPAG team.

Mehdi
md in Morocco
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy and effeicient

5.0 8 months ago

Pros:

Quick setup followup Apps customizable easy

Cons:

Nothing to mention regarding what i did not like

Atef
Owner and General Manager in Jordan
Cosmetics, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Easy to take the decidion you have been looking for

5.0 10 months ago

Pros:

Universality and Accuracy as well as inclusiveness to all what you may think you want in your manufacturing software.

Cons:

Universality and Accuracy was the most I liked. Charting is so neat

Chance
Owner in US
Food Production, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Great software for the money

5.0 last year

Comments: Great functionality for the price, and super easy to navigate the software.

Pros:

1. Lot traceability is super easy. 2. Product and inventory management is highly functional.

Cons:

1. So far, the financial piece seems insufficient for my needs. 2. Not sure how well it will integrate with my retail website, as mine is not Shopify.

Christian
Managing Director in UK
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Has the potential to be something amazing

4.0 3 years ago

Comments: It's been great software for the money. I cannot complain however I believe they have focused on running before they can walk. Basic elements of the system are not user friendly. It my opinion it is pointless offering a feature which doesn't work correctly and what is frustrating is that when you raise the issue you are told the software is designed for SME's and they cannot fix the problem. We are a micro business with 6 employees so if we have the problem you can guarantee others have the same issue as well

Pros:

I have been using this now for 2 years and put a lot of time and effort into the set up of this software so I feel confident in writing a review The software has some great functionality and is 90% there - Generate Purchase Orders - Automatically generated Purchase Orders from Low Stock - Set minimum order quantities -Set up Bills of Materials -Create supplier price lists - Customise your view and reports -Generate QR codes - Allocated storage bins, racks and shelves - Sync with Shopify to automatically update product pricing based on materials It has the potential to be amazing but certain development features really drag the software down and it doesn't have to be that way

Cons:

The BIGGEST problem with ERPAG I believe is the support tickets from the developers as they don't seem concerned at all about major bugs in the system -This software I am told is for Small Businesses yet when using a mobile app to allow staff to track time and close jobs it only allows one staff member to view and log onto any job which is silly. In a SME multiple people would log onto a job in order to complete it and because of this all your manufacturing data is incorrect. The developers consistently seem to be happy that it is recording incorrect data -You cannot create cutting lists of materials. When you print out a BOM and Sub Assemblies for production staff need to pick your first material off the shelf and flick through all the paperwork to cut the pieces, go back to the start then repeat the process for the second material. It is very time consuming and not efficient -The report designer is not particularly user friendly but in the most part it does work -A purchase order is converted to an invoice so there is no history or documents sent, it should convert a purchase order into an invoice and retain the original purchase order - On a purchase order you can show items committed to manufacturing but you cannot show how many you have in stock - They have blocky to perform more complicated scripts such as automatically invoicing items or sending details but this is not something your average joe can do There is more but I have run out of character allowance ......

Mohammed
Director in South Africa
Consumer Goods, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Excellent overall product however missing key features for the Software to work with other Systems

4.0 2 years ago

Comments: Overall it is good, i think if they fix the integration requirements it would be one of the best software's out there

Pros:

All in one Software, integrates well with Xero Accounting, has all the features you need for a fully fledged ERP System

Cons:

Lack of API access, Webhook, and inability to import Purchase Orders from Excel or to bring in Purchase Orders from External Softwares. Also lacking the ability to bulk import existing Sales Orders, Shipping Documents, Purchase Orders and updating them via Excel.

Joy
Founder/CEO in US
Cosmetics, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Love Love Love This software!!!

5.0 3 years ago

Pros:

Amazing software/database! It seemed daunting at first, but that's the case with me and any new software, but if you can manage Excel, you can manage this! Not only is the database amazing, the customer service is OUTSTANDING!!! I have never experienced a superior level of customer service like this before. The ladies have me spoiled! They know me by name, always sound happy to hear from me even though I know I'm a pain, and they are sooo patient with me and never get frustrated when I need them to repeat something I don't understand. I love this team and the software and will never leave them! xoxo

Cons:

I honestly have found nothing negative about this software, it truly is amazing!

Damien
DIRECTOR in Australia
Automotive, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Ocean Roads ERP Feasibility Study

5.0 3 years ago

Comments: Manufacturing tracking and productivity, freeing up managers by putting job stages and tasks on a screen for manufacturing staff so they can keep working without seeking constant guidance from a supervisor.
Tracking job time and expense and employee efficiency.

Pros:

Simple in its layout and use but remaining very powerful in its ability, I have only used the mobile app briefly but it was a great experience.

Cons:

We manufacture in three separate workshops in separate parts of the country and each location manufactures some of the same products, Because of the location differences each workshop has different suppliers for parts/raw materials, A feature that would be handy would be the option when creating a product based on bill of materials have the ability to create multiple bill of materials based on warehouse and have the option when that product is chosen in a sales order the sales person can select the appropriate warehouse and then the correct purchase orders are created for the correct suppliers.

John
Director of Hardware Engineering in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

ERPAG is a fast, multi-user inventory, order and bills of material system can be accessed anywhere

4.0 2 years ago

Comments: Engineering is using ERPAG for Product Life Cycle management of Bills of Materials. Still learning the features to get it tuned to our needs, but it looks like all the features are there.

Pros:

It's fast. Other cloud based software I've used was slow enough that I had to open multiple tabs just so I could work without delay. It supports multiple levels of sub assemblies in the Bills of Materials, so no need for flat BOMs.

Cons:

It has a bit of a learning curve, due to the number of features it supports.

Verified Reviewer
Verified LinkedIn User
Food Production, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Perfect software for small companies

5.0 3 years ago

Comments: Material management, Inventory management, Production planning

Pros:

Bill of Materials, Integration with Shopify and quickbooks

Cons:

Nothing to be honest, our company is perfectly happy with this software

Anthony
Chief Executive in UK
Apparel & Fashion, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

A good piece of software

4.0 11 months ago

Comments: good , so far . it does what it says on the tin . Not much to dislike

Pros:

Only trialing but feels stable and reliable which for me is really important. For inventory gives more information and flexibility than most similar sized products around .

Cons:

The layout is clumsy and not sleek but that doesn't really matter if the results from the input work well , which they do

Matthew
Matthew
CEO in US
Verified LinkedIn User
Computer & Network Security, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

A Good Hosted ERP

5.0 11 months ago

Comments: Fairly new to ERPAG but have been using ERP and CRM software over 10 years.

Pros:

A good hosted ERP with its own custom software feel.

Cons:

Sometimes the web interface lags, not clear about which features are included at what price / subscription level.

Ocean
General Manager in Singapore
Education Management, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Simple and Flexible

4.0 last year

Comments: Meet my requirement for basic use for the training operation.

Pros:

Ready template for the operation without much modification

Cons:

limited selection and is difficult to align the form for integration.

Jithmi
Finance Manager in UK
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Erpag is giving value for money

4.0 12 months ago

Comments: It has value for money. good integration with Xero

Pros:

That is easy to integrate with Xero and

Cons:

It did not allow me for multiple warehouses.

Clinton
Operations Manager in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great ERP for SMB that's ready to leave Excel behind

4.0 2 years ago

Comments: So far, our experience with ERPAG has been very positive. The software is very stable and works well. Also, the support staff are very knowledgeable and helpfull.

Pros:

It's an easy to use system. The learning curve is very quick and support is very responsive. All the core features you need are also there.

Cons:

The documentation, especially the manual, is not that great. It tells you screens and buttons but doesn't really provide context of what you're doing and why. It does appear that they are working on this though.

Yasser
Director UX in Nicaragua
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

It looks great for us

5.0 2 years ago

Pros:

It is easy to use, the interfaze is so intuitive and exist a lot information for learn to use the software.

Cons:

I want to know if maybe it can be custumize style with my own company logo.

Tyler
Client Relations in UK
Biotechnology, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

ERPAG Review

4.0 2 years ago

Pros:

I have just started a free trial so I can't say what I like most but it just simple to use

Cons:

Would be useful if it intergrated more with other CRM's and Email Marketing tools.

Theofanis
Theofanis
CEO in Greece
Verified LinkedIn User
Building Materials, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

It does

5.0 4 years ago

Pros:

It is very user friendly , very easy to import from excel and the communication with the support was very good and the answer was immediate.

Cons:

The only thing untill now that we don't like it is the locked date on sales order.