--- description: Learn more about QuickBooks Online price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuickBooks Online Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Accounting Software](/directory/1/accounting/software) > [QuickBooks Online](/software/141374/quickbooks-online) # QuickBooks Online Canonical: https://www.capterra.co.za/software/141374/quickbooks-online Page: 1 / 343\ Next: [Next page](https://www.capterra.co.za/software/141374/quickbooks-online?page=2) > Cloud-based accounting solution that helps businesses manage finances, bookkeeping, invoicing and more with AI automation tools. > > Verdict: Rated **4.3/5** by 8555 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses QuickBooks Online? QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 8555 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Intuit - **Founded**: 1983 ## Commercial Context - **Starting Price**: R38,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: QuickBooks Online is offered across four pricing tiers. A 30-day free trial is also available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, English, European Portuguese, German, Italian, Japanese, Korean, Portuguese, Spanish, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Accounting - Accounts Payable - Accounts Receivable - Approval Process Control - Billable Items Tracking - Billing & Invoicing - Categorisation/Grouping - Commission Management - Core Accounting - Cost Estimating - Cost Management - Customer Statements - Data Import/Export - Data Visualization - Direct Deposit - Donation Management - Donation Tracking - Donor Management - Expense Tracking - Fee Calculation & Posting - Financial Analysis - Financial Reporting - For AEC Industry - For Nonprofits - For Real Estate - Fund Accounting - Income & Balance Sheet - Invoice Management - Invoice Processing - Mobile Payments - Mobile Receipt Upload - Multi-Department/Project - Multi-Period Recurring Billing - Payment Collection - Payment Processing - Payroll Management - Payroll Reporting - Progress Reports - Project Management - Quotes/Estimates - Receipt Management - Receivables Ledger - Reimbursement Management - Sales Tax Management - Tax Calculation - Tax Compliance - Tax Filing - Time Tracking - Trust Accounting - W-2 Preparation ... and 56 more features ## Integrations (131 total) - Accelo - Acuity Scheduling - ApprovalMax - AutoEntry - Avalara - BILL AP/AR - BILL Spend & Expense - BQE CORE Suite - BigCommerce - BigTime - BigTime Enterprise PSA - Birdeye - BlueFolder - Bolt - Buddy Punch ... and 116 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Accounting Software](https://www.capterra.co.za/directory/1/accounting/software) ## Related Categories - [Accounting Software](https://www.capterra.co.za/directory/1/accounting/software) - [School Accounting Software](https://www.capterra.co.za/directory/20015/school-accounting/software) - [Fund Accounting Software](https://www.capterra.co.za/directory/30114/fund-accounting/software) - [Trust Accounting Software](https://www.capterra.co.za/directory/30238/trust-accounting/software) - [Bookkeeping Software](https://www.capterra.co.za/directory/30974/bookkeeper/software) ## Alternatives 1. [QuickBooks Enterprise](https://www.capterra.co.za/software/46497/quickbooks-enterprise) — 4.5/5 (20699 reviews) 2. [Xero](https://www.capterra.co.za/software/169561/xero) — 4.4/5 (3339 reviews) 3. [NetSuite](https://www.capterra.co.za/software/135757/netsuite) — 4.2/5 (2086 reviews) 4. [Sage Intacct](https://www.capterra.co.za/software/76/intacct) — 4.3/5 (718 reviews) 5. [Sage 50 Accounting](https://www.capterra.co.za/software/174753/sage-50cloud) — 4.0/5 (630 reviews) ## Reviews ### "An AI Nightmare" — 1.0/5 > **Frank** | *03 December 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Receipt snap is good, but that is mostly where the working functionality ends. I will say the green colour is nice to meet character count minimums. > > **Cons**: App mostly does not work, especially since the Intuit migration. Customer support is an AI chat that is very close you useless. Several transactions were lost when I upgraded devices, a terrifying thought considering this is an accounting app. > > A combination of awful and pathetic. After several days I managed to track down a human in the support team and somehow the support got worse. Painfully slow responses promise that the development team is reviewing the issue, but nothing is ever fixed and no feedback is given. I was also denied a refund for my first month subscription even though I was was unable to use the app due to technical issues they admitted to. ----- ### "BAD Support" — 1.0/5 > **Peet** | *31 October 2024* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: The program is excellent effiecient and works well > > **Cons**: They do not have any expert people working on support. I have logged a "bug" that is in their new Modern View Time Tracking report, Supplied the Old Clasic report sand the New Modern Report, where you can see the Modern report is showing the information incorrect. The "Expert" support agent replies to me: "Your internet speed is slow" and then "Please follow these steps to capture a time entry" When I was capturing time entries for months now. So I do know how to capture time entries. > > At the moment I do not have a very good experience ----- ### "Runs my firm and most of my clients' books" — 5.0/5 > **Eri** | *08 May 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I have been using Quickbooks for years. Orginally starting on Enterprise before moving to Quickbooks Online. Overall Quickbooks online covers most of my clients needs and still remains as one of the competing accounting software for small business owners. The big stand out compared to its competition is the amount of integrations available via their app market. My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all. > > **Cons**: Support is the weak spot. The biggest challenge is when something goes wrong it can be difficult to get good help. Often I'm using forums and searching for solutions to the issue online. They are not as frequent but when they do happen, it can be troublesome. > > I run my firm on it and put most new clients on it. It's not flashy and it's not perfect, but it handles the day-to-day books for me and my clients. I'm looking forward to where Quickbooks goes from here. ----- ### "Does what you want, and they'll listen to feedback too" — 4.0/5 > **Andrew** | *22 July 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Fairly straightforward, being able to send invoices directly and provide direct access for the accountant to pull the reports needed for tax time. No need for me to send anything, it's all right there. I liked how I was able to find something available in the US that wasn't working in Canada, and their engineers actually dug into it and found a resolution. Big points to them for that. > > **Cons**: QBO is fairly pricey for what it does. You'd think with the extra fees they have on payment processing etc, they'd lower the subscription tiers. ----- ### "Avoid Quickbooks Online" — 1.0/5 > **Office** | *11 September 2026* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: It's ubiquitous, most know how to use it. We assumed it would be a seamless transition from Quickbooks Desktop to Quickbooks Online - not true. Two different products. > > **Cons**: We are not ok with the forced connection to our bank account (or they would shut down payroll), nor the overstep of them Quickbooks paying our taxes. We have a trusted accountant/tax person \& that is NOT Quickbooks role. What was a payment that should be part of our payroll taxes (that we have handled with our chosen vendor) showed up on our statements today as a payment to Intuit and not a tax payment. Quickbooks Online/Intuit is now merging with yet another company called Mineral where they are marketing HR to us and doing "Mineral Intelligence monitors your company profile.." thanking us for being a Mineral customer - we did not sign up for Mineral. > > I will never use Quickbooks Online again. The transition from Quickbooks Desktop to Quickbooks Online was not seamless. There were issues from go. ----- Page: 1 / 343\ Next: [Next page](https://www.capterra.co.za/software/141374/quickbooks-online?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/141374/quickbooks-online) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data