Snappii Reviews

"Great value and customer service"

Comments: Great value, top notch customer service, and fully customizable.

Pros: Great Value! I was able to get my app built for 1/4 of the cost had I built it from scratch. And if anything happens, the Snappii team address my problems right away. It's also a very flexible platform that allows me to customize the app in a number of different ways.

Cons: It crashes once in awhile and needs to be updated from time to time but that's pretty much standard for most apps. The app could be a little bit quicker but it's hardly an issue. Overall, I'm very happy with my choice to work with Snappii

"App building platform that’s fully customizable. Saves time and money."

Pros: Snappii is great because we were able to build our own app in a codeless platform and even allows us to fully customize any one of their range of industry-specific, pre-made apps to suit our business needs. Managing our claims, commission, contacts, policies, and documents has been so east. Ensuring data accuracy is no longer as resource and time-consuming. The use of tablets and smartphones enables us to significantly reduce the paperwork and cuts down our costs.
Their support team is always courteous and are are willing to go above and beyond to get our issues resolved for us. They’ve been very helpful from start to finish in the creation of our app.

Cons: There have been a few misses in the customer support where it took them a while to get back to us about an issue, but that’s probably because it was a complex problem and they were still trying to find a good and acceptable resolution to it at the time. My overall experience with them though has been quite good. The platform itself has crashed a few times before, but they continue to update it.

"An app that works how you want it to"

Pros: Unlike other app editors, this really is a what you see is what you get experience, and like me,
you can actually get your app published, with no hidden fees. (As with any app, you will have a Google and Apple developer account, and there is small fees for these.) Snappii has an online chat for help, and the techs are very helpful (And a thank you to tech Alexandra who went above and beyond the call of duty.) Anyone who has been searching for a basic app to be created and published knows how difficult it is to find a company that will do it without a huge up front investment. It was a straightforward process for me in creating an app.

Cons: I wish i would have found Snappii earlier instead of spending a lot of money on an app that didnt work.

"Easy to use software that's unique in the marketplace"

Pros: Snappi is one of the only software companies on the market that allows you to customize and create your own mobile app without the need of developers. It's ease of use is what drew me to Snappi.

Cons: Response time to questions asked is sometimes very long. If the team could improve response time and ensure that questions asked were clearly answered - you'd have a top notch product.

"App has been great. Very customizable"

Pros: Infinite possibilities, makes collecting data very fast and simple. Also very easy for operators to use.

Cons: No backup, the app randomly lost some of the info and we had to rebuild parts of the app. We spoke with customer service and they advised us that they could not recover the app data. Some type of backup would be great.

"Excellent software for start-ups, non-technical companies needing user friendly tools for custoemrs"

Comments: The sales, development teams work well together. They listen and respond with accurate precise solutions

Pros: Flexibility, usability, affordability. The project team is US based and an integral part of the final product. The development team is fluent and competent linguistically

Cons: Totally mobile based solution. hard to gather data for analysis and management purposes

"Its just brilliant."

Pros: 15 years ago I had to spend its price to get software allowed my mobile people to communicate seamlessly with the back office. With a bit of lateral thinking this software can be adapted to 99% of my needs now. I cannot fault it. I am only scratching the surface of the user's I can find for it.

Cons: Not a complaint as such, more a suggestion for, what would be to me, an improvement. Folders within the app to put various forms. Its the only bugbear I have with the setup. Otherwise, keep keeping it simple.

"job estimator app"

Comments: the customer support from VLad has be second to none , he helps me build the app to suit my needs fast and nothing seems too much trouble

Pros: The ability to minimise paperwork on my desk , and speed up processes throughout the day

Cons: nothing so far.. still working on getting the app to where i need it,

"Flexible and powerfull"

Pros: Flexible and powerful when you know what you are doing. We love the options for customization and the overall look and feel is better than other solutions I have used. The overall quality is top of class

Cons: I took some time getting up to speed and had a hard time with instructions and getting support. Steep learning curve for beginners so be sure to get good training

"Snappii App for our Business"

Comments: We needed an app for collecting internal company information from our staff (timecards, etc). This platform has allowed us to create a professional looking app without the professional costing developers. The platform may seem expensive, but when Snappii hosts the app, takes care of server maintenance, etc, its really not that bad in the long run.

Pros: Support team is excellent. Platform is Easy to use once you get the hang of it and Very customizable. This system produces a high quality app that you can either build from scratch, or use an existing App and customize to your liking.

Cons: Instruction manual, FAQ, and Videos need consolidation into one central support area in the WYSIWYG editor. Instruction manual is hard to understand and doesn't cover some items. Support team definitely makes up for the shortcomings of the manual and was very helpful.

"Endless Capabilities with Snappii"

Comments: I am a professional pilot for a major airline and not a professional programmer. It's an easy to use Interface. Very nice support. It´s an easy way to develop your own App.
You can build it 24/7 wherever you want.
The customer service is awesome. They try to fix everything within 1 day and they are very friendly at all time.

"it is nearly impossible to get a hold of someone. customer service is poor."

Pros: Ability to set up multiple forms for one price.

Cons: the text boxes shift.
it has frozen on me and I have lost the work. It does not allow you to fill in a form then go back again and edit the already edited form. customer support is very poor

"Fast, Easy and Affordable"

Comments: It took about 2 weeks from the first draft to until the final app version. I thought that was good considering the time difference between AU and US.
The costs are reasonable. The app is good. Nothing more you could have done. Thank you!

"SnAPPii"

Comments: A well designed easy to use powerful product capable of satisfying the requirements of first time developers as well as experienced business analysts and programmers.
Service staff are particularly helpful and knowledgeable.

"Not for me!"

Comments: My experience was a waste of money as we have now switched to another provider and the difference is night and day. I wouldn’t recommend this provider Sorry.

Pros: Unable to think of anything good to say.

Cons: Tech help poor unless you want to pay them more money to sort issues. DIY platform was tedious and left you stuck and tech help soon get fed up of you and also will ignore you too using the chat facility.

"Purchasing APP"

Comments: Truly amazing customer service! CSRs have/are wonderful to work with.

Pros: Stream line Purchasing in our construction field as well as putting controls and cost measures in place.

Cons: Fortunately nothing for now. This is a first for us so there are growing pains as we progress. Snappii always brain storming with me on finding best solution.

"GREAT WORKFLOW TOOL!"

Comments: Great! I hope to build more workflow tools with them in the future:)

Pros: Our lawn care business used the Snappii team to custom build an app to record the properties visited that day. Works great.

Cons: I/my staff found it difficult to use at first.
There are Published versions and Saved versions of our app which are not the same...which was a little confusing and I think it could be simpler to just have one version.

"Very Helpful"

Comments: We like the information and the changes snappii has made to the service to accommodate our needs.

Pros: Recently you added the feature to show each individual that is sending the log. This has been very helpful for viewing and saving documents.

Cons: That the form can only be filled out with a tablet positioned vertically. This makes it difficult when using a keyboard on a IPAD to import data.

"Great company with great people"

Comments: Great company with great people. A company is only as good as it's people and Snappii hits the mark. Best
Joe

Pros: Good communication, and they work tirlessly to get it right.

Cons: Some times they don't check off each area they were asked to do. Could be do to multiple people working on the project.

"Feedback on the team"

Comments: My organisation, Partners in Performance, has engaged with Snappii recently. We work with a number of corporate clients that require, among other things, effective business solutions to improve their processes. From an initial contact, our dialogue with Snappii was very productive and the team in Snappii has exceeded our expectations on all fronts - the Snappii platform provides a powerful engine but it is the team supporting the platform that makes this proposition a compelling one for the fast moving space of business applications. Thank you Snappii!

"KA INVESTMENT DOCUMENT CENTRE"

Comments: Entry data for business and printing invoice and receipts
All the data is kept both online and offline for current and future review

Pros: keeping my company data
and view the data at anytime online

Cons: keeping company data

"Great Features"

Comments: What a love about this app making software is that it offered a larger selection of features that other app companies doesn't offer.

Pros: The features

Cons: They couldn't beat the price of APPYPIE

"My experience with this EMS app has been nothing but good!"

Comments: The pro's of this app are too many to list. We tracked this data by paper until Snappii developed an app that tracks in real time. Now I get instant reports and can provide real-time feed back to the students. Snappii stands behind their product and bugs are fixed as soon as they are reported (the only problem that we have had was when Andriod sent out an update. Snappii was on it and had it fixed ASAP).

"The Snappii Team"

Comments: I have nothing but positives to say about the Snappii Team. Alexandra has always responded quickly to any and all of my many inquires regarding our Finerchoice app. I had to step in and take over the fine tuning of our app when we had some staff changes and I had no idea what I was doing! Alexandra and her team helped me through it and have been my main point of contact for anything that comes up.

"Excellent Support and Services!!"

Comments: I have been using Snappii for the past 2 years and I am quite satisfied with their services.
Pros: Excellent features, signature capture being one of them.
Great and timely support whenever I have a question or minor issues
Very friendly staff member willing to assist however they can.
Cons: None at this moment.