SafetyCulture Reviews

iAuditor Review

Comments: Awesome Awesome Awesome

Pros:

This system is amazing. So easy to create and customize audits and checklists and get exactly what you want. And the analytics all you to see your results without having to do it yourself via spreadsheets. Great system!!! and customer service is second to none.

Cons:

I struggle to find anything wrong, except for my personal dislike of the new report format, but i have the option to use the classic one so i can't really complain there either!

An Audit/Inspection Tool With Brains

Comments: The iAuditor customer service is exceptional. They were very responsive to my questions, when I was a newbie. That alone, was pretty impressive. But where they really came through was when they recently updated their template editor. As mentioned above, I have become an iAuditor power user and I was told at the time of that editor update that my motorhome template was one of the largest templates in their system. When they updated the editor, they have not allowed enough storage space in the editor for such a large template. I should mention that I could still open and edit a new inspection, on either the Mac or iPhone. I just couldn't open the template, to make changes. I told them which template it was and within a very short time they got back to me and told me that it was in the memory allocation and they were working to resolve it. Within less than 24 hours from the time the issue was reported, they had resolved the problem - this in the middle of a major roll-out of a new tool. Wow! That's when I was really impressed. This is customer service that compares favorably with AppleCare. The product just works. But when it doesn't, like during that editor roll-out, they get it working in short order. Best of all, iAuditor works flawlessly on iPhone. I have tried other tools that were less than reliable on iPhone. In particular, HomeGauge crashes, on average, three times during every inspection and always with a loss of the most recent data (1 to 15 minutes).

Pros:

LOGIC: Most audit/inspection software functions simply as a (dumb) check list. By that, I mean that there is no associated logic. iAuditor give you "IF" statements. I inspect motorhomes and there are dozens of options in such vehicles. With other software, I am asked questions about every option, even when that option does not exist. With iAuditor, my template asks if the coach has propane. If the answer is "no", then about 40 questions are not asked. This capability speeds up my inspections tremendously. The template editor is easy to use. But it does take a little experimenting and getting used to. After that, tailoring a template to your specific needs is easy. To give you an idea of what I mean, my motorhome inspection template is about 7,000 items long (OK, I'm an iAuditor power user. But the point is that's possible.). A large part of that 7,000 items is logic. But the bulk of it is my own statements about each potential issue that might be encountered. There are only around 300 to 330 inspections items on a motorhome, but more than 2,000 possible issues to be found within those 300+ inspection items. So my iAuditor template includes every statement that has ever appeared in any of my inspections, going back years. Which specific statements show up is determined by which buttons or boxes are clicked. 98% of my report is done, when I leave and lock the door. That's a major time saver and it all comes down to one word - "LOGIC". It also works flawlessly on iPhone!

Cons:

There are only two things that I wish iAuditor had: 1) An "AND" statement. They have what amounts to an "OR" statement. But they are missing an "AND" statement and I would personally find that to be very useful. Their options are "IS", "IS NOT", "IS SELECTED", "IS NOT SELECTED", "IS ONE OF", and "IS NOT ONE OF". They could use two more options, which would be, "IS ALL OF", and "IS NOT ALL OF". 2) "PERSISTENT VARIABLES". Currently, variables only apply to the most recent question. For example, if the coach is all electric, it means that many questions my inspection template don't have to be asked. It would be really nice to be able to have at least a few persistent variables, that would be available throughout the template. That way, if I were to determine, early in the inspection, that the coach is all electric, the template could include various "IF" statements in various places later in the template, that would bypass all questions about a propane stove, propane oven, propane furnace, and propane refrigerator. In fact, the lack of persistent variables is one of the primary reasons why my motorhome template is more than 7,000 items long. With persistent variables, that number should be able to easily be cut in half or better. But these are wishes for something that no other audit/inspection software has, either. In other words, they would make the best, even better.

Lost 2 and a half weeks worth of work and audits...

Comments: Disappointing

Pros:

Easy to use. When the app works, its great. Just needs to be in service to use it without risking loosing everything which is not ideal for people in remote areas. Its very user friendly (IN WIFI ONLY)

Cons:

The app. crashed on me after being on the road for 2 and a half weeks. I now have to re-write over 50 audits for students and rely on my memory which is NOT COMPLIANT. waste of my time and money. Very disappointing. I don't think iAuditor will pay me for the extra week in the office ill need to process my students. Would have been better off using Microsoft Word and a note pad.

A dream come true

Comments: My overall experience with the software was a dream come true.

Pros:

What I loved most is that this is a platform I can use for all our inspection, audits, assigned non conformances ect

Cons:

I am yet to discover something i dislike

Pretty good but lacking in key areas.

Comments: Support staff is good, but cannot always solve the issue.

Pros:

It's pretty easy to create a template and customize for your individual needs.

Cons:

Back office the software is clunky and not very intuitive. Sync and uploads are minor league and frustrating.

Comprehensive and Versatile Audit Software

Comments: Overall, I have had a great experience with iAuditor. It is comprehensive and versatile audit software, with a great user interface and excellent reporting capabilities. The only downside is that it can be costly and the learning curve can be a bit steep.

Pros:

iAuditor is an incredibly comprehensive and versatile audit software. It offers a variety of customizable options for creating audit checklists, and its user-friendly interface makes it easy to quickly configure and complete audits. The reporting features are excellent, providing detailed insights into each audit.

Cons:

The price of iAuditor can be a bit expensive for some users, and the learning curve for the software can be a bit steep for those who are not familiar with audit software.

Quality Product

Comments: It allows us to carry out Audits while we are moving around site and is a superb tool to work with, totally flexible and adaptable to our business

Pros:

Allowing you to assign actions to another user, including details and time scales. Email notifications

Cons:

Actually there wasn`t anything that I disliked, I think it is one of the best work tool software programs that I have ever used.

Highly recommend this software

Comments: Since I started using iAuditor, I have never looked back. The customer service is astonishing, the software is outstanding and the app itself is easy to use for anyone from Senior Management through to the ground staff.

Pros:

The iAuditor Software is by far the most comprehensive all-in-one compliance system I have used thus far. The ease of use, thousands of templates and real time uploading is outstanding.

Cons:

The only minor downside is that it takes a fair bit of effort to download your created templates to a PDF version.

I loved using iAuditor

Comments: I loved it

Pros:

Easy use and instant support available. Both web based and mobile platform available. Me and my team enjoyed it.

Cons:

Multi document management not available

Great guide for safety practitioners

Comments: Overall, its awesome a great help in my career.

Pros:

The way being systematically organized,step by step...

Cons:

Not so much ,but instead maybe someday it will add more innovation.

IAuditor

Comments: Overall experience was good. System is pretty straightforward

Pros:

System was easy to use. As much on the laptop as on the mobile version

Cons:

Can’t personally say there were any cons.

Audits / Inspection / Checklists . . . It Does It All

Comments: As an admin and user every aspect of both are amazing. As an admin i create all of the form templates that we use at our organization. This process is very easy to learn how to use. I really like the logic question that automatically add additional question depending on you initial answer in the template. As a user the forms that we use are very simple to use. Simply open the software, locate the template you want to use, and start using it.

Pros:

There is a lot that I like about this software. The ease of use in developing a template to start. Then the ease of use when modifying a template. Another great feature is they offer a large "Public" library of form templates that other users have been nice enough to share. This makes it easy to modify the template to meet you exact needs. The ability to sign a for is an awesome feature as well.

Cons:

I have yet to find anything that i do not like about this software. Keep up the great work team iAuditor!

UK Local Auhority

Comments: Brilliant

Pros:

The cost is a big seller for me as it is inexpensive and you pay only for what you use. As a Local authority my budget is really tight and that instantly rulled out much of the competition. The adaptability of reports is also very important. Each audit can be specifically tailoerd to need and we don't have to accept off the shelf nearly good enough.

Cons:

Very little. Some of my reports used to be able to be produced in two column's . this meant that the report was on fewer pages. A pity this option was removed. It also used to be able to incorporate a weather feed directly in an audit which I found very useful.

Quality Templates and Customization At Your Fingertips

Comments: Getting auditors from different companies to use the same application has made it very easy to roll out and train so that when it comes to comparing results, the old addage 'apples for apples' is true because you are comparing like for like.
The level at which compliance is met is and can be set and aligned to your organsiations goals and objectives is easily captured when customizing templates and the use of scoring and how you can set it easily through this customization ensures quality, compliance and enables learnings and improvement from the results and subsequent reporting tools within the application.
Highly recomend this application

Pros:

With iAuditor ready made templates and customer shared templates you don't have to re-invent the wheel. you can take these and customize them to make them relevant to your organisations needs to capture the data you want and provide the anlysis you need. Its control at your fingertips. The best thing about it all is that it so easily integrates into mobile platforms without the need for expensive addons, and very user friendly and easily trained out.

Cons:

The fact that not everyone uses it! - We wish everyone would

Great product, needs one thing fixing to make it perfect!

Comments: Really good, has lots of functionality and great support

Pros:

The ability to track and sore departments and set KPI's, monitor and track them in real time

Cons:

It lacks good auditable close out features where non users of the system can make comments, or attach photos etch to an action as evidence of the work being carried out. This is critical for BRC and ISO22000 and other GFSI certification systems and currently relies on a user doing this for every action which is very time consuming and has makes the close out questionable as it is being edited by another party

An essential app for Auditors.

Comments: We use it for our Audit needs. Especially our field officers take it our client places for auditing. iAuditor is Worth your money!

Pros:

Seamless integration with third party tools, especially with Tableau makes my job much easier when it comes to reporting. Audits are much organized with iAuditor now. In the past it was really tough to manage the audits and checklists.

Cons:

Desktop version seems to be good. But with mobile version, I did face some syncing issues. But it was once in a while.

iAuditor is revolutionary

Comments: My overall experience with iAuditor has been overwhelmingly positive. I'm lucky that my company pays for the license, otherwise i would not be able to utilise this great software. I look forward to further development and improvements made to it.

Pros:

I've been with iAuditor from the beginning. The constant updates and modernisation has progressed well in recent years. It is feature rich and simple to use. The customer support is also excellent.

Cons:

Creating forms at first can be tidious, but once you get the hang of it, it works well. The price tag is very expensive. I don't mind paying for software but licenses per user is just a cash making machine and doesn't help the end user.

iAuditor for Quality systems

Comments: We were looking for a new system to manage quality assurance activities for some major clients. From the beginning, including the RFI process, Safety Culture were easy to deal with, not pushy like some, and supported us.

Pros:

The ease to set up the program, forms and reporting

Cons:

I haven't found anything I don't like about this software

Audits made easy

Comments: IAuditor has streamlined our quality assurance program, and allowed us to deliver a very nice end product through its PDF reporting. Overall, top notch program.

Pros:

IAuditor is as user friendly as they come. Templates are easy to create and easy to follow, PDF reports are clean and professional, and easy to export. Can easily assign tasks with due dates to other users.

Cons:

Once you have used this software for a while it becomes sluggish due to the size of your database. Also uses a fair amount of data due to the amount of photos get uploaded.

Spirax Sarco South Africa

Pros:

I Like the Ease of use. Mobility is very important

Cons:

Not problems, just would like if it would be possible to send you an notification if you are near an possible site to do the IAuditor

1st time user of electronic auditing program.

Comments: First experience with such a tool. Great for portable applications. Easy to use.

Pros:

Easy to use, simple to monitor audits. Great way to record and files audits.

Cons:

When adding a 2nd asset audit on the one form, the text field scrolls out of sight and has to be scrolled back into field of view.

iAuditor for restaurant operations controls/audits

Comments: I need iAuditor for my daily job. It helps me in creation of professional looking audit reports.

Pros:

Easy editable templates. Analytics and statistics.

Cons:

Data usage and bugs with media edits. Synchronisation issues sometimes. No possibility to create "action plan form" for addressee based on list of failed points. Action plan would be filled online via safetyculture web app.

Must have for any compliance audit

Pros:

IAuditor was extremely easy to incorporate into our company. I use it for safety audits on all of our sites. It is easy to use and very customizable. The reports that are generated are great for field guys and management alike.

Cons:

When the audit is completed, I log onto the Safety Culture website. I have not figured how to delete partial audits from my dashboard.

iAuditor review

Comments: Great experience. Only problem has been getting the business to promote its use across the board. Money restraints has the business promoting the use Microsoft Powerapps as preferred option.

Pros:

Intuitive user interface. Great support.

Cons:

Analytics could be more powerful? eg Extract all non-compliances over 5 year period fro a particular template/inspection in one printable display?

Electrical Service and Construction QA

Comments: Very happy with it. Has saved lots of time compiling reports for clients

Pros:

User friendly by our site teams. Professional looking reports

Cons:

Can be confusing to build templates until you are well conversed with the intricacies.