SimplyBook.me Reviews

Amazing software at an amazing price, FREE!

Comments: I don't use their booking page but I do embed the calendar into my website so everything stays on my site. I personally like how some other calendars look but overall, I can't complain. I was able to customize it to my liking and it sends austomatic email reminders to myself and the people who booked the time. It was very straightforward and it has been used and tested a lot lately and I am very impressed.

Pros:

Being able to customize the product to match my branding was the biggest challenge while I was trying different online booking softwares. SimplyBook.me was the only one that allowed color customization on the free plan. So, I figured the rest would not be good. Boy, was I wrong! This software has gone above and beyond what I expected for a free online booking calendar.

Cons:

The only thing that I am not 100% satisfied with is the look. If I could change the layout of the calendar that would be amazing but for the price, I can't compain and everything works as it is supposed to or better than I expected which is wonderful!

Happy with SimplyBook.me - Would recommend!

Pros:

Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.

Cons:

I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.

Enjoy this product and it’s functions

Comments: Great! It has been a great product for us.

Pros:

Easy to setup on administrative side, easy to use and keep track of clients.

Cons:

Wish that the payment setup, they could pay credit card, PayPal, or Venmo and not only take to PayPal screen, it confuses a lot of people even though they have the option to use a card.

Very confusing but amazing customer service

Comments: Its a great tool, so easy for the client side but for the business owner, aye!

Pros:

Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable. The websites are beautiful not very customizable but you can manage.

Cons:

Very confusing! Because majority of the major features that anyone would need counts as custom feature, its so difficult to find what you need. There are settings under Welcome, Manage, Custom features, and settings. Honestly, been using this site for 6months or more and still don't know where all settings and features are, so just click click click away til you find it. Sometimes, you would have to look deeper. Example, for time schedules. OMG, ,good luck! Good thing is c\they have the best customer service on chat 24/7 so you would just have to chat with them and they'll give you a link. God bless them! Another con would be the reports! REPORTS is key guys! Reports are our roadmap! Can we get a report for all the deposits? or just add deposit column to the booking details. Lastly, marketing, you're limited if you want to get on Google's 1st page without ads.

Best Quality for the Price

Comments: I've been with SimplyBook for about a year and a half now, and unless a cheaper option with similar features and quality were to come along, I don't see myself changing. That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration.

Pros:

I really love the customizable features and that I can select the ones I need most depending on my plan.

Cons:

I don't like that I can't over-book myself as an administrator, I think some of the options that you have to pay extra to use or choose as a feature are a little pedantic and could be included in the overall price, such as add-ons for services.

Great for handling schedules

Comments: Pretty good!!! Besides those little hiccups I love it.

Pros:

I love that my clients can easily book their own times.

Cons:

I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the current one. Sometimes I have to go off the site and verify payment because it's not always showing accurately on my end on the program

Very good booking site

Comments: My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!!

Pros:

I like how the pricing is! It’s definitely better than any other app I’ve used.

Cons:

Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails.

Makes running my business and scheduling so simple!

Comments: My experience has been very smooth and without issues.

Pros:

I love how easy it is to get started setting up and using this platform for my clients.

Cons:

It could use a few more functions but for the price it's hard to beat.

Optimis Corp Review

Comments: My overall experience has been a great one with nothing but smooth sailing as I have no complications with the software.

Pros:

What I like most about the software is how easy is is to schedule and maintain efficiency for scheduling.

Cons:

There is nothing I currently dislike about SimplyBook.me

Simply Book Me Set Up

Comments: I have only used SimplyBook me in the set up phase and do not currently have customers, however I have greatly enjoyed the set up process.

Pros:

SimplyBook me is easy to set up and looks very professional. The website templates are very pleasing to the eye!

Cons:

I can't find anything I don't like thus far.

Health Practice Perspective

Comments: Overall is grt. Quick responses from customer services. For us, the extensive ability to customize, operate video sessions, book a variety of services, products, packages, classes, and a membership makes this an all-in-one solution.

Pros:

Incredible amount of features for the $. HIPAA compliance / encryption SOAP notes Versatility Complete customization of confirmation emails to both service providers & Services Very easy for clients to navigate Clients can track their own packages Ability to force pre-pay Intake form option Seriously, I could list a ton more amazing features plus the fact that they continue to add more.

Cons:

Realizing this was initially designed to serve salons, not health care providers, I hope to see improvements in the following areas: SOAP notes are the only therapy note option. Woud be nice to have a simple progress notes option. Ability to tender in person payments directly thru the platform would be a really big deal for us. Right now, a transaction is only tendered if they pay when they book thru the website. In person, we can create invoices and mark them as paid, but need to use a separate platform to capture cc payment. It would be nice if we didn't have to go thru a 3rd party for video calls. Gruveo has been good so far, but it's still extra steps to move from appt to video. Ideally, the ability for the practitioner to enter the video call directly thru their appointment calendar would be grt. A mobile app for clients to manage appts & take video calls would be excellent. I think these r the biggest things that affect us, but even with these, the simplybook platform has been grt.

I like SimplyBook me

Comments: Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.

Pros:

I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.

Cons:

One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.

The BEST booking system out there. Please keep updating & improving this epic/pioneering software.

Comments: App = incredibly good. iFrame embeds a bit sketchy looking! Wish there was a way for employees to simply update/add to their schedules directly within our website or an app (not simply a homepage shortcut to a website that poses as an app).

Pros:

Incredible tool. So many features. Build epic booking systems.

Cons:

It seems to be something that they do not actively work on, which seems crazy to me. Customer support ([SENSITIVE CONTENT]!) is dire. She sits on her little throne of customer support power/possession and then acts as a mindless, droning, and passive-aggressive gatekeeper for SimplyBook. It makes working with the company a chore, and I would seriously not want to pay money every month with her as our Account Manager. She makes the process of this (incredible!) application, seem hopeless, limited, and dire. You need your first point of contact to laude the company, and care about it deeply! To inspire its customers, and to show them how much of an incredible booking system can be built with SimplyBook.

SimplyBook has been the best solution for my business

Comments: I am using SimplyBook to do all the scheduling of my online English teaching business.

Pros:

Pros: What did you like most about SimplyBook.me?I like that fact that I was able to adapt my business to use the SimplyBook solutions.

Cons:

Cons: What did you like least about SimplyBook.me?In order to use many features of SimplyBook you will need to buy the more expansive plan, and the price is above the market average.

The site is simple to set up and you can instantly take bookings and love the Book Now link

Pros:

you can easily modify schedules and specific days and make modifications to services. If you're running a one day promo it is so easy to set up and customize to a specific technician and day. Having reminders for both the service provider and clients is a great feature and setting the time of the reminder also helps as it eliminates those last minute cancellations. Sending an automated link to clients after their service to complete a review is one of the better features ! It eliminates having to remember to follow up when your schedule is busy and it completes the service. These reviews can also be used to further promote your business. Seeing the calendar in different views whether by tech per week day or month allows you to see company performance easily and also compare to other months and previous year I am one of the Franchises and we have over 40 now locates across Canada and now overseas. Many of our other Franchises were looking for a simple online booking system and I've told them about your site. It would be nice to see all of Tan on the Run use this site to streamline our bookings.

Cons:

there is not much negative to say about the software. initially when you set up you get to try all features but when it's new and you're not getting a lot of traffic at first it's hard to try them all so i would only suggest that maybe after 6 months when a client sets up and has really understood and had time to really try out the software to offer this later as well. I understand as a business it might not be possible but I think I would have been more inclined to get a couple extra features to see what works. I did try the promotion feature and found it really difficult to manoeuvre and after several failed attempts and trials gave up. It was very limiting for the discount unless you've changed this. I liked that you could select specific clients to send to but other than that it didn't work for me. Also trying to add a service from mobile doesn't work. I couldn't get the whole screen to hit `save.

Its a powerful marketing platform and also helps with brand building not just a booking website !

Comments: Writing this review with a sense of gratitude to the people at simplybook.me .

Pros:

We offer a variety of services from hourly bookings to memberships and workshops. The booking platform offers so much flexibility to automate and report all of this in a meaningful way. It gives our customers a seamless experience and makes us look professional. Things like issuing passes for workshops with QR codes really help build our brand and create that perception. For a small organisation like ours it helps level the playing field with some big players who offer such things.What’s even better was never had a plan to introduce any loyalty programme but on seeing the feature available decided to introduce it . We slowly moved from seeing simplybook.me as an admin platform to better manage ourselves to seeing it as a powerfull marketing platform which would improve our sales . things like adding book now buttons to social platforms and google business listings do just that.Our Favourite feature was shared resources which helped us list a Turf facility which could be booked in so many different permutations and combinations depending on numbers of people involved and activity it is used for.

Cons:

Our only request to the team is to come up with more integrations to CRM and accounting platforms . At present we use google calendar sync and a few Zaps to push data to our CRM and the accounting part involves some effort to move to our zoho books software.

Optimize Your Booking Workflow: Exploring the Features of SimplyBook.me

Comments: I had the chance to see how healthcare professionals used the SimplyBook.me program while I was interning in the pharmaceutical research and development division. The management of patient appointments, which enabled effective scheduling and decreased administrative costs, was greatly aided by SimplyBook.me. Both employees and patients found it simple to operate the software's user-friendly online appointment booking system. The adaptable booking forms from SimplyBook.me allowed for different appointment types and particular needs. Automated appointment-reminder systems and alerts improved patient compliance with planned consultations and improved medical care overall by reducing missed appointments. The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation and decision-making.

Pros:

For companies and service providers, SimplyBook.me has a number of benefits. Customers may quickly book appointments online thanks to the software's user-friendly design and straightforward booking system. It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement. Businesses can maximize their resources thanks to SimplyBook.me's robust calendar management tool, which guarantees effective scheduling. Online transactions can be made securely and conveniently thanks to the software's support for interfaces with well-known payment gateways. SimplyBook.me additionally offers thorough reporting and analytics, including information on appointment trends, revenue production, and customer preferences. SimplyBook.me improves consumer satisfaction, business processes, and booking efficiency overall.

Cons:

Even though SimplyBook.me has several advantages, there are a few things to take into account. To fully leverage the software's customization options for particular business needs, some technical know-how or assistance may be needed. The amount of time and work required to set up the program will depend on how complex the scheduling requirements are. Although the program integrates with payment gateways, there can be additional costs depending on the amount of transactions or the payment processor. It's also crucial to keep in mind that some sophisticated capabilities, such as advanced reporting or extensive customization choices, might only be accessible through more expensive pricing tiers. However, the overall value and usefulness that SimplyBook.me offers outweighs these restrictions.

Great experience used for many years

Comments: We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding.

Pros:

Lots of customization options, overall very flexible, and great system once setup correctly.

Cons:

It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time.

Very wide set of features with a great pricing model but poor API support.

Comments: The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.

Pros:

They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it. The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.

Cons:

They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for. Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc. It looks like their feature set is growing but the API capacity is not.

Reliable and functional booking software

Comments: I started with a free plan, and have loved it. I recently upgraded to a subscription, and it's great too. I looked into other options, but SimplyBook seems to offer the most flexibility for our specific needs.

Pros:

I've never had an issue with the site being down, and customers have found the booking process easy to use. I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.

Cons:

When we set it up, it definitely took some learning to work out how to make it work for us (special day schedules only). But now that it's up and running, it hasn't skipped a beat. I can keep adding and changing things as I go and as our business grows and changes. I would like to be able to set the date that follow up emails go out requesting a review to a later date, as our customers don't receive their final printed product for up to 2 weeks after their booking, so asking them for a review a maximum of 3 days after their sitting isn't very useful for us :-( I'd also love some more flexibility in sending sms or email reminders (eg, email 3 days before booking, sms 1 day before). Setting up our home page (especially images) has taken a lot of trial and error, but it's working for us now :-)

The Ultimate Booking Tool for every business.

Pros:

Before discovering SimplyBook.me, managing client appointments felt like a juggling act. Every business owner knows the challenges: back-and-forth emails, calendar mix-ups, and last-minute changes. Then SimplyBook.me entered the frame and changed everything.The platform's intuitive interface is its first win. Even the least tech-savvy of my clients can navigate and book a slot. It has truly democratized the process, making it accessible to everyone. For me, this means happier clients and less time spent on administrative tasks – more time to focus on what I love: capturing moments.The automated reminders are a dream come true. Gone are the days of no-shows or forgotten appointments. My clients get timely notifications, ensuring they're prepped and ready for their shoot, which in turn guarantees better results and satisfied customers. This little feature alone has enhanced the professionalism of my business tenfold.But it's not just about the functional benefits. The subtle touchpoints, like being able to customize my booking page to reflect my brand, make it feel uniquely mine. In a world where personal touches make all the difference, SimplyBook.me ensures that my business stands out.For fellow photographers seeking an all-in-one solution to elevate their business operations, SimplyBook.me is the tool you didn't know you needed but won't be able to live without. Dive in, streamline your booking process, and witness the transformation in client satisfaction and operat

Cons:

NONE. Everything has been well designed!

Although not everything works as we would like it to work for our business is it still a great tool

Pros:

Possibility that clients book themselves. Connection to our google calendar. The ease with wich you can add a service.

Cons:

Not possible to book for groups, as we use it for planning our guides for farm tours etc. People can book a tour for their group, and pay per head. We really miss this functionality. Also we have different locations people can book (instead of performers, but we use the performer tool), and it is a lot of work to plan the opening hours per location/performer (we close most locations for 5 months in winter) We cannot send a reminder more than 3 days before the appointment. For us 7 or even 14 days would be better.

Above Average

Pros:

Their customer service is fast and polite. Their app is easy and simple to use. Their widget is easy to implement to a website. I can cancel, reschedule and book appointments fast and easily through the app. Its affordable. It syncs to my calendar. Its highly Customizable without being overwhelming and theyre constantly improving the app.

Cons:

Clients like the website version better than the mobile version. I dont like that the mobile version is annoying about logging you out so easily.

Good service

Comments: My overall experience with SimplyBook is pretty positive. I had some issues with caching, which I thought was on my end, but turned out to be on their end. They fixed this ASAP and afterwards that issue was gone. Live chat support is very important to me, and theirs is really good. I would definitely recommend SimplyBook in certain cases, it's just not really the right solution for me. But that's very personal.

Pros:

SimplyBook is very easy to install on a WordPress website, using an iFrame. It's very easy to change the booking widget so it matches the style of the website. Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.

Cons:

It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website. I have to set a reminder to do this manually. I get why they do this, but it's definitely not very user friendly and they should at least make it easier to renew. Because the integration is with iFrame, this causes issues (which I did have multiple times) and it's slower than something that's built-in. These issues ultimately mean that I will personally not be using SimplyBook for my agency in the future. However, it's definitely a good software and for some people it will be the right solution.

Reliable system for trouble-free bookings

Comments: SimplyBook.me allows me to manage my client appointments with ease. I keep regular 'visiting hours' open for clients, and as long as they book 24 hours in advance, I can plan my day around the times booked.

Pros:

I love the fact I get a custom URL to send my clients to. The tight integration with Google calendar is a huge time saver. The reviews tool is awesome because they encourage reviews after a meeting and give me a dedicated page for reviews SimplyBook.me also maintains an exportable database of client contact info (which has been a lifesaver on more than one occasion).

Cons:

The software has so many features, it can be a little daunting to find what you need in the admin panel. For the most part, I've figured it out. I look forward seeing new themes made available. I would love to see integration with a reliable and cost-effective (or free) web conferencing tool or screen sharing client support tool.