--- description: Learn more about Confluence price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.co.za/software/136446/confluence Page: 1 / 149\ Next: [Next page](https://www.capterra.co.za/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3693 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3693 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5,42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Collaboration Tools - Communication Management - Content Management - Content Publishing Options - Diagramming - Discussions/Forums - Document Capture - Document Classification - Document Management - Document Storage - Documentation Management - Feedback Management - File Sharing - Full Text Search - Goal Management - Knowledge Base Management - Knowledge Management - Marketing Calendar - Meeting Management - Mobile Access - Prioritization - Product Roadmapping - Progress Tracking - Project Planning - Project Planning/Scheduling - Real-Time Chat - Reporting & Statistics - Reporting/Analytics - Reporting/Project Tracking - Resource Management - Self Service Portal - Status Tracking - Strategic Planning - Task Progress Tracking - Template Management - Text Editing - Third-Party Integrations - User Management - Version Control - Visualization - Workflow Automation - Workflow Management ... and 25 more features ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.co.za/directory/30002/project-management/software) - [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.co.za/directory/31079/enterprise-content-management/software) - [Content Management Systems](https://www.capterra.co.za/directory/10007/content-management/software) ## Alternatives 1. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (6067 reviews) 2. [Google Drive](https://www.capterra.co.za/software/161425/drive) — 4.8/5 (28531 reviews) 3. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17599 reviews) 4. [OneDrive](https://www.capterra.co.za/software/161304/onedrive) — 4.5/5 (12755 reviews) 5. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14110 reviews) ## Reviews ### "Slightly dated - but still a good product" — 4.0/5 > **Anthonie** | *18 December 2024* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Confluence is easy to use and fast to setup. The page builders work well and relatively rich sites can be built using it > > **Cons**: The interoperability with external plugins is sometimes lacking. The pages (although easy to use) are not always as feature rich. The Confluence platform does need an overhaul to make it more modern > > All in all Confluence is a stable and well packaged product. the Integrations with other Atlassian products makes Confluence make more sense. If you do however have other Tracking Software (Monday, Clickup etc.) - The use of Confluence might not be the best fit. ----- ### "Powerful Knowledge Sharing Tool" — 5.0/5 > **Eric** | *21 January 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Confluence is one of the most user-friendly content sharing tools. The flexibility of workspaces allows for organizations to build a user-friendly network of documentation. It's best feature though, is the integration with Jira. It simplifies the sharing of knowledge bases. > > **Cons**: The learning curve for permissions management can be arduous, especially when managing external accesses. > > Confluence is a powerful tool that all organizations should leverage to maximize the knowledge sharing potential. ----- ### "Essential platform for technical documentation and team knowledge management" — 5.0/5 > **Kaynan** | *23 April 2026* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Excellent for organizing technical documentation in a structured and searchable way. The integration with developer tools through APIs and MCP makes it easy to automate document creation and keep everything up to date. The ability to document architecture, API contracts, and system flows in one place keeps the whole team aligned. Having a single source of truth for all technical knowledge has made collaboration and onboarding significantly easier at NextDay. > > **Cons**: The editor can feel a bit slow when working with large pages that contain many embedded elements. Search could also be more precise when looking for specific terms within technical documents. > > Overall my experience with Confluence has been very positive. At NextDay, we use it as our central hub for all technical documentation, including API contracts, front-end and back-end architecture docs, and system flow diagrams. One of the biggest advantages is the ability to integrate with developer tools via MCP or API, which allows us to create and read documentation programmatically using tools like Claude Code. Having a single, reliable place for all our technical knowledge has made collaboration and onboarding significantly easier. ----- ### "Effective but limited" — 3.0/5 > **Adam** | *15 May 2026* | Telecommunications | Recommendation rating: 5.0/10 > > **Pros**: It's easy to structure and contain information maling it a useful tool for design documents especially when there are multiple linking aspects. > > **Cons**: The fact the information that you can display from Jira is limited OR has to be manually added in. If confluence had its own tracking capabilities it would add so much more value. > > Average - some elements are really positive and add value but others are difficult and detract from the platform. ----- ### "Robust Document Sharing and Collaboration" — 5.0/5 > **Gunther** | *15 April 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Confluence is easy to use and acts as a common central repository for everything from documentation to meeting notes. I like some of its newer features such as live editing for documents, and search results that can include messages from a linked Slack account. I've used some of its less commonly noted features like blogs to a degree and find them very helpful in some cases (such as publishing a period internal newsletter for other engineers). > > **Cons**: Confluence has historically not had the greatest search functionality in my experience. I think it is getting better and recent improvements are going in the right direction, but more is still needed (finding a document I'm looking for is still sometimes surprisingly challenging). > > Overall my experience with Confluence has been very good. It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it would become an outstanding product. I've used Confluence almost daily for several years and will likely be continuing to use it for many more. ----- Page: 1 / 149\ Next: [Next page](https://www.capterra.co.za/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data