--- description: Learn more about Confluence price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.co.za/software/136446/confluence Page: 1 / 150\ Next: [Next page](https://www.capterra.co.za/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3711 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3711 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5,42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brand Guidelines - Calendar Management - Collaboration Tools - Communication Management - Content Management - Content Publishing Options - Discussions/Forums - Document Capture - Document Classification - Document Management - Document Storage - Documentation Management - Feedback Management - File Conversion - File Sharing - Full Text Search - Gantt/Timeline View - Goal Management - Goal Setting/Tracking - Knowledge Base Management - Knowledge Management - Marketing Calendar - Milestone Tracking - Mobile Access - Prioritization - Product Roadmapping - Progress Tracking - Project Management - Project Planning/Scheduling - Real-Time Chat - Reporting & Statistics - Reporting/Analytics - Reporting/Project Tracking - Resource Management - Self Service Portal - Status Tracking - Strategic Planning - Surveys & Feedback - Task Progress Tracking - Text Editing - Third-Party Integrations - Time & Expense Tracking - Version Control - Visualization - Workflow Automation - Workflow Management ... and 25 more features ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.co.za/directory/30002/project-management/software) - [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.co.za/directory/31079/enterprise-content-management/software) - [Content Management Systems](https://www.capterra.co.za/directory/10007/content-management/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (6088 reviews) 2. [Google Drive](https://www.capterra.co.za/software/161425/drive) — 4.8/5 (28580 reviews) 3. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17657 reviews) 4. [OneDrive](https://www.capterra.co.za/software/161304/onedrive) — 4.5/5 (12810 reviews) 5. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14138 reviews) ## Reviews ### "Slightly dated - but still a good product" — 4.0/5 > **Anthonie** | *18 December 2024* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Confluence is easy to use and fast to setup. The page builders work well and relatively rich sites can be built using it > > **Cons**: The interoperability with external plugins is sometimes lacking. The pages (although easy to use) are not always as feature rich. The Confluence platform does need an overhaul to make it more modern > > All in all Confluence is a stable and well packaged product. the Integrations with other Atlassian products makes Confluence make more sense. If you do however have other Tracking Software (Monday, Clickup etc.) - The use of Confluence might not be the best fit. ----- ### "Powerful Knowledge Sharing Tool" — 5.0/5 > **Eric** | *21 January 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Confluence is one of the most user-friendly content sharing tools. The flexibility of workspaces allows for organizations to build a user-friendly network of documentation. It's best feature though, is the integration with Jira. It simplifies the sharing of knowledge bases. > > **Cons**: The learning curve for permissions management can be arduous, especially when managing external accesses. > > Confluence is a powerful tool that all organizations should leverage to maximize the knowledge sharing potential. ----- ### "A useful place for team documentation" — 4.0/5 > **Hrithik** | *13 July 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: It's useful having documents, project notes, runbooks, and team processes in one place. It works especially well for sharing information that needs to stay available beyond a Slack thread. > > **Cons**: Pages can become outdated or hard to find, especially when different teams organize their spaces differently. Search is helpful, but it can still take time to locate the right version of a document. > > Overall, Confluence is useful for keeping engineering knowledge and project documentation centralized. We use it for architectural notes, procedures, project pages, and internal guides. It works well, although the quality depends a lot on people keeping pages organized and updated. ----- ### "Confluence" — 3.0/5 > **Katie** | *07 May 2026* | Oil & Energy | Recommendation rating: 7.0/10 > > **Pros**: The Pro's of confluence is it allows you to store content about your products in the one place and it allows you put links on to the one page to have all your documentation for stakeholders to view and read easily. It also allows you to link to your Jira page which helps keep everything in the one place > > **Cons**: Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence. It takes a while to get used to using this. > > Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. Great to share with stakeholders who can view all information in the one place. ----- ### "Amazing place to keep your documentations" — 4.0/5 > **Verified Reviewer** | *27 April 2026* | Banking | Recommendation rating: 8.0/10 > > **Pros**: I liked the options it gives in form of macros that help me create extremely attractive documents for people to read and refer to > > **Cons**: Primarily for me it would be how its permissions of spaces and pages is layed out , a little confusing for anyone starting > > Great overall and amazing place to document stuffs that are critical for your business . Highly recommend ----- Page: 1 / 150\ Next: [Next page](https://www.capterra.co.za/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data