--- description: Learn more about Odoo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Odoo Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [ERP Systems](/directory/9/enterprise-resource-planning/software) > [Odoo](/software/135618/odoo) # Odoo Canonical: https://www.capterra.co.za/software/135618/odoo Page: 1 / 54\ Next: [Next page](https://www.capterra.co.za/software/135618/odoo?page=2) > Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more. > > Verdict: Rated **4.2/5** by 1319 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Odoo? Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1319 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Odoo - **Location**: San Francisco, US - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$31,10 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Odoo offers flexible pricing plans to accommodate various business needs. The One App Free plan allows one app and unlimited users for free. The Standard plan starts at $31.10 per user per month (billed annually) and offers all apps. The Custom plan starts at $61.00 per user per month (billed annually) and includes Odoo Studio, Multi-Company, and an External API. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Brazil, Cambodia, Canada, Chile, China, Colombia, Denmark, Egypt, Fiji, Finland, France, French Polynesia, Germany, Hong Kong SAR China and 44 more ## Features - Approval Process Control - Audit Management - Automated Scheduling - BOM Creation - Bills of Material - Capacity Planning - Contact Database - Data Import/Export - Delivery Management - Document Coding & Control - Document Management - Electronic Signature - Enrollments/Onboarding - File Sharing - Financial Reporting - For Insurance Industry - Graphical User Interface - Integrated Business Operations - Integrated Development Environment - Interaction Tracking - Item Management - Knowledge Management - Lead Generation - Lifecycle Management - Maintenance Management - Order Management - Payment Processing - Pre-built Templates - Predictive Analytics - Price and Cost Calculations - Project Management - Project Planning/Scheduling - Project Time Tracking - Real Time Editing - Recurring/Subscription Billing - Reporting/Analytics - Reporting/Project Tracking - Requisition Management - Sales Activity Management - Shopping Cart - Status Tracking - Subscription Plan Management - Support Ticket Management - Ticketing - Timesheet Management - Transaction Management - Usage Tracking/Analytics - Vacation/Leave Tracking - Website Management - Work Order Management ... and 184 more features ## Integrations (14 total) - Adobe Commerce - Adyen - FedEx Ship Manager - Gmail - Google Docs - Google Translate - Instagram - Joomla - Meta for Business - Microsoft Outlook - PayPal - Stripe - Zapier - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [ERP Systems](https://www.capterra.co.za/directory/9/enterprise-resource-planning/software) ## Related Categories - [ERP Systems](https://www.capterra.co.za/directory/9/enterprise-resource-planning/software) - [Food Manufacturing Software](https://www.capterra.co.za/directory/32569/food-%26-beverage-manufacturing-erp/software) - [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software) - [Distribution Accounting Software](https://www.capterra.co.za/directory/32522/distribution-accounting/software) - [Warehouse Management Software](https://www.capterra.co.za/directory/30005/warehouse-management/software) ## Alternatives 1. 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But that's irrelevant because I lost my entire database and can't recover it anyway. > > **Cons**: After I worked long hours on creating the perfect website, my free trial ended and I had no way of getting back into my original database. I tried subscribing so that I can get back to my website, but it just took me to a brand new URL to start a completely new website from scratch. I opened a ticket to get assistance, emailed Odoo and then also replied to the email that tells me my free trial has ended and specifically tells me to reply to it to discuss my options. So after doing all of that, I got absolutely no response and still have no way to get back into my website after putting in a lot of effort to get it going. So the biggest Con regarding Odoo is the fact that their customer support is an absolute piece of shit. > > The website is cool, but the people behind it is completely useless. It doesn't help you have a user friendly website if no-one gives a shit when you have a problem. I guess I am expected to do every single thing I have done, all over again, or get a better website because I have absolutely no interest in continuing with Odoo if they don't care about their clients and are useless themselves. ----- ### "Resolving Issue with Database user account logins" — 5.0/5 > **Samuel** | *08 September 2024* | Professional Training & Coaching | Recommendation rating: 9.0/10 > > **Pros**: Feedback promptness and overall professional assistance > > **Cons**: Nothing to write. Service was on point. > > The service delivery was both timely and professional, addressing all my concerns right from the first feedback attempt. \[sensitive content hidden\] clear and precise guidance made it easy to resolve the issue related to my ticket. His ability to provide quick, accurate advice and ensure a seamless resolution is commendable. ----- ### "The \#1 Business Management Solution Worldwide." — 5.0/5 > **Alaa** | *10 December 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Odoo’s greatest strength lies in its ability to integrate everything a business might need—whether it’s a small, medium, or large enterprise—into one unified platform. Many applications aim to deliver this concept, but Odoo stands out as the best and most effective in achieving it. It truly is "everything in one place." Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs. For example: Need a website for your business? It’s available. Want an online store for e-commerce? It’s included. Require an inventory management system? It’s there. Looking for sales and purchase management? It’s ready. Need tools for real estate, rentals, or subscription management? It’s built-in. With over 70 applications, Odoo caters to nearly every industry in the world, including: Supermarkets Legal services Construction companies Restaurants and cafes Engineering firms Bakeries Subscription-based software businesses Training institutes Salons Real estate agencies Clothing stores Libraries Fitness clubs Non-profit organizations …and many more sectors, covering every aspect and requirement a business might have. Additionally, Odoo offers flexibility for customization—from adding custom fields and tables to integrating seamlessly with other systems. Its automation features streamline operations, making workflows faster, easier, and less labor-intensive. While it’s impossible to highlight all of Odoo’s advantages in one review, I firmly believe that Odoo is well on its way to becoming the \#1 business management solution worldwide. > > **Cons**: I think the payment providers not available in all counties for online store ----- ### "Excellent Product - Odoo" — 4.0/5 > **Verified Reviewer** | *01 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It’s genuinely one of the easiest tools to get started with, even for someone who isn’t from a specific background. All the modules as very user friendly. What stands out is the value for money, you get a lot of functionality without it feeling overly complex or expensive. The flexibility to customize based on business needs is a big plus and most clients already trust and relate to the brand, which makes adoption much smoother. > > **Cons**: There is no module wise pricing - we have to pay one cost and you get a bunch of apps , which even if your not using is there. Would rather prefer to pay module wise for the apps that i useful to the company so that costs come down > > Its been good and easy to use , there have been no issues or glitches in the product, works smoothly . Support team is also good. ----- ### "Database Shutdown Over Disputed Fees Created Serious Operational Risk" — 1.0/5 > **Brian** | *11 May 2026* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Odoo is highly customizable and can centralize many parts of a business into a single platform. The flexibility of the modules and ability to build custom workflows is one of its strongest features. For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting. The issue is that once your company becomes deeply integrated into Odoo, upgrading versions becomes extremely expensive and operationally risky. In our case, we built a significant portion of our stack around Odoo, making major upgrades potentially cost hundreds of thousands of dollars in redevelopment and testing. > > **Cons**: Our biggest issue was billing, support, and operational risk. Odoo attempted to charge us a large unsupported-version fee that we dispute and do not believe we ever contractually accepted. After disputing the fee, our database access was shut down/restricted, forcing us into an extremely difficult position operationally. After the database was restored, we began having issues with our email-fetch services and incoming emails were no longer properly entering the system. Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately. For a business-critical ERP platform, database access, predictable billing, and urgent support should be far more reliable than what we experienced. > > Odoo initially looked like a powerful all-in-one ERP platform, and we invested heavily into building our operations around it. Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use. Our recent experience was extremely concerning. We disputed a large unsupported-version surcharge that we do not believe we accepted contractually, and our database was subsequently shut down/restricted. After restoration, critical email-fetch services began failing, impacting communications and operations. Support acknowledged the issue but could not resolve it immediately and eventually escalated it to another team. ----- Page: 1 / 54\ Next: [Next page](https://www.capterra.co.za/software/135618/odoo?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/135618/odoo) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data