---
description: Learn more about Odoo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Odoo Price, Reviews & Features - Capterra South Africa 2026
---

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# Odoo

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> Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
> 
> Verdict: Rated **4.2/5** by 1341 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Odoo?

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 1341 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Odoo
- **Location**: San Francisco, US
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$31,10
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Odoo offers flexible pricing plans to accommodate various business needs. &#10;&#10;The One App Free plan allows one app and unlimited users for free. &#10;The Standard plan starts at $31.10 per user per month (billed annually) and offers all apps. &#10;The Custom plan starts at $61.00 per user per month (billed annually) and includes Odoo Studio, Multi-Company, and an External API.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Brazil, Cambodia, Canada, Chile, China, Colombia, Denmark, Egypt, Fiji, Finland, France, French Polynesia, Germany, Hong Kong SAR China and 44 more

## Features

- Approval Process Control
- Asset Tracking
- Automated Scheduling
- BOM Creation
- Bills of Material
- Catalog Management
- Change Management
- Contact Database
- Contact Management
- Customer Database
- Data Import/Export
- Delivery Management
- Dispatch Management
- Drag & Drop
- Electronic Signature
- Employee Management
- Enrollments/Onboarding
- Financial Reporting
- Graphical User Interface
- Integrated Business Operations
- Integrated Development Environment
- Interaction Tracking
- Invoice Processing
- Item Management
- Knowledge Management
- Lead Generation
- Lead Management
- Lifecycle Management
- Maintenance Scheduling
- Mobile Payments
- Payroll Management
- Predictive Analytics
- Preventive Maintenance
- Project Management
- Recurring/Subscription Billing
- Requisition Management
- Resource Management
- SEO Management
- Sales Activity Management
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Subscription Plan Management
- Supplier Management
- Support Ticket Management
- Task Management
- Transaction Management
- Usage Tracking/Analytics
- Work Order Management

... and 148 more features

## Integrations (12 total)

- Adobe Commerce
- Adyen
- FedEx Ship Manager
- Google Translate
- Instagram
- Joomla
- Meta for Business
- Microsoft Outlook
- PayPal Payments
- Stripe Payments
- Zapier
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [ERP Systems](https://www.capterra.co.za/directory/9/enterprise-resource-planning/software)

## Related Categories

- [ERP Systems](https://www.capterra.co.za/directory/9/enterprise-resource-planning/software)
- [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software)
- [Distribution Accounting Software](https://www.capterra.co.za/directory/32522/distribution-accounting/software)
- [Warehouse Management Software](https://www.capterra.co.za/directory/30005/warehouse-management/software)
- [Inventory Management Software](https://www.capterra.co.za/directory/30006/inventory-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (7010 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews)
3. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4493 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (19024 reviews)
5. [Dynamics 365](https://www.capterra.co.za/software/157279/dynamics-365) — 4.4/5 (5865 reviews)

## Reviews

### "Useless and pathetic. Absolute no client services defeats the point of having a user friendly website." — 1.0/5

> **Simonique** | *04 February 2025* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: It was easy to use while I could actually use it. But that's irrelevant because I lost my entire database and can't recover it anyway.
> 
> **Cons**: After I worked long hours on creating the perfect website, my free trial ended and I had no way of getting back into my original database. I tried subscribing so that I can get back to my website, but it just took me to a brand new URL to start a completely new website from scratch. I opened a ticket to get assistance, emailed Odoo and then also replied to the email that tells me my free trial has ended and specifically tells me to reply to it to discuss my options. So after doing all of that, I got absolutely no response and still have no way to get back into my website after putting in a lot of effort to get it going. So the biggest Con regarding Odoo is the fact that their customer support is an absolute piece of shit.
> 
> The website is cool, but the people behind it is completely useless. It doesn't help you have a user friendly website if no-one gives a shit when you have a problem. I guess I am expected to do every single thing I have done, all over again, or get a better website because I have absolutely no interest in continuing with Odoo if they don't care about their clients and are useless themselves.

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### "Wonderful ERP for small and big businesses, great CRM" — 5.0/5

> **Manuel** | *07 March 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world.
> 
> **Cons**: Some versions have big structure changes and do not always keep compatibility with custom modules written for older versions.
> 
> I have been involved with this ERP for more than 5 years and use it daily in my business and with my customers.

-----

### "Excellent Product - Odoo" — 4.0/5

> **Verified Reviewer** | *01 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It’s genuinely one of the easiest tools to get started with, even for someone who isn’t from a specific background. All the modules as very user friendly. What stands out is the value for money, you get a lot of functionality without it feeling overly complex or expensive.&#10;&#10;The flexibility to customize based on business needs is a big plus and most clients already trust and relate to the brand, which makes adoption much smoother.
> 
> **Cons**: There is no module wise pricing - we have to pay one cost and you get a bunch of apps , which even if your not using is there. Would rather prefer to pay module wise for the apps that i useful to the company so that costs come down
> 
> Its been good and easy to use , there have been no issues or glitches in the product, works smoothly . Support team is also good.

-----

### "A complete ERP solution" — 5.0/5

> **Ron** | *13 September 2026* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: impressive modularity with applications suited to every need, excellent integration between production, inventory, and purchasing, modern and intuitive interface, good value for money compared to other ERPs on the market.
> 
> **Cons**: some advanced customizations require technical skills or a developer, updates sometimes cause temporary bugs, a few modules still need improvement depending on specific needs.

-----

### "Terrible Experience" — 1.0/5

> **Edward** | *23 October 2026* | Automotive | Recommendation rating: 0.0/10
> 
> Terrible experience with this company. Their software is over complicated and implementation process was terrible.&#10;&#10;They promised it would be an easy to use software while selling however the final product has a terrible user interface.&#10;&#10;Make sure you avoid the sales executive, Samwise Geida, who will say anything for you to close the deal.&#10;&#10;Complete crooks, I would not recommend to anyone.

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## Links

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