--- description: Learn more about Employee Navigator price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Employee Navigator Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/10025/benefits-administration/software) > [Employee Navigator](/software/135330/employee-navigator) # Employee Navigator Canonical: https://www.capterra.co.za/software/135330/employee-navigator Page: 1 / 9\ Next: [Next page](https://www.capterra.co.za/software/135330/employee-navigator?page=2) > Employee Navigator is a benefits, HR, and compliance software for brokers and their clients. > > Verdict: Rated **4.6/5** by 181 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Employee Navigator? Our clients range from 10-10,000 lives. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 181 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Employee Navigator - **Location**: Bethesda, US - **Founded**: 2008 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - ACA Reporting - Benefits Dashboard - COBRA Administration - Compensation Management - Deduction Management - Disability Insurance Administration - Employee Benefits Administration - Employee Management - HIPAA Compliant - Health Insurance Administration - Life Insurance Administration - Onboarding - Online Benefits Enrollment - Payroll Management - Self Service Portal ## Integrations (3 total) - Auto Decision Platform - Paycor - Paylocity ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Benefits Administration Software](https://www.capterra.co.za/directory/10025/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.capterra.co.za/directory/10025/benefits-administration/software) - [Human Resources Software](https://www.capterra.co.za/directory/5/human-resource/software) ## Alternatives 1. [Rippling](https://www.capterra.co.za/software/172127/rippling) — 4.9/5 (4614 reviews) 2. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1822 reviews) 3. [ADP TotalSource](https://www.capterra.co.za/software/185873/adp-totalsource) — 4.2/5 (456 reviews) 4. [Gusto](https://www.capterra.co.za/software/131882/gusto) — 4.6/5 (4191 reviews) 5. [Paycom](https://www.capterra.co.za/software/130949/paycom) — 4.4/5 (1189 reviews) ## Reviews ### "Employee Navigator is Great\!" — 5.0/5 > **Emmanuel** | *15 December 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and the integrations and capabilities of the product. The open enrollment has made it easier for us as well. > > **Cons**: Sometimes we run into minor errors with the system but very rarely but has been resolved with the escalation team. > > Overall a great product that I would recommend. The service is great too. It has definitely made things easier for us. ----- ### "Easy to Use, Easy to Integrate, Easy to Customize\!" — 5.0/5 > **Jennifer** | *19 November 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Ease of integration with our HRIS and Payroll System. Very customizable and user friendly. Our employees find it easy to enroll and or change their benefits directly in Employee Navigator\! > > **Cons**: I would like to see more canned report options. I find I'm often writing ad-hoc reports. The reports they have are good, but they are limited. > > We use EN for our benefits enrollment process. It makes it so much easier for employees to enroll. I love that it feeds through to our payroll system so no manual entry of deductions is necessary. ----- ### "Great product\! Try Employee Navigator" — 5.0/5 > **Trey** | *02 March 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: How easy it was to integrate into our payroll system. Made everything effortless. Also the SSO is a great feature > > **Cons**: Sometimes the syncs can be a little off, but they’re able to be corrected very fast, so it’s not a huge issue > > Our overall experience has been great, we have been using it for 3 years now. Employees love using it for open enrollment ----- ### "Worth it after the set up" — 3.0/5 > **Christina** | *24 November 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: We went from Paper enrollment forms to having everything online and easy to use and see. The reports that were then at your fingertips were amazing\! > > **Cons**: Software is limited and confusing to set up. We have been using it for 3 years and it still isn't set up correctly and with all the kinks worked out. > > We have loved the user friendly process from the Employee side but from the set up standpoint or the changing from year to year, it is cumbersome and not fun to work with. We have had an expert at Employee Navigator set up our product and it is still rough. ----- ### "Employee Navigator - User Friendly, Excellent Customer Service" — 5.0/5 > **Victoria** | *15 October 2025* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: The application is extremely user friendly and really simplifies getting employees enrolled in benefits. This application also helps ensure that we are maintaining compliance with changes and required notices. The customer support has been amazing as well, I have never had to wait more than a few hours to get an issue resolved. The application connects the benefits deductions directly to our HRIS software eliminating the need for manual entries. It is a great tool for the busy HR professional. > > **Cons**: There really are no cons, we do have divisions that we have to enter which can be a pain but that is organization specific and not anything that Employee Navigator has required\! > > The overall experience is wonderful, excellent customer service, connects direct to the HRIS and Insurance platform saving hours of manual labor hours for me. In addition, it has compliance reminders to help me stay compliant with required notices and law changes. I highly recommend this product as a one stop solution for your benefits platform. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.za/software/135330/employee-navigator?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/135330/employee-navigator) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data