Paycor Reviews

Paycor, our best decision!

Comments: Our experience with Paycor has been great, transitioning from another vendor was smooth and hassle free.

Pros:

The smooth onboarding and continued support.

Cons:

There is nothing that I like least about Paycor.

Paycor is a great product

Comments: I am very pleased with the functionality as well as the customer service with Paycor.

Pros:

Paycor is very easy to use and to train new people on how to use. Recruiting, training and hiring is very useful and well planned.

Cons:

I don't have any complaints. It is a great product.

My experience with Paycor

Comments: My overall experience with Paycor was pretty positive! I had an issue where I had to deal with customer service and they were impeccable! They went above and beyond to meet my needs and resolve my issue!

Pros:

What I liked most was the simplicity. Even with complex payroll or reporting needs, Paycor made it straightforward. It's user-friendly, and that's a huge plus

Cons:

There was nothing that I liked least with Paycor as I had a positive experience and wonderful time using it.

Paycor - no accountabillity

Comments: Horrible - lack of ownership. Refusal to research data issues. Outright lies about functionality of product vs actual usage.

Pros:

We truly liked our salesperson, but even they have left Paycor now.

Cons:

No audit trail, no dedicated support, refusal to allow access to all support teams when we had questions, lack of connectivity in their own products

One Stop Shop!

Comments: Overall, this system has enhanced our efficiency, improved our employee engagement, and has been a valuable investment for our organization.

Pros:

What stands out more than anything are the multiple channels of support that Paycor provides.

Cons:

The transition took longer than expected.

Paycor review

Comments: Patty or has been extremely helpful in solving issues that arise or just answering general questions. Top notch!

Pros:

Ease of use, assistance they provide if questions come up

Cons:

Problems logging on with phones, it has stopped working for our employees

Paycor is worth it.

Comments: Its not hard to use or navigate but I prefer the overall usage of ADP vs Paycor.

Pros:

There's so many different things that Paycor can offer.

Cons:

I understand no payroll provider is perfect, but ADP seemed leagues better than Paycor.

The best one you have

Comments: Good I’ve been using it for almost 2 1/2 years now and anytime I’ve ever needed anything so been pretty good

Pros:

The ease of use, and it always gives me the help that I

Cons:

The mobile version is terrible to do anything on

Amy's review

Pros:

PayCor is a great payroll platform. It provides different financial tools for employers and employees.

Cons:

Nothing, it is a good platform to use to manage payroll and other finances.

Paycor user

Pros:

User interface was easy on the eyes and beginner friendly

Cons:

Difficult to navigate between screens when looking for pto

Paycor meets needs

Pros:

We were able to integrate more things into this one system. It’s easy to use and learn. The recruitment and onboarding work great.

Cons:

The benefits module is super hard to get set up, the process is using excel spreadsheets and so many opportunities for error. We are on our third attempt and it’s still painful.

A Fine Alternative To ADP

Comments: At first I was hesitant when we switched over from ADP. But I can say not only am I impressed, but I actually prefer it now!!

Pros:

It's extremely used friendly and I love the UI! It's an extremely versatile program that we use for payroll, employee benefits, tracking of both personal and employees performance, tax prep and so much more!

Cons:

My one and only complaint was that it was initially particularly easy to navigate the benefits portions and features on Paycor. But once that was discerned, it was easy to do in subsequent years.

Paycor makes payroll easy!

Comments: Great! Easy set up and help when needed, I love the new chat feature that makes getting help easy while continuing other work!

Pros:

The designated setup team makes implementation so easy. Each department is included and thorough. The reports being able to be customizable is a great help.

Cons:

During payroll weeks the time cards are slow to load we always have to do refreshes or shut the browser down and reopen

Glad we switched

Comments: Very happy we switched to Paycor. The system is robust while not feeling overwhelming. Very user friendly and good customer service.

Pros:

Very user friendly. Robust system while not feeling overwhelming.

Cons:

The updates. The updates have made things harder to find.

Paycor is user friendly

Comments: It was generally positive though I have had better experiences with other payroll companies.

Pros:

It was easy to add new employees and input their hours

Cons:

I did not like that we had to pay to get payroll information shortly after our service ended.

Paycor for Beginners

Comments: Paycor saved its purpose for a time but as our company continues to grow we are needing a software with better customer service and higher functionality.

Pros:

We were able to use the various functions of Paycor to thoroughly manage our staff.

Cons:

There seemed to be quite a few frequent glitches with the software. The customer service was also far from top notch. Often speaking to individuals who would attempt to talk me through a fix from somewhere out of the country.

Paycor Unique Payroll System

Comments: Paycor is my daily choice to use for payroll of employees.

Pros:

Paycor is easy to use and it has a system that is easy to use. With the system paying employees is easy and this saves time.

Cons:

I have nothing that I have seen to be a miss with this platform.

Happy Paycor Customer

Comments: We have been using Paycor for about 3 years. It was a rocky start with our PTO plans not calculating correctly but have fixed those issues. I have taken the time to get Paycor Certified and that has helped me know my way around reporting and timekeeping, which was tricky to figure out at the start. Through the years, I truly believe Paycor is dedicated to improving because I see it every day.

Pros:

It's easy to use! Paycor offers a ton of options to have the system work exactly how you need it to. The trainings are also fabulous!!

Cons:

They do like to change things around, which can be frustrating, but they have a ton of guides to make you aware of what's changing.

One of the greatest yet easiest payroll software programs out

Comments: Its a great program and not real hard to navigate, I would recommend to any small business or any start up thats not familiar with payroll yet or time management calculations.

Pros:

Everything I mentioned above but most of all the direct deposit features as well as the time clock by web or mobile with geovalidation .

Cons:

The cost of the software is whaf I would say I liked the least ,it was sonewhat more than other software providers .I was worth it but thats about the only dislike I can think of .

Paycor as an HRIS

Comments: I went to Paycor's user conference in April 2024 and benefited from doing so. I was able to voice some frustrations/questions while there; representatives from Paycor did follow up with me later to provide answers and training. The sessions they offered had product-specific information, which was helpful to me as a new user. My Paycor experience has been much more positive since then. I did appreciate being heard.

Pros:

The Paycor platform is intuitive to end users.

Cons:

Paycor's general customer service is underwhelming. The implementation for HR modules was nonexisten.

pretty good experience

Comments: overall the experience is ok. I wish we had dedicated support specialists. It feels as though if there is a problem and you need to contact support there is always someone new that we have to reach out to and explain the situation yet again.
I also understand from our payroll person that there seems to be quarterly tax issues and she tries numerous times to get it take care of. In this regard it is costing out company more money.

Pros:

A lot of the features make sense and I like that it is one central portal for our needs.

Cons:

Things will change without notice. Also, if we are having an issue with something we will hear it is a "known issue". I feel we, the customer, should know too.

15 year user

Comments: Customer service is not good. Some issues with EDI feeds to some benefit plans.

Pros:

Ease of use. System is set up so that it's easy to find things even if you aren't familiar with it.

Cons:

Customer service is lacking. It takes forever to get a response.

Paycor is robust

Pros:

I like the features in and around the settings management. I like the historical data for the purpose of analytics and for the purpose of getting a quick snapshot of a specific employee's journey through the organization - ie hire date, rate changes, manager changes, status changes, etc

Cons:

its ever-changing offerings and features (or the names for them - COR and Paths and Gravity and Perform and CareerCast and SmartSourcing, etc) and how we arent able to access all the features that we are paying for - we have to call them and ask for access to them one by one. Also the onboarding feature is rough

Paycor Recruiting - Not worth the money

Comments: Not great. We have reached out several times to set meetings to get this fixed and try to optimize the platform. We have had 0 response, automated responses that are not applicable, and even escalated the attempts to reach out multiple times. When they finally got back to us months later, they attempted to charge us a fee so they could fix what was all wrong with the platform. Then ghosted us again.

Pros:

Integrates with Paycor on the payroll and HR side.

Cons:

It is hard to navigate. Not user friendly. Low HM adoption rate. Lacking in so many areas. They should drop this product and work on better integrations with better known ATS like Greenhouse or Lever. I also just learned that Paycor is ending their integrations to these top ATS to potentially force people to using theirs or one of the ATS they acquired. This move has made us want to reconsider even using Paycor for payroll and HR.

Fix Reporting

Comments: Great. Reporting is not easy to much change with no learning opportunity.

Pros:

The Classes available! I fill like I stay in touch with changes to HR and always learning something new.

Cons:

Reporting. All the changes deleted many reports I saved.