--- description: Learn more about CharityTracker price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CharityTracker Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [CharityTracker](/software/132388/charitytracker) # CharityTracker Canonical: https://www.capterra.co.za/software/132388/charitytracker Page: 1 / 44\ Next: [Next page](https://www.capterra.co.za/software/132388/charitytracker?page=2) > Meet CharityTracker an easy-to-use case management CRM that lets you focus on your clients to measure real-world impact, not just data. > > Verdict: Rated **4.5/5** by 1059 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CharityTracker? Nonprofits of all sizes who want to eliminate spreadsheets: Human services \& social services, social workers, faith-based ministries \& churches, schools, government, shelters, food pantries \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1059 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Simon Solutions - **Location**: Florence, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$20,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Month to month, no contracts. Save 10% with yearly commitment. Volume discount pricing available on 5+ users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, India, Ireland, Israel, New Zealand, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Appointment Management - CRM - Case Management - Case Notes - Client Management - Communication Management - Document Management - Donor Management - For Religious Organizations - Forms Management - Fundraising Management - Goal Setting/Tracking - Inventory Tracking - Medical History Records - Member Communication - Member Database - Membership Management - Online Calendar - Patient Management - Program Management - Referral Management - Reporting & Statistics - Reporting/Analytics - Scheduling - Third-Party Integrations - Time Tracking - Treatment Planning - Volunteer Management ## Integrations (1 total) - Oasis Insight ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Human Services Software](https://www.capterra.co.za/directory/30660/human-services/software) ## Related Categories - [Human Services Software](https://www.capterra.co.za/directory/30660/human-services/software) - [Social Work Case Management Software](https://www.capterra.co.za/directory/31462/social-work-case-management/software) - [Church Management Software](https://www.capterra.co.za/directory/20046/church-management/software) - [Food Service Distribution Software](https://www.capterra.co.za/directory/20024/food-service-distribution/software) - [Food Service Management Software](https://www.capterra.co.za/directory/20025/food-service-management/software) ## Alternatives 1. [Givebutter](https://www.capterra.co.za/software/172048/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.capterra.co.za/software/156860/donorbox) — 4.8/5 (624 reviews) 3. [DonorPerfect](https://www.capterra.co.za/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 4. [Zeffy](https://www.capterra.co.za/software/220131/zeffy) — 4.8/5 (473 reviews) 5. [Bonterra Apricot](https://www.capterra.co.za/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) ## Reviews ### "Great system and customer experience\!" — 5.0/5 > **Miranda** | *09 May 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: I really enjoy working with the technical support team if we need additional customizations to different features. They are always quick to respond and provide clarification for any inquiries we have. Also, we like the referral process within CharityTracker and are looking forward to seeing the impact made in our community as a result. > > **Cons**: It is currently not possible for the same staff member to be an Agency Administrator in multiple agencies, thus increasing the risk of a referral not going through if a staff member is out of the office. In the future, we hope to see extended flexibility in supervision to handle circumstances where one staff member oversees multiple networks within the system. > > Overall, the team is eager to meet every network's needs, which is greatly appreciated. We are pleased with the capabilities of the system\! ----- ### "Charity Tracker Review" — 3.0/5 > **Candyce** | *06 May 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: The options on reporting are great, just need a little more ease on the custom reporting. > > **Cons**: I need to way to log groups and not just individuals to be able to track and report. > > I have used CT for the past five years with different nonprofits. ----- ### "It was Worth it\!" — 4.0/5 > **Charity** | *09 May 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: The software was user friendly and easy to navigate. It presented with features that could be useful in different environments/systems. > > **Cons**: I would've like to hide or remove features that weren't feasible for the information needed. Also, an option to run a few generic reports for monthly data would have been useful without having to customize or filter, > > It have been pleasant considering the software I used last year. It was easy to navigate and support was readily available, if needed. ----- ### "Try Charity Tracker today\!" — 5.0/5 > **Jennifer** | *06 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love the ability to run all of the different reports. There are so many that you can run and it is essential to our business. > > **Cons**: I’d love to see an option for the ability to show all of your cases listed by enrollment date or alphabetically. That would make it a lot easier to see what/who our cases are. > > I have absolutely loved it, honestly don’t really have anything negative to say about the product. ----- ### "User Friendly" — 5.0/5 > **Melissa** | *15 May 2025* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: I find Charity Tracker very easy to navigate, which makes training new employees and volunteers much easier. > > **Cons**: There are some custom fields we have created and I cannot get those fields to pull with details on any reports. > > Overall I would recommend Charity Tracker to other organizations as it was easy to implement and is very user friendly. ----- Page: 1 / 44\ Next: [Next page](https://www.capterra.co.za/software/132388/charitytracker?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/132388/charitytracker) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data