--- description: Learn more about TrackTik price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrackTik Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/30595/physical-security/software) > [TrackTik](/software/132312/tracktik) # TrackTik Canonical: https://www.capterra.co.za/software/132312/tracktik Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/132312/tracktik?page=2) > Security workforce management software that follows the progress of guards, reduces manual tasks and saves on overhead costs. > > Verdict: Rated **4.0/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TrackTik? TrackTik is specifically designed for the security industry and we focus on increasing the visibility, productivity and competitiveness of security companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 83 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Trackforce - **Location**: San Diego, US - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact TrackTik for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - Accounting - Alerts/Notifications - Attendance Tracking - Automated Scheduling - Benefits Management - Billing & Invoicing - Budgeting/Forecasting - Compliance Management - Contact Database - Customer Database - Customizable Invoices - Direct Deposit - Dispatch Management - Electronic Signature - Employee Database - Employee Management - Event Management - Facility Scheduling - GPS - ID Scanning - Incident Management - Investigation Management - Job Management - Maintenance Management - Mobile Access - Online Time Clock - Payroll Management - Payroll Reporting - Performance Metrics - Pre-Registration - Real-Time Monitoring - Real-Time Updates - Real-time Scheduling - Reporting/Analytics - Routing - Scheduling - Security Management - Self Service Portal - Service History - Shift Swapping - Skills Tracking - Tax Calculation - Tax Compliance - Time Off Management - Time Tracking - Timesheet Management - Vendor Management - Visitor Management - Watch List - Work Order Management ... and 2 more features ## Integrations (5 total) - Avalara - Paycor - QuickBooks Online - Sage 300 - Sage HCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Physical Security Software](https://www.capterra.co.za/directory/30595/physical-security/software) ## Related Categories - [Physical Security Software](https://www.capterra.co.za/directory/30595/physical-security/software) - [Service Dispatch Software](https://www.capterra.co.za/directory/30059/service-dispatch/software) - [Workforce Management Software](https://www.capterra.co.za/directory/30210/workforce-management/software) - [Employee Scheduling Software](https://www.capterra.co.za/directory/30756/employee-scheduling/software) - [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Calendly](https://www.capterra.co.za/software/148036/calendly) — 4.7/5 (4084 reviews) 3. [Jobber](https://www.capterra.co.za/software/127994/jobber) — 4.6/5 (1420 reviews) 4. [Wrike](https://www.capterra.co.za/software/76113/wrike) — 4.4/5 (2887 reviews) 5. [Clockify](https://www.capterra.co.za/software/169607/clockify) — 4.8/5 (9235 reviews) ## Reviews ### "run before you get stuck" — 1.0/5 > **Chris** | *10 August 2025* | Security & Investigations | Recommendation rating: 0.0/10 > > **Pros**: software was good, but there's no training nobody there to help you no Customer Service Don't get stuck in this they will get you sucked in a foreign company from Canada and you right now > > **Cons**: No customer service or recharge no Training stay away from this company run this is the worst contract to ever get stuck in once you sign. It is over and done with no service no nothing. > > negativity can't eve even get data even when you cancel with them after you're stuck with the year.. ----- ### "Contract renewal." — 1.0/5 > **John** | *28 August 2025* | Security & Investigations | Recommendation rating: 0.0/10 > > **Pros**: Prior to using this product please contact me. I have used this product for years , due to a very slight oversight on our part,the contract renewal date passed whilst waiting for TrakTik to get back to us. We are now automatically renewed for 12 months for a product we no longer wish to use. > > **Cons**: Contract terms and attitude, zero flexibility regardless for how long we have been a customer. Ensure when negotiating you remove the automatic 12 month renewal. Its something that can be overlooked very easily. > > Poor overall. Having been a customer for many years now having to pay for a product we no longer want for an additional 12 months is unfortunate and shows a poor understanding . ----- ### "The WORST. Tracktik MUST go and bring VALIANT BACK" — 1.0/5 > **Lejla** | *25 December 2024* | Security & Investigations | Recommendation rating: 0.0/10 > > **Pros**: There is nothing to like in tracktik. It is very convoluted, not easy to use, very slow, creates too many problems, valiant is the best software to use. Tracktik MUST GO > > **Cons**: Very convoluted, to create a schedule you to go thru many steps, to find the info about an employee you have to go thru many steps, it is very time consuming, it is not a smart software, when you work with tracktik you think- the technology is to make your life easier not miserable like tracktik does. Bring valiant back and eliminate tracktic. Its not working . Also tracktik does not communicate with paycor- payroll software. With these two systems you have to do the payroll manually, where is the technology?? And dont mention the reports. Tracktik HAS NO REPORTS LIKE VALIANT HAS. There is no payroll by employee, there is no payroll by location, with tracktik you are totally lost, there is no way for you to analize the business. And FORGET THE CUSTOMER SERVICE, IT DOES NOT EXIST. > > The worst i have ever had in my 25 year experience ----- ### "Extremely useful app for Security services" — 5.0/5 > **Ashish** | *14 June 2024* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Tracktik is a great app used in companies providing Security Services. Features such as site login, reports, panic mode and live monitoring are really helpful in operations > > **Cons**: I cannot really add any cons about this app however the user interface can be a little bit better. ----- ### "Great system for operations and administration of small and medium sized businesses" — 5.0/5 > **Amanda** | *24 September 2019* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: This system allows for the efficient alignment of multiple processes that take place on a daily basis in a user friendly way. > > **Cons**: With any developing system, there are opportunities to improve. The support team does an excellent job of receiving feedback and helping turn that into results for the end user. > > Overall, Tracktik provides a great product and continues to improve it with great outcomes for the user and customer's customer. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/132312/tracktik?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/132312/tracktik) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data