--- description: Learn more about RingEX price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RingEX Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp) # RingEX Canonical: https://www.capterra.co.za/software/132178/ringcentral-mvp Page: 1 / 49\ Next: [Next page](https://www.capterra.co.za/software/132178/ringcentral-mvp?page=2) > Complete cloud phone system that is easy to set up and easy to manage. > > Verdict: Rated **4.2/5** by 1200 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RingEX? RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1200 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$30,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: RingCentral MVP has three pricing plans: Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month Save up to 33% by paying annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Callback Scheduling - Caller ID - Collaboration Tools - Communication Management - Conferencing - Contact Management - Dashboard - Event Triggered Actions - File Sharing - File Transfer - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Presentation Streaming - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - SMS Messaging - Screen Sharing - Softphone Software - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Virtual Extensions - VoIP - Voice Mail ... and 1 more features ## Integrations (9 total) - Box - Dropbox Business - Google Workspace - Microsoft 365 - Microsoft Outlook - Okta - Salesforce Platform - ServiceNow - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software) - [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software) - [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.co.za/directory/31102/cloud-pbx/software) - [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Zoom Workplace](https://www.capterra.co.za/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews) 4. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17483 reviews) 5. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (858 reviews) ## Reviews ### "Overall I love this Software and Features" — 5.0/5 > **Albert** | *05 March 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: RingCentral's desktop notifications are a game-changer for our customer interactions. The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating phone tag. Plus, the integrated texting feature streamlines communication, enabling seamless back-and-forth with our customers > > **Cons**: I would like it to be a little easier to get it to transcribe the calls for future reference. Sometimes a customer will agree to have something done then claim we didn't let them know the cost. This could be a more automatic feature and less hoops to activate. > > Improving the call transcription process would significantly enhance our record-keeping and customer communication. Ideally, a more streamlined and automated transcription feature would minimize the current manual steps. This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings. ----- ### "RingEX Review" — 4.0/5 > **Marcus** | *15 September 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: One thing that stand out to me about using ringEX is the ability to see the number of calls made, also the ability to disposition each call, letting me know if I didn’t get ahold of the person. > > **Cons**: My personal experience with RingEx on my work computer is that I noticed some Lag in my calls, that was a consistent issue with ringEX on my work Computer. > > Overall my experience with RingEX was a little bit challenging at times, I ended up using Chase as my main platform, but I will still use RingEX as a secondary option. ----- ### "Centralizing our external communications" — 4.0/5 > **Connor** | *29 November 2024* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account. > > **Cons**: We have not had great experiences with their customer support and billing teams. > > We use RingEX and Ring Central for all of our phone calls and meetings with customers. It is a great way to keep everything all in one place for our external communications. ----- ### "Ringcentral" — 5.0/5 > **Sean** | *09 December 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: That this is a great product to use for any company > > **Cons**: that you can use your desktop with the app > > that this system works with anyone and with any kind of company ----- ### "AN EXCELLENT APPLICATION FOR BUSINESS COMMUNICATION" — 5.0/5 > **Marco** | *20 December 2025* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: It allows you to have a single phone number, without having to switch between different numbers. The fact that it also allows me to receive faxes is a great bonus. You can add multiple recipients, even when sending a fax. > > **Cons**: The app sometimes malfunctions when trying to receive return phone calls. Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction difficult. > > It's a very intuitive application to use. As a legal assistant, I use it daily to communicate with my clients and my team. It's fast, simple, and helps you stay connected in many ways. ----- Page: 1 / 49\ Next: [Next page](https://www.capterra.co.za/software/132178/ringcentral-mvp?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/132178/ringcentral-mvp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data