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About WordPress

World's most popular software for creating blogs and websites. It is open source software that is free to use.

Learn more about WordPress

Pros:

Wonderful experience using WordPress app and all its rich features for a few years now. I really enjoy building a community, developing friendships, and meaningful discussions along the way.

Cons:

Defective plugins can be a problem when using Wordpress. In some cases, plugins can slow down the performance of a website, and sometimes become a gateway to a hacking attack.

WordPress ratings

Average score

Ease of Use
4.2
Customer Service
4.1
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.6/10

WordPress has an overall rating of 4.6 out 5 stars based on 14,964 user reviews on Capterra.

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Filter reviews (14,964)

Zach
Zach
Director of Sales and Marketing in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Why I choose WordPress for my business and my clients

5.0 6 months ago

Comments: Love it.
Love to hate it!
Best Hosting platform out there!

Pros:

Overall best web hosting platform. Access to plugins for every solution. Lots of public documentation to learn from/use. Lots of developers out there. Lots of features with baseline product.

Cons:

Needs a plugin for everything. It can be very difficult to reach peak design & functionality. Very easy to set up basic site.

Kenny
Creative IT Specialist in US
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Best of the Best

5.0 2 months ago

Comments: Nothing but rave reviews here. Would switch all my clients over if possible.

Pros:

I love the ability for 3rd party involvement! Flexibility!

Cons:

Hard to say. I have no complaints! Possibility overload!

Amanda
Owner in US
Graphic Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for Web Pros, Not Great for Sole Proprietor

3.0 2 weeks ago New

Comments: I work mainly with self-employed individuals and small businesses that do not have an in-house web design team. Because of this, I usually do not recommend WordPress to my clients. For the everyday business owner trying to edit their own website, WordPress can be overwhelming & very difficult to navigate.

Pros:

It offers the ability to completely customize and have full control over every aspect & function of your website. You can easily manage SEO. Great for web design professionals and businesses with an in-house web design team.

Cons:

It is difficult for anyone who does not have web design experience to use. It can be easily hacked if you do not properly secure your site.

Ryan
Director in Australia
Sports, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Wordpress - Best in the digital realm

5.0 2 months ago

Comments: A great experience overall. Fast and lots of ways to make it work for your project or business. Haven't had issues with Wordpress and has a strong online community for support.

Pros:

I love that it has no limitations. Wordpress gives you the option to add plugins and themes to truely make your website your own and a unique experience.

Cons:

Can be tricky to customise at first. There are many tricks you learn by using the software over time. Can be quite daunting at first as of where to start or how to edit minor details.

Nicky
e-commerce account manager in UK
Marketing & Advertising, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Overall Good But Can Be Challenging If You lack Experience

4.0 last month New

Comments: WordPress is a solid platform, especially for those willing to invest some time in learning. It’s versatile and powerful, though a bit of maintenance is needed to keep it running smoothly.

Pros:

WordPress offers flexibility, an extensive plugins, and a large user community, making it easy to customise and sort out any issues.

Cons:

Managing plugins and updates can get tricky, and without technical know-how, more complex then other platforms

Dhruv
Managing Partner in US
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Wordpress Review

4.0 2 months ago New

Pros:

Easy to use and train folks on the team who don't have a technical background.

Cons:

Some issues with payment features and plug ins prevent some customizations that would be helpful for our business. As such we are integrating a third party platform for payment and registration.

Isaiah
Digital Marketing in Nigeria
Market Research, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

My Experience with WordPress

4.0 last month New

Comments: WordPress is a powerful website Content Management System, free to use and it is user friendly.

Pros:

It's free and feature and functionality rich

Cons:

It consumes a lot of server resources making shared hosting difficult.

Caitlin
Website Owner in US
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

My favorite blogging/writing platform

5.0 2 months ago New

Comments: I have been using WordPress for almost four years now both for websites that I have worked for in the past and for my website and I have loved everything about it since day one. It is so easy to use and there's so many different options that you can choose from to customize everything just the way you want it.

Pros:

WordPress is so easy to use, even for beginners. I love all of the different customization options that are provided for designing your website along with all of the different blocks to choose from when writing on WordPress and another thing I love about using WordPress is the ability to schedule posts which comes in handy for articles that are written in the middle of the night, I can schedule them for the next morning when more people will see them.

Cons:

I can't really think of any cons with WordPress off the top of my head.

Verified Reviewer
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Create a homepage not unique but not bad

4.0 last month New

Comments: Great idea to build a website. A little bit of study can make you a web designer. Surely, you first should know the concepts such as website, web hosting, domain, server, php, ftp ... etc.

Pros:

So many ready to use templates to create a website.

Cons:

Sometimes, too many restrictions to customize the website using a template or too simple.

Verified Reviewer
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Can be simple or complex

5.0 2 months ago

Comments: Overall, I have been able to learn WordPress and am confident I have a nice-looking website.

Pros:

It's pretty simple to understand! I have been able to learn the ins-and-outs and support my small org.

Cons:

Plugins can be a huge headache. When Web Developers switch it can be hard to know what plugins are essential.

Stephen
CEO in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

If you're building websites use WordPress it's a must to help you get started and familiar with building websites.

5.0 5 months ago

Comments: My overall experience with WordPress is pretty good I've been using them for years took me a while to learn how to use a platform as there's a little learning curve but this is the leading standard platform if you're building websites you should start with WordPress as if you master this every other builder will be easy for you to use as most nowadays are drag and drop.

Pros:

WordPress is a universal platform They also have many apps and plugins that you can use with the system there's a slight learning curve with WordPress it's more for advanced users but they do have plugins that allow it even newbies to get started so I love this.

Cons:

I wish WordPress was a little easier to use for newbies but through their plugins system they have pretty much solved this problem.

Julie
Director in UK
Professional Training & Coaching, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Novice designer

4.0 4 months ago

Comments: As this is what I now know I am unlikely to move away from it. As I say, it's robust and if I decided to get someone else to build my website for me a pro developer should be able to pick it up immediately. Equally if I get stuck there is always someone who knows.

Pros:

I use WP with Divi - a template website builder. WP seems to me to be robust, kept uptodate and its dashboard is intuitive to use. Whilst some website design knowledge is necessary to use this well, an enthusiastic novice would get by.

Cons:

I sometimes struggle with adding blog posts - it seems to be more clunky than it needs to be - but maybe there are quicker ways and I haven't found them yet.

Morgan
Chief of Staff in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Great Option for Small Businesses/New Bloggers

4.0 3 months ago

Comments: Overall I prefer to use WordPress compared to most of its competitors.

Pros:

WordPress is an economical host for smaller businesses. It's pretty simple to use and features many helpful integrations. Although the interface appears dated, me as a first time user was able to create blog posts pretty easily with some practice.

Cons:

I have difficulty inputting text using copy/paste methods without interrupting the formatting in place. It would be helpful if this small adjustment could be made.I also enjoy the options for customization, however believe they could expand on this part.

Christopher
Creative Director in Italy
Media Production, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Why we use Wordpress...although there aren't many other free options

3.0 last year

Comments: Wordpress is fairly simple to navigate and we had over five websites built using their platform. We still use Wordpress, rather than Wix, GoDaddy etc, but the new Gutenberg update has caused us problems with updating our websites. The themes don't seem to work and Wordpress is constantly asking us to use WPBakery Page Builder which we don't need so it gets pretty annoying when you can't update properly.

Pros:

Wordpress is free to use and easy to understand as you get started on building your website for personal use of for a company. The options to customize the webiste using different themes is endless and Wordpress even give you some free templates to start with. Definitely a great place to start when building a website.

Cons:

Wordpress was a bit clunky to start with but it was fairly simple to navigate. They then updated it to Gutenberg and we've had more and more problems with updating our websites. The themes don't seem to work and Wordpress is constantly asking us to use WPBakery Page Builder which we don't need so it gets pretty annoying when you can't update properly.

Touhidul Amin
Owner in Singapore
Market Research, Self Employed
Used the Software for: 1+ year
Reviewer Source

WordPress is a fantastic platform for creating websites due to its user-friendly interface, extensive customization options.

5.0 7 months ago

Comments: Its intuitive interface, vast array of themes and plugins, and strong community support have made it my preferred platform for building websites. While there have been occasional challenges with performance optimization and updates, its flexibility and functionality outweigh any drawbacks.

Pros:

What stands out most about WordPress is its flexibility and scalability. With its extensive library of themes and plugins, users can create virtually any type of website, from simple blogs to complex e-commerce sites. Its user-friendly interface and robust community support further enhance its appeal for both beginners and experienced developers.

Cons:

One aspect of WordPress that could be improved is its performance optimization. While WordPress itself is highly customizable, some themes and plugins may impact site speed and loading times, requiring careful selection and optimization efforts. Additionally, managing updates for themes, plugins, and the core software can sometimes be cumbersome.

Rachael
Dietitian in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

The best option if you plan on growing or expanding a business!

5.0 4 months ago

Comments: Overall, I have always loved and continue to choose Wordpress as a website builder over any other option. While other options may be simpler to use to set-up a website, for anyone looking to grow or expand a business, you will eventually need to switch to Wordpress to get the advanced functionalities it provides that others do not.

Pros:

Wordpress is the go-to if you plan on implementing advanced SEO into your website and if you plan to scale your business. Aside from this key aspect, I love Wordpress for it's customizability as well as features that can be accessed to make at website, blog, online shop high level.

Cons:

Additional cost for customizable themes as well as challenge with setting up website and editing code if this is something you are not familiar with and prefer not to use template creator plug-ins like Elementor, etc. Elementor is amazing for this though! Wordpress is also expensive to maintain a website through with a host as after the first initial year, prices skyrocket, which can be a challenge for a brand new business. The only option to prevent this is to change hosts, however, this can create additional challenges with keeping a domain name and also additional costs to keep your existing website live through another host provider.

Oni
Mobile App Developer in US
Professional Training & Coaching, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

My favorite tool when building any website

5.0 3 months ago

Comments: As for me, WordPress.com was a great way to get exposure and display my app projects in a matter of clicks. Working with a friendly interface and with a mobile version was a great convenience. Nevertheless, as I move forward, it is apparent that the customization limits and lack of plugins will lead me to want a self-hosted WordPress for more control and convenience.

Pros:

Working as a mobile app developer, I found the mobile-friendly designs available on WordPress.com appealing. I could assure you that I am comfortable whether it is a blog or a portfolio as long as you are able to present it beautifully. Little do they know, even the blogging abilities built into the software are great – helping with writing articles and posting news.

Cons:

From a developers point of view, I found the customization options a bit restrictive. There were some missing pieces when it came to micromanaging designing. Beyond this, the basic plan has many limitations on how many plugins and themes can be installed, which was somewhat annoying.

Hana
Leader of Inventory in Czechia
Accounting, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Top website builder

5.0 5 months ago

Comments: WordPress is a top website builder and content management system. It's free and open-source, offering a lot of ways to customize your site with many themes and plugins. However, it's hard to learn and needs coding skills for advanced changes. Users have to pay for hosting and sometimes for themes and plugins. There's no direct customer support, but there are community forums and online help. Despite the challenges, WordPress is popular because of its flexibility and many plugins.

Pros:

Wordpress is highly flexible and customizable, provides thousands of themes to choose.

Cons:

WordPress offers many ways to customize, but it's hard to learn. Other platforms have easy drag-and-drop themes for beginners. WordPress is more complex. To change the design, users need to know coding.

Lee
Manager in UK
Civil Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

WordPress.

5.0 5 months ago

Comments: WordPress is an amazing solution for creating an website, easy to use and manage. It has a big community which can help you immediate if you need any help/support. Can be secured and optimized with ease for loading speed and SEO with the help of the plugins.

Pros:

The most I like on WordPress is that there are available themes and plugins of any kind. It is easy to choose a deigns because there are available entire markets for templates. After choosing one importing and customizing it after my needs was very easy. Plugins needs to be mentioned here, from security plugins to SEO management all can be found in the plugins directory. Something else worth mentioning are the drag and drop builders that can help you create or adding contact to pages without any programming skills.

Cons:

The costs of the website increase if you need advanced themes and plugins.

Joseph
Information Technology Specialist in US
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Nganga’s WordPress Insight

5.0 8 months ago

Pros:

WordPress makes it a breeze to create and design websites. Content publishing and blog posting are other crucial aspects.

Cons:

I acquire everything I yearn for on a daily basis.

Bogdan Alexandu
Stock Manager in UK
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

WordPress

5.0 6 months ago

Comments: Maybe it has some flaws, but Wordpress as a content management system is the best on the market. Backed by the comunity it will always be secure and updated.

Pros:

When it comes to customizability Wordpress is top notch. I can easyly update information on the website without any programing knowledge. When i think of Wordpress i think of many themes easy to install and customize, many plugins that helps with security, speed and SEO. The administration area of Wordpress is easy to use and intuitive, making updates on the website is easy and fast.

Cons:

For best performance a good host (usually a little expensive) is needed.

Silviu
Administrator in UK
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Wordpress - best CMS

5.0 3 months ago

Comments: Overall WordPress is a complete solution for any type of website or web app. With the help of themes and plugins you can extend the functionalities of the website very easy.

Pros:

The most important feature to mention for WordPress are the themes and plugins. As a content management system WordPress is the best, is fast and secure, being updated frequently. For the design, there are a lot of free themes to choose from or for more complex ones there are a lot of markets to buy from. Plugins helps extend all the functionalities of the website in the way I need without any programming skills.

Cons:

The price for a complete WordPress setup can get quite high, depends on the theme and plugins you need.

Sadekur
Software Developer in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

An instant web building tool for every developer

5.0 4 months ago

Comments: Well, that is understandable it did take time to learn. It is arguably the most feature-complete website builder available. Once you know WordPress, other builders are super easy because they are mostly drag-and-drop.

Pros:

It's so versatile WordPress really is. All kinds of cool things you can add with apps and plugins, though. It gets a bit tricky to learn at first, but has beginner tools that can be used. I like that it can be simple or complex.

Cons:

Word-press will need its plugins in everything. It's hard to perfect, but it's super easy to start a basic site. WordPress is great! I've used it for ages.

Jordan
Fleet and Customer Operations Executive in UK
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

WordPress - a complete CMS

5.0 3 months ago

Comments: WordPress is the most complex CMS that I ever used, easy to use and customize with the help of the themes and plugins. Frequently updates increase websites security.

Pros:

I really like WordPress because is very easy to work with, with the help from themes the website design is easy to make, weather you create it or buy a custom theme. To add more functions and features to my WordPress setup I use plugins which are easy to install and setup.

Cons:

Depending on your build, the price of the plugins can get a little high

Corinne
Finance and Marketing Director in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

WordPress review including support quality

5.0 6 months ago

Comments: Very good whilst they had live chat. This was excellent. I was able to build a nice website. The support element is key for my business and their having withdrawn live chat for most of their packages has become a real issue.

Pros:

WordPress is a good, solid tool for a website.

Cons:

WordPress has withdrawn live chat for most packages. Be careful... Their support is now awful. It's done by bot or email. The bot often gives wrong answers and clearly can't help with specific issues. The email support often takes many hours for a response and if further questions are needed to resolve an issue it takes hours or days to try and get an answer. WordPress isn't always easy to use so the support element is important.