--- description: Learn more about Zapier price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zapier Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Data Integration Tools ](/directory/8/integration/software) > [Zapier](/software/130182/zapier) # Zapier Canonical: https://www.capterra.co.za/software/130182/zapier Page: 1 / 124\ Next: [Next page](https://www.capterra.co.za/software/130182/zapier?page=2) > Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs. > > Verdict: Rated **4.7/5** by 3061 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zapier? Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 3061 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zapier - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$29,99 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Business Process Automation - Collaboration Tools - Compliance Management - Dashboard - Data Management - Data Security - Database Support - Deployment Management - Drag & Drop - Integration Management - Integrations Management - Multiple Data Sources - No-Code - Pre-built Connectors - Process Modeling & Designing - Task Management - Templates - Third-Party Integrations - Visual Modeling - Workflow Configuration - Workflow Management ## Integrations (127 total) - 123FormBuilder - AWeber - ActiveCampaign - Acuity Scheduling - Adobe Commerce - Airtable - Alchemer - Asana - Basecamp - BigCommerce - Bitbucket - Box - Brevo - Buffer - Calendly ... and 112 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Data Integration Tools ](https://www.capterra.co.za/directory/8/integration/software) ## Related Categories - [Data Integration Tools ](https://www.capterra.co.za/directory/8/integration/software) - [No-Code Development Platforms](https://www.capterra.co.za/directory/32095/no-code-platform/software) - [Low-Code Development Platforms](https://www.capterra.co.za/directory/31756/low-code-development-platform/software) - [iPaaS Software](https://www.capterra.co.za/directory/32296/ipaas/software) - [Cloud Integration Software](https://www.capterra.co.za/directory/30852/cloud-management/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (6079 reviews) 2. [viaSocket](https://www.capterra.co.za/software/1066020/viasocket) — 4.8/5 (648 reviews) 3. [Jira](https://www.capterra.co.za/software/19319/jira) — 4.4/5 (15437 reviews) 4. [Asana](https://www.capterra.co.za/software/120550/asana-pm) — 4.5/5 (13627 reviews) 5. [Trello](https://www.capterra.co.za/software/1010321/trello) — 4.5/5 (23580 reviews) ## Reviews ### "Zapier in review" — 4.0/5 > **Arshad** | *21 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10 > > **Pros**: The vast library of connectors to ad from different platforms. > > **Cons**: The costing can sometimes make it unfeasible. > > Good scope of functionality \& easy to use. Quick to get going and get things up and running. ----- ### "Zapier is a powerful automation tool..." — 4.0/5 > **Benjamin** | *22 October 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Easy to Use: The no-code interface is beginner-friendly, with clear workflows and templates for quick setup. > > **Cons**: Pricing: Zapier’s plans can get expensive, especially if you need premium app integrations or higher task limits. ----- ### "Child's play once you've read the manual\! ✨" — 5.0/5 > **Ayushi D** | *15 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Zapier feels like child’s play once you go through the walkthrough\! I just make sure to have the details ready for the two apps I want to connect, and voilà—after a few quick steps, my automation is all set up. Have been using it for both personal \& client projects :)✨ > > **Cons**: Cost is an issue sometimes, for a solo entrepreneur/freelancer like me. ----- ### "Save time + automate your manual processes with Zapier\!" — 5.0/5 > **Ali** | *03 June 2026* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Zapier makes it easy to create custom automations that solve complex problems cost effectively\! Their AI helps cut time building automations by 75%\! I also appreciate that their AI helps troubleshoot zaps\! My favorite feature is that you can actually explore your Zap runs and Zapier will show you successful runs or why a Zap failed. This has made troubleshooting so easy for clients\! > > **Cons**: I have had issues with software API blocking Zap's effectiveness. AI did help me create a work around to still create the automation we needed. > > We set up Zapier often for clients to trigger marketing or project management operations. Our clients love how easy it is to connect softwares and it saves them manual entry time\! ----- ### "Poor customer service" — 2.0/5 > **Homan** | *22 May 2026* | Retail | Recommendation rating: 2.0/10 > > **Pros**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year. > > **Cons**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns. > > Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service. ----- Page: 1 / 124\ Next: [Next page](https://www.capterra.co.za/software/130182/zapier?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/130182/zapier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data