--- description: Learn more about Zapier price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zapier Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Data Integration Tools ](/directory/8/integration/software) > [Zapier](/software/130182/zapier) # Zapier Canonical: https://www.capterra.co.za/software/130182/zapier Page: 1 / 125\ Next: [Next page](https://www.capterra.co.za/software/130182/zapier?page=2) > Cloud-based workflow automation tool that connects 9,000+ apps using no-code triggers, actions, and built-in AI steps. > > Verdict: Rated **4.7/5** by 3081 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zapier? Individuals, small businesses, and large enterprises across all industries, including marketing, sales, HR, finance, IT, and customer support teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 3081 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zapier - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$29,99 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Business Process Automation - Collaboration Tools - Compliance Management - Dashboard - Data Import/Export - Data Integration - Data Management - Data Security - Database Support - Deployment Management - Drag & Drop - Email Management - For No-Code Development - Integration Management - Integrations Management - Monitoring - Multiple Data Sources - No-Code - Pre-built Connectors - Process Modeling & Designing - Task Management - Templates - Third-Party Integrations - Visual Modeling - Workflow Configuration - Workflow Management ## Integrations (314 total) - 8am MyCase - ABC Gymsales - ABC Trainerize - AWeber - AccuLynx - Actionstep - ActiveCampaign - Acuity Scheduling - AgencyZoom - Agent Legend - Ahrefs - Airtable - Amazon Simple Email Service (Amazon SES) - Anchor - Anthropic SDK ... and 299 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Data Integration Tools ](https://www.capterra.co.za/directory/8/integration/software) ## Related Categories - [Data Integration Tools ](https://www.capterra.co.za/directory/8/integration/software) - [No-Code Development Platforms](https://www.capterra.co.za/directory/32095/no-code-platform/software) - [iPaaS Software](https://www.capterra.co.za/directory/32296/ipaas/software) - [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software) - [Business Process Management Software](https://www.capterra.co.za/directory/30010/business-process-management/software) ## Alternatives 1. [monday AI Work Platform](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (6118 reviews) 2. [Jira](https://www.capterra.co.za/software/19319/jira) — 4.4/5 (15493 reviews) 3. [Asana](https://www.capterra.co.za/software/120550/asana-pm) — 4.5/5 (13731 reviews) 4. [Trello](https://www.capterra.co.za/software/1010321/trello) — 4.5/5 (23624 reviews) 5. [TaxDome](https://www.capterra.co.za/software/186749/taxdome) — 4.7/5 (3624 reviews) ## Reviews ### "Zapier in review" — 4.0/5 > **Arshad** | *21 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10 > > **Pros**: The vast library of connectors to ad from different platforms. > > **Cons**: The costing can sometimes make it unfeasible. > > Good scope of functionality \& easy to use. Quick to get going and get things up and running. ----- ### "Zapier is a powerful automation tool..." — 4.0/5 > **Benjamin** | *22 October 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Easy to Use: The no-code interface is beginner-friendly, with clear workflows and templates for quick setup. > > **Cons**: Pricing: Zapier’s plans can get expensive, especially if you need premium app integrations or higher task limits. ----- ### "Saves me from writing glue code, but the task count adds up fast" — 4.0/5 > **Koshish** | *10 September 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The integration library is the real selling point. Almost every service I wanted to connect for a side project already had a working app, so I skipped writing and hosting my own webhook handlers and cron jobs. As a software engineer I could have built most of these flows myself, but Zapier gets a multi step automation running in about ten minutes and I do not have to babysit a server or pay for one. The editor is clear, testing each step while you build catches bad field mappings early, and the run history makes it obvious which step failed and what data it received. Multi step Zaps with filters and formatter steps cover far more ground than I expected before you need real code, and the built in Code step is there for the cases that do. > > **Cons**: Pricing is the main problem. Everything is metered per task, and a task is any single step that runs, so a five step Zap burns five tasks every time it fires. A polling trigger on a busy source eats through a monthly allowance quickly, and the jump between plan tiers is steep for a personal project rather than a funded team. I ended up adding filter steps early in my Zaps purely to avoid paying for runs I did not need, which is not how I want to design an automation. Polling intervals on the lower tiers are also slow, so anything that needs to feel immediate has to be rebuilt around a webhook trigger. > > I use Zapier for side project automation rather than anything mission critical, and for that it is a good fit. It removes the boring plumbing between forms, spreadsheets, and notifications, and it has been reliable in the sense that when something does break it is almost always the upstream API rather than Zapier itself. Setup took no real learning curve, and I had my first useful automation running the same evening I signed up. My honest view as an engineer is that it is excellent value while your volume is low and hard to justify once it is not. If a workflow becomes important and fires constantly, there is a point where writing and hosting the script yourself is simply cheaper. Up to that point I would rather spend my evenings on the actual project than on glue code, and Zapier earns its keep for that alone. I would recommend it to anyone who wants working automation without owning infrastructure, with the caveat that you should model your task usage before you commit to a plan. ----- ### "mortgage broker" — 5.0/5 > **Addy** | *10 August 2026* | Banking | Recommendation rating: 8.0/10 > > **Pros**: I like the number of integrations Zapier offers and how much flexibility it provides for automating repetitive tasks. Once a Zap is set up correctly, it can save a significant amount of time and eliminate a lot of manual work. I also appreciate that you can build fairly customized workflows without needing extensive coding knowledge. > > **Cons**: The setup can be more complicated than it initially appears, especially when you are trying to create anything beyond a basic automation. Troubleshooting can also be frustrating because it is not always immediately clear why a Zap failed or why data did not transfer as expected. The pricing can become expensive as you add more complex workflows, tasks, or higher usage. > > Overall, my experience with Zapier has been positive. It is a powerful automation tool and has a lot of potential to save time, particularly when connecting programs that do not communicate with each other directly. There is definitely a learning curve, and building more advanced automations can require some trial and error. Once everything is working correctly, though, it can significantly streamline repetitive processes and make day to day workflows much more efficient. ----- ### "Poor customer service" — 2.0/5 > **Homan** | *22 May 2026* | Retail | Recommendation rating: 2.0/10 > > **Pros**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year. > > **Cons**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns. > > Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service. ----- Page: 1 / 125\ Next: [Next page](https://www.capterra.co.za/software/130182/zapier?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/130182/zapier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data