---
description: Learn more about SalesOutlook CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: SalesOutlook CRM Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SalesOutlook CRM](/software/129898/salesoutlook-crm)

# SalesOutlook CRM

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> Microsoft Outlook-based CRM plug-in which offers account management, lead tracking, mobile access and document management.
> 
> Verdict: Rated **4.3/5** by 71 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SalesOutlook CRM?

People that want to use Outlook as a CRM. Any users that want to leverage investment in Microsoft Office and Exchange server for deployment and training.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 71 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SalesOutlook
- **Location**: Roswell, US

## Commercial Context

- **Starting Price**: US$40,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: $40/Per User/Per Month (Billed Monthly)&#10;$30/Per User/Per Month (Billed Annually)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Calendar/Reminder System
- Contact Database
- Contact Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management
- Interaction Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (10 total)

- Dynamics 365 Business Central
- Mailchimp
- Microsoft 365
- Microsoft Copilot Studio
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Office 365 Document Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [CRM for Small Businesses&#10;](https://www.capterra.co.za/directory/31583/small-business-crm/software)
- [Sales Tracking Software](https://www.capterra.co.za/directory/32744/sales-tracking/software)
- [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software)
- [IT Ticketing Systems](https://www.capterra.co.za/directory/32623/it-ticketing-systems-software/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.co.za/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Reviews

### "New to the program" — 4.0/5

> **Jim** | *09 January 2025* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: It integrates with my EMR software program
> 
> **Cons**: It does have alot of steps in getting the data in.
> 
> It's been a learning experience that I am still working on.

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### "Familiar interface and easy to use CRM" — 5.0/5

> **Anthony** | *10 July 2025* | Construction | Recommendation rating: 3.0/10
> 
> **Pros**: How familiar it feels from using outlook for so long. It’s great not having to learn an entirely new system.
> 
> **Cons**: A CRM built directly into Outlook? What bad can I really say? No complaints from me, this have been a fantastic CRM to use
> 
> 10/10 experience using SalesOutlook CRM, would highly recommend. Nothing beats a streamlined solution.

-----

### "Handmade Jewelry" — 5.0/5

> **Judy** | *14 May 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: This site is the most easy and simple to setup for a business
> 
> **Cons**: Some of the pages was just a little slow loaded up from the website
> 
> My overall experience I am highly satisfied with my experience with this site would definitely highly recommend it

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### "Review On sales outlook" — 5.0/5

> **Kenya** | *03 September 2025* | Computer Hardware | Recommendation rating: 10.0/10
> 
> **Pros**: Sales Outlook CRM was great for reports, links to shared documents and keeping track of emails kept me very organized
> 
> **Cons**: No complaints so far its very well put together and keep me organized and on top of things that I need to be.
> 
> Great very well put together all company should used this database if you want to stay organized .....

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### "Easy to use" — 5.0/5

> **Abdelrhman** | *20 April 2025* | Business Supplies & Equipment | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and easy to communicate with customers
> 
> **Cons**: It take alot megabits (alot of wifi ) so please fix it
> 
> My overall experience is very good and fantastic

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## Links

- [View on Capterra](https://www.capterra.co.za/software/129898/salesoutlook-crm)

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