---
description: Learn more about Recollective price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Recollective Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Video Interview Software](/directory/30821/video-interviewing/software) > [Recollective](/software/129365/recollective)

# Recollective

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> Recollective is a leading qualitative insights platform that makes it easy for researchers to conduct studies anywhere in the world.
> 
> Verdict: Rated **4.7/5** by 58 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Recollective?

Marketing research professionals at both agency and enterprise organizations with a focus on qualitative research.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 58 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Recollective
- **Location**: Gatineau, Canada
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$600,00
- **Pricing model**: Flat Rate
- **Pricing Details**: Starting at $600 USD for 3-day studies. Pricing is tiered based on the duration of a site and the number of participants. Annual licenses are also available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, United Kingdom, United States

## Features

- Collaboration Tools
- Customizable Branding
- Customizable Questions
- Data Import/Export
- Data Visualization
- Feedback Management
- Interview Management
- Live Results Sharing
- Live Video Interview
- Multi-Channel Distribution
- Online Polling
- Panel Interviews
- Panel Management
- Q\&A Management
- Question Library
- Reporting/Analytics
- Skill Assessment & Scoring
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Video Conferencing

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Video Interview Software](https://www.capterra.co.za/directory/30821/video-interviewing/software)

## Related Categories

- [Video Interview Software](https://www.capterra.co.za/directory/30821/video-interviewing/software)
- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)
- [Polling Software](https://www.capterra.co.za/directory/31220/polling/software)
- [Market Research Software](https://www.capterra.co.za/directory/10041/market-research/software)
- [Qualitative Data Analysis Software](https://www.capterra.co.za/directory/31297/qualitative-data-analysis/software)

## Alternatives

1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (945 reviews)
2. [CleverX](https://www.capterra.co.za/software/1067268/CleverX) — 4.7/5 (101 reviews)
3. [Tremendous](https://www.capterra.co.za/software/197141/tremendous-rewards) — 4.8/5 (456 reviews)
4. [Make Opinion](https://www.capterra.co.za/software/1045620/make-opinion) — 4.8/5 (65 reviews)
5. [Semrush](https://www.capterra.co.za/software/151962/semrush) — 4.6/5 (2316 reviews)

## Reviews

### "A fantastic choice for qualitative research" — 5.0/5

> **Kate** | *27 June 2024* | Market Research | Recommendation rating: 10.0/10
> 
> **Pros**: Fantastic support team and very user friendly platform
> 
> **Cons**: Hard to say\! The segmentation takes a bit of getting used to but all the resources are there to help you.
> 
> Looking forward to running more studies with them soon

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### "Excellent software - great support\!" — 5.0/5

> **Matthew** | *27 August 2019* | Market Research | Recommendation rating: 9.0/10
> 
> **Pros**: This is a super easy to use software that helps elevate all of our studies and projects.
> 
> **Cons**: There is very little not to like - I would like there to be more flexibility with some of the features, but recent updates have improved that.

-----

### "DIY Community for a fraction of the cost" — 5.0/5

> **Verified Reviewer** | *05 February 2019* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: I love the intuitive, user-friendly software Recollective offers. It's easy for me and my team, as well as our customers, to use the platform. Customer service is responsive, helpful, and proactive.
> 
> **Cons**: There's almost nothing not to love about Recollective. Improved survey logic flow would be a great benefit, but for the meantime they've made it easy to link to external surveys.
> 
> I've been working with Recollective platforms for more than 5 years now, and I've always loved the experience. Pricing is just-right, the interface is great. Recollective was the first provider I looked up when I got the budget for a community.

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### "Great platform and great customer service" — 5.0/5

> **Kyle** | *13 September 2019* | Market Research | Recommendation rating: 6.0/10
> 
> **Pros**: I like that it's easy to use. The features are great, and I really appreciate the customer service.
> 
> **Cons**: That we can't do seemingly basic logic in Activities without having to create segments.
> 
> We're learning about our audience on a weekly basis. This helps us form an ongoing community of volunteers who provide feedback and insight regarding numerous research questions from all around our organization.

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### "Glowing Report." — 4.0/5

> **Verified Reviewer** | *06 February 2019* | Market Research | Recommendation rating: 8.0/10
> 
> **Pros**: I really like the number of features and methods of collecting data that recollective offers, it allows us to be very creative with our studies and keeps participants engaged.
> 
> **Cons**: There isn't much to dislike about this software, however sometimes due to the number of options and features it can be difficult to navigate.
> 
> Overall my experience has been very positive - they have been a great partner to us, and very good to work with.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/129365/recollective)

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| en-AE | <https://www.capterra.ae/software/129365/recollective> |
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| sv | <https://www.capterra.se/software/129365/recollective> |

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