--- description: Learn more about mfr field service management price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: mfr field service management Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [mfr field service management](/software/129170/mobile-field-report) # mfr field service management Canonical: https://www.capterra.co.za/software/129170/mobile-field-report Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/129170/mobile-field-report?page=2) > mfr® Field Service Management is the only FSM platform that combines AI-powered scheduling, dynamic checklists, and automated customer > > Verdict: Rated **4.7/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses mfr field service management? Cloud software for companies with technical field service operations and 20+ staff in mechanical engineering, medical technology, HVAC, and facility management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 12 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Simplias - **Location**: Leipzig, Germany - **Founded**: 2011 ## Commercial Context - **Starting Price**: €29,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: mfr® Preismodelle – Für effiziente Serviceeinsätze und starke Teams 🔧 Field Service (pro Nutzer/Monat, ab 5 Nutzer) Für Teams im Außendienst, die zuverlässig planen und sauber dokumentieren wollen. Basic – 29 € ✔ Digitale Checklisten (bis 30 Schritte) ✔ Mobile App inkl. Zeiterfassung \& Auftragsabwicklung ✔ Einsatzplanung \& Tourenoptimierung ✔ Ideal für kleinere Serviceteams mit klaren Strukturen Professional – 39 € ✔ Wartungsplaner \& Anlagenhistorie ✔ Eigenes Branding (CI-konforme Außendarstellung) ✔ Automatische Kundenbenachrichtigung ✔ Empfehlung für Teams mit wiederkehrenden Serviceeinsätzen Enterprise – 55 € ✔ KI-gestützte Planung \& automatische Terminvergabe ✔ Checklisten bis 120 Schritte ✔ Single Sign-On (SSO) ✔ Optimal für große Serviceteams mit hohem Koordinationsaufwand ➡️ Alle Pakete starten ab 5 Lizenzen – ideal ab ca. 5+ Techniker\*innen im Außendienst. 📁 mfr Project – 99 €/Monat (zzgl. 15 €/Nutzer) Für Serviceleiter, die interne Aufgaben, Materialeinsatz und Projektabläufe digital steuern wollen: ✔ Projektplanung mit Kanban ✔ Ressourcen- \& Zeitmanagement ✔ Projektchat \& Dokumentenupload 📄 mfr Office – 75 €/Monat (zzgl. 20 €/Nutzer) Verbindet Innendienst mit Serviceeinsätzen: ✔ Angebote \& Rechnungen (inkl. GAEB \& DATEV) ✔ Projekt- \& Nachkalkulation ✔ Ideal als Schnittstelle zwischen Technik \& Verwaltung ➕ Optional zubuchbar: GPS-Tracking \& Fahrtenbuch – 12 €/Monat (inkl. Hardware ab 150 € einmalig) Telefon-Support – 20 % der mtl. Lizenzkosten Schnittstellen \& Individualisierung – auf Anfrage 📆 Vertragslaufzeit: 12 Monate (automatische Verlängerung), Kündigung bis 3 Monate vor Laufzeitende. ☁️ 100 % Cloudlösung – keine Installation, sofort einsatzbereit im Team. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German - **Available Countries**: Australia, Austria, Canada, Germany, Switzerland, United Kingdom, United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Tracking - Availability Management - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Client Portal - Compliance Management - Contact Database - Customer History - Customer Management - Customizable Invoices - Data Import/Export - Dispatch Management - Document Management - Electronic Signature - GPS - Inventory Management - Invoice Management - Job Management - Job Scheduling - Job Tracking - Mobile Access - Mobile App - Online Booking - Online Time Clock - Preventive Maintenance - Project Tracking - Quotes/Estimates - Real-Time Updates - Real-time Scheduling - Reminders - Reporting & Statistics - Reporting/Analytics - Routing - Scheduling - Self Service Portal - Service History - Skills Tracking - Tax Calculation - Technician Management - Third-Party Integrations - Time & Expense Tracking - Time Off Management - Time Tracking - Timesheet Management - Work Order Management ... and 7 more features ## Integrations (9 total) - DATEV Report - Dynamics 365 Business Central - Google Maps - Make - Microsoft Azure - Microsoft Excel - SAP Business One - Zapier - easybill ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software) - [HVAC Software](https://www.capterra.co.za/directory/30107/hvac/software) - [Lawn Care Software](https://www.capterra.co.za/directory/31338/lawn-care/software) - [Work Order Software](https://www.capterra.co.za/directory/30785/work-order/software) - [Pest Control Software](https://www.capterra.co.za/directory/30592/pest-control/software) ## Alternatives 1. [Jobber](https://www.capterra.co.za/software/127994/jobber) — 4.6/5 (1435 reviews) 2. [Verizon Connect](https://www.capterra.co.za/software/124641/fleetmatics-work) — 3.2/5 (942 reviews) 3. [Commusoft](https://www.capterra.co.za/software/189894/commusoft) — 4.7/5 (209 reviews) 4. [Housecall Pro](https://www.capterra.co.za/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 5. [Kickserv](https://www.capterra.co.za/software/122541/kickserv) — 4.4/5 (387 reviews) ## Reviews ### "MFR, Great tool for delivering services to your clients\!" — 5.0/5 > **Edward** | *09 August 2018* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, completeness of available tools, pricing structure, flexibility to create own checklists, mobile Application, reporting tools and online tracking > > **Cons**: minor translation errors, but these are updated continiously > > MFR is a great tool to have when delivering all kinds of services to your client base. The tool includes all required options you need and the pricing is one of the best I have seen in the market ----- ### "Half year reviews" — 5.0/5 > **Heiko** | *01 October 2015* | Renewables & Environment > > **Pros**: Easy to use, checklists can easy be created and changed by yourself, all the stored datas are available for the service engineers, ( which is very handy in case of a second visit ) , you don't need to set in any application dates twice, This time and money saving and leads more trustable values and information > > **Cons**: Windows tablets will not be supported. > > We are using MFR since more than 4 month life as our master service tool. It helps us to optimise our service organisation and our service engineers benefit from the defined checklists. These checklists can be attached with extra information regarding the specific tasks and will in this way lead to standard follow up. The support by the MFR team is excellent and they were uncomplicated by adapting the system according to our internal processes. ----- ### "Very Helpful Tool" — 5.0/5 > **Kristin** | *09 August 2018* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: It is fast, flexible, simple and the support is great > > **Cons**: Some parts of the administrative editing options at the online platform are improvable ----- ### "Very positive experience" — 5.0/5 > **Irene** | *14 August 2018* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Excellent usability, can be used on any devices, you can upload documents, print them, sign directly (tablet used) > > **Cons**: Overview of all orders when you're using the App Vision is better when using a computer or a larger tablet Overwiew is not as good on a smaller device such as iPhone ----- ### "Einrichtung MFR" — 5.0/5 > **Alexander** | *09 April 2021* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Erstellung von Aufmaß, Angebot, Rechnung . Verwalten von Kundendaten > > **Cons**: Formatierung der Kopf und Fußzeile lässt sich durch den Nutzer nicht ändern > > Übersichtlich und intuitiv zu bedienen ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/129170/mobile-field-report?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/129170/mobile-field-report) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data