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EZOfficeInventory Reviews

4.6 (1,528) Write a Review!

About EZOfficeInventory

Asset lifecycle management software built around your asset tracking needs. Depreciation, barcoding and more. Try It For Free!

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Pros:

Was easy to integrate with the functions of my business.

Cons:

I dislike that the layout buttons are small and that I cannot sort equipment by type and instead have to scroll through.

EZOfficeInventory ratings

Average score

Ease of Use
4.5
Customer Service
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.5/10

EZOfficeInventory has an overall rating of 4.6 out 5 stars based on 1,528 user reviews on Capterra.

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Filter reviews (1,528)

Iliana
Iliana
Assistant Director of Communication in US
Verified LinkedIn User
Higher Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Changing the Game

5.0 5 years ago

Comments: EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items.

Pros:

-Single sign on capability -Non sign-in users -Multiple locations for inventory -Scanner integration -Label maker template

Cons:

-It can be a little hard to get lost in the advanced setting if you're not using many features. -The inability to turn certain features/fields off -Aesthetics on the user interface -The lack of white papers/webinars that offer live and up to date case studies or example uses -The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

EZO Response

5 years ago

Hi Iliana, Thank you for taking the time to review EZOfficeInventory. - We are in the process of updating our UI/UX which will improve Aesthetics like you said. - We have number of whitepapers/case studies that you can read. You can find them here (https://faq.ezofficeinventory.com/white-papers/) (https://www.ezofficeinventory.com/case-studies) moreover we are also initiating webinars, so we will keep you posted. - I have forwarded your feedback regarding our mobile app and its UI/UX to our product team.

Duane
Business Development Manager in US
Verified LinkedIn User
Events Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Ease of EZOFFICEInventory

5.0 4 years ago

Comments: My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way.

Pros:

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

Cons:

As soon as I have an answer I will update. We are very pleased with the software.

EZO Response

4 years ago

Hi Duane, hope you are having a good day! Thank you for giving us the positive energy. If you ever feel like discussing anything related to the system and your workflow feel free to reach out to us. We will be happy to help.

Fernando
Administrative in Spain
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

EZOfficeInventory keeps my office organized and makes equipment tracking a breeze!

4.0 2 months ago New

Pros:

The software is user-friendly and has powerful reporting and tracking features.

Cons:

The app interface could be more visually appealing, and the mobile app has occasional glitches.

Whitney
Occupational Therapist in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Learning how to use the Ezo system

1.0 4 weeks ago New

Comments: Learning curve on how to complete task requires increased time to search for items.

Pros:

Streamlines all inventory allowing for improved awareness of items.

Cons:

To find an item you have to have specific detail in the search bar. Confusing on ordering from an outside source.

Alwin
Alwin
Purchase Officer in United Arab Emirates
Verified LinkedIn User
Printing, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Review of EZOfficeInventory

5.0 4 months ago

Comments: This software meets our necessities. Our company is fanned out across the UAE and this permits us to follow the proprietors of every resource alongside planning their areas the nation over. Helpful "Receiving" and "Issuing" highlights function admirably for resources that much of the time change hands.

Pros:

Ease to Use and understand Inventory Management is very accurate Asset Management is easily handled User Interface is simple and easy to understand. Traceability is very good.

Cons:

Few Missing Features are there. Challenges in Usage for first time beginner Some Confusion at the initial stage

John
TechOps lead in India
Information Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Why should we use EZ-Inventory and Why not

5.0 11 months ago

Comments: It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ services, afterall it helps us to manage our overall org inventory system.

Pros:

Pros as per me :- 1. Easy to manage all the assets inventory. 2. Option to upload bulk assets inventory from excel sheet, It save hell lot of time. 3. You are many option of pulling out reports and thier custom report pulling feature is option , it has multiple options to cover in your excel sheet which you want to export. 4. User friendly UI

Cons:

There are 2 cons :- 1. There is no option to create a parent state, I don;t know I have to create a parent substate as "decommisioned"but I was not able to do so, Then I have to create a custom substate under "Retired" section. 2. Reports dashboard should is not easy to understand, I took session from the ez team but they also not able to create that such type of report dashboard.

Shannon
IT Manager in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

EZO in IT at SIU

5.0 last year

Comments: We had difficulty maintaining an accurate inventory of IT assets so annual inventory processes were very manual and difficult to find items, especially with the increase of remote workers after COVID. Now everyone can respond to an inventory audit from wherever they are located on their own to acknowledge possession of the assets they have.

Pros:

I like the ability to assign assets to individual users to give them a sense of accountability. They perform their own audit responses and maintain their own location changes making it easier on back office functions. I also like the reporting functions both in the built-in reports as well as the custom reports that cater to the organization's needs.

Cons:

One problem we have had consistently over the years is that we have some 3000+ assets in the system but when we do the annual inventory, we cannot request the audit for our entire list of inventory at one time. We can only request the audit 25 lines at a time so that is time consuming.

Sven
CTO in Croatia
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Very good inventory management software

5.0 5 months ago

Comments: Its easy enough to use. Once you get the logic its pretty much direct. It has a lot or reporting options and customization options which I really like.

Pros:

I like the logic of the things. The way we manage to track the devices with users.

Cons:

We dont have an option for users to request a software license so we can track which user has what subscription

Brian
Emergency Response in US
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Affordable inventory doesn’t cut corners

5.0 8 months ago

Pros:

The software is very easy to use and accessible from many platforms including my iPhone

Cons:

Took a little bit of time to figure out best way to enter the deployment inventory

EZO Response

6 months ago

Brian, Thank you, for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well!

Vicky
Office Manager in US
Construction, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

EZ to get started

4.0 last month New

Comments: Still getting used to it. Fairly new to it. So far so good.

Pros:

That I was able to import all my inventory from excel.

Cons:

It was a little hard to get set up, it just took time to get used too and I wish it had a bardcode scanner.

Trevor
HSEQ Manager in Canada
Environmental Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

EZ Office Daily Functionality

5.0 4 years ago

Comments: In the time that we having being utilizing EZ office, it is a fantastic program that is user friendly and provides the essentials that we require on a daily basis.

Pros:

I love the easy of use for staff member to sign assets, and inventory in and out in quick fashion. The notification of assets and inventory taken with reminders of low stock quantitates. I also love the reservation application, making it functional for divisions that utilize equipment across the board to track and coordinate assets for projects.

Cons:

At this time there seriously is nothing that comes to mind that I dislike.

George
Special Projects Manager in US
Telecommunications, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good for your first inventory system and money!

5.0 4 years ago

Comments: The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning. The phrase: The system is smart and will teach you was used quite often. While the system in somewhat intuitive the initial set up should be done by EZ to show a brand new user its capabilities. Once I got in touch with [SENSITIVE CONTENT HIDDEN], everything improved. My first support person was from Asia, making her available hours very inconvenient and have to wait 24+ hrs for a response. We are still working on getting a few glitches out and customizing how we want to system to work for us.

Pros:

Easiness of use, unlimited users for lower cost than other softwares.

Cons:

Some of the functionalities are limited or have to be built. Not being able to customize based on needs.

Dean
Managing Director in UK
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

It's good to know what we have and where it is !!

5.0 3 years ago

Comments: Although not very cheap we decided to have the full version after using the trial, the cost could be offset by one item not getting lost or several not being abused as they could be

Pros:

We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition

Cons:

Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching

EZO Response

3 years ago

Hi Dean, thank you for your kind review. We are glad to know EZOfficeInventory is working well for you. Regarding the barcode scanning issue, a Solutions Consultant will reach out to you to figure out what is causing that.

Sarah
Stock Manager in UK
Construction, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Over the moon!

5.0 4 years ago

Comments: Execellent - Customer service is brilliant & lots of help online

Pros:

Uploading new assets to EZ is a dream - couple of clicks & you are done I also love the reporting - we can now trend things weve only ever thought about!

Cons:

That there was no historical option .... however I see this has now been deployed so no negatives from me now!!1

EZO Response

4 years ago

Hi, Sarah! We highly appreciate when our clients take out their valuable time to write a review about our product. If there's anything you would like to discuss just drop us an email at [email protected] and we will be happy to assist you.

Paul
System Administrator in Australia
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A brief review of EZOffice

5.0 4 years ago

Comments: We can now more accurately manage and track our inventory, much better than we could with Spiceworks. The support is great, mobile app needs more work but unless you are on-the-road sysadmin, web browser site works perfect.

Pros:

How easy it was to setup off the ground, and the ability to have multiple tenancies under your account (User Listings) so we can manage multiple components of the business in EZOffice, from Hardware to Medical Supplies. The speed at which customer support replies.

Cons:

The mobile app needs more polishing to substitute working from the browser.

Ulises
Media Closet Staff in US
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Amazing Software

5.0 5 years ago

Comments: We are using EZOffice to work as a small media closet within a university. This program allows for everything to be easily tracked, and in-turn it helps our business model. We keep marks on prices and item descriptions to make logging more functional. It's great that this online resource is available for purchase, to help businesses big and small get situated and started.

Pros:

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

Cons:

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

EZO Response

5 years ago

Hi Ulises, Thank you for taking out time and writing a review for us. We're glad to hear you had no trouble in using the system and were able to check in your items quickly. Currently, we are in the process of upgrading our UI/UX design. Kindly stay tuned for updates. If there's anything we can do to assist you, feel free to drop us a message at [email protected], and we would love to help you.

Steve
IT Specialist in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Powerful, configurable product that has more features than we need.

4.0 5 years ago

Comments: * We now have an "Asset Tracking Database" that provides listings for Disaster Recovery.
* We can locate assets that have been Checked-out.
* Too involved in keeping an asset database for out 75 PCs.

Pros:

* Data is stored offsite, in EZOfficeInvetory's "cloud" so it is readily available from anywhere which is a real requirement in the case of a disaster at the office. * Create a report for insurance claim after loss. * Tracks asset assignment to sites/individuals via a Checkout/Checkin model. * Handles concurrent users and conflicts. * Custom fields can be created to handle the need to store additional information.

Cons:

* Had to create many Custom Fields for simple PC asset tracking. * Within PC asset input, input template is not configurable to allow Custom Fields to be moved into more useful areas on the screen. * On asset display screen, again, Custom Fields are not movable to provide a more useful display with least important information at the bottom. * Layout of asset display screen is not configurable. * Pricing model is based on number of users configured not the amount of data stored or the databases used. * Not modular enough to accommodate stripped-down version that would allow us to just use Asset Tracking. * All Functionality that we use, except offsite storage, could be provided by one Excel spreadsheet which would far easier to use and would cover all of the PROs listed above.

EZO Response

5 years ago

Hi Steve, Thank you for your feedback. We at EZOfficeInventory try very hard to address the problems for clients coming from various verticals. In doing so, we allow the customers to create their own fields to track. We currently do not allow their positioning. However, this will be looked into and taken to the Product Team for further evaluation.

Harry
Facilities Manager/Construction Manager in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Customizable Software at it's best

5.0 4 years ago

Comments: Integration was a big issue for us. We had separate programs for inventory, work orders and still had to use hard copies in the field. All of that changed for us with EZOfficeInventory. I had a great Sales person and The Gentleman I've been working with as a consultant has been amazing. Overall I could not be happier with the product at this point.

Pros:

I had been looking for CMMS software for about 2 years, but for a small non profit the cost of CMMS Programs were out of reach. I came across EZOfficeInventory and decided to reach out to them. My sales person was polite and knowledgeable He said you know Harry this is interesting because I think you can make this work for you because you can customize this to your own needs. He walked me through a free trial and any needs and questions I had during that period. I told him I had to hold off until I had my board meeting and submitted my budget. I gave him a date to call back, he did and without pressure any he sold me an affordable program. I have been working with one of the solution Consultants to set up and design the program to suit my needs. They have been fantastic and get on issues extremely fast to help me move on and teach me how to get the best out of the program for myself and my team. Thank you EZOfficeInventory for Integrating my inventory, work orders, assets and mobile abilities.

Cons:

When I first signed on to EZOfficeInventory The first trainer I had was for someone more advanced then I was on setting up this kind of system and it caused a great amount of frustration to myself and my team. I reached out to my sales person and he was able to get me hooked up with the perfect trainer who could walk me through the process from a to z in a way I understood. So I have to say the only part I had any issue with was dealt with in an incredibly fast and professional manner.

Eric
Head of Operations in US
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

EZ Office Inventory for Audio Equipment Management

5.0 3 years ago

Pros:

Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.

Cons:

Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do

EZO Response

3 years ago

Hi Eric, Thank you for your feedback. We're glad that EZOffice is working well for you and helping you with your operations. Please feel free to reach out to us at [email protected] in case you need help. Our customer success team would be glad to address your queries.

Kerrie
Samples in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic! Fantastic! Fantastic!

5.0 7 years ago

Comments: I tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed. I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets. Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!

Pros:

User-friendly, security levels, QR labels,

Cons:

The only possible thing I can think of is having comments & attachments for the vendors but the Production Team is already working on that (see you in May :-)

Matthew
I.T. Helpdesk Lead in US
Facilities Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great Inventory System

5.0 8 years ago

Comments: This is a great system. Unfortunately I have nothing to compare EZOfficeInventory as the system we used before was just a spreadsheet. EZOfficeInventory has change the way we manage all our IT equipment and now our Finance department is notified when equipment changes hands and knows exactly where everything is. I do have a few issues with the system but they are minor complains. You can only view 25 items at a time which makes things difficult as we have over 500 items entered into the system, you are really limited to the search function to look for things, although it does work well. When clicking on items in your inventory it opens to that page. I wish it opened in its own window because when you are making changes to that item, you have to click back several times. I also wish there was a way to separate the inventory completely so that certain categories can have their own separate asset number. Our Finance department expressed interest in using this system to inventory our vehicles, but I cant really do that as it would mix with our IT's asset numbers and I'd really like them separate. I've only contacted Customer Support one time but they were quick to respond and resolve my issue. If you are still using a spreadsheet to keep inventory I highly suggest trying out EZOfficeInventory as it is a great system to use.

Pros:

It does what it is advertised to do, I like that there are alerts setup when changes are made, and I can easily pull up reports when needed.

Cons:

I've expressed this in my review.

Eddie
IT Support in US
Entertainment, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

EZ Office Inventory Review

3.0 5 years ago

Comments: I have been using EZ for the past 4yrs and it has done what we have needed it for.

Pros:

The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.

Cons:

I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.

EZO Response

4 years ago

Hey Eddie, Thank you for expressing your view to us. We give our clients the flexibility to add their company name, logo and have their own subdomain. As far as the main Dashboard screen is concerned, make sure you customize and set your own KPIs as per your requirements. Traditionally, our focus has been more on giving our customers a feature rich system but this year, especially with the launch of our new UI, we are focusing more on the aesthetic appeal and customization involved in the system. This includes internationalization, which will give our customers the flexibility they need in terms of renaming fields and an over-all update of our mobile app. We're very eager on collecting feedback on our UI so please do reach out to us at [email protected] and we will be happy to pass it on to our product team for consideration.

Jasmine
Office Manager in UK
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Ideal for tool tracking

5.0 4 years ago

Comments: Overall experience is completely positive. It will have saved us so much money in the long run and we are now a lot more organised and our sub-contractors are showing more care toward the tools they borrow.

Pros:

We were losing money having to pay to replace lost tools & equipment which were being left on sites. EZOfficeInventory now means that we can track everything we hand out to our sub-contactors & employees to use and ensure we get it back. It is completely worth the time and money to input everything on the system. The QR code feature is ideal and saves so much time. When someone needs to check-out an item, they simply open the app on their phone, scan the code and check out. We only currently use a small portion of the website which is available but will definitely be looking into what else we can use EZOfficeInventory for.

Cons:

The only thing which we would change (although it's not exactly an issue at all just slightly time consuming) is when printing the QR codes for each item, we have to click on the link to the QR code, then screenshot the internet page with the QR code on, then paste into a word document, then crop the screenshot to just the QR code, then save the QR code as a .JPG to then insert the image onto our label printing software. If there was an option to save the QR code as an image file straight away that would be amazing however I'm not sure if this is even possible!

EZO Response

4 years ago

Hey, Jasmine. We really appreciate your time and effort in providing us with positive feedback. Yes, our support team actually works in different time zones to make sure our clients are happy from us.

Zander
Senior Data Analyst in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great product and easy to use

4.0 4 years ago

Comments: EZOfficeInventory has been helpful to us because it allows us to easily track the various technology devices that we issue to clinical reasearh study participants for the studies that we conduct. We also use it to track devices being issued to staff members as well. We were having a major issue with participants and staff members forgetting to return devices, or Research Coordinators taking devices to issue to new participants and not tracking them effectively. Now we simply have them check the devices out in EZOfficeInventory and it fixes that issue. In addition, the software makes it easier for us to figure out what we need to purchase.

Pros:

The first thing that I noticed was that the software was incredibly easy to use. I had an hour long training with our IT team and after that I was already up and running and was able to perform the tasks that I needed. In addition, each time I have to use the software for something different than my normal workflow, the ease of use makes it easy for me to figure out how to perform that new task.

Cons:

It would be nice if there was an API. It would make it easier to automate some of the tasks that we have to perform frequently. The functionality options for the interface are sometimes rigid in that they only offer a fixed set of actions. In addition, a fully functional API would help users integrate the software into their internal automated processes more easily. For example, it would be nice if we could make a series of API calls to register new devices or upload a spreadsheet in a specific format that contained the information needed to register devices (or perform some other task) and have the software read from the spreadsheet.

EZO Response

4 years ago

Hello, Zander. We highly appreciate this valuable feedback from your side. We are constantly in the process of improving our system in accordance with clients requirement and we are gathering feedback on APIs to make them more diverse and flexible. However, feel free to visit this page of our Open APIs www.ezofficeinventory.com/developers.

Omar
Omar
Services and consulting in the field of information technology in Egypt
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Inventory tracking that can be customised for a variety of applications

4.0 last year

Pros:

The majority of people do not consider inventory management to be a chore that adds value. Additionally, it isn't done often. Employees are diverted from their primary tasks whenever an office tool is in motion since they must learn how to use this management tool. I seen several of these tools, and they took 15-20 minutes and had a lot of deceptive features. Even if it was my first time, I could have learned how to manage my inventory with this programme in 3 to 5 minutes.

Cons:

The web layout still needs some work to make it more user-friendly.