--- description: Learn more about Epic price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epic Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [Epic](/software/122278/epiccare-emr) # Epic Canonical: https://www.capterra.co.za/software/122278/epiccare-emr Page: 1 / 19\ Next: [Next page](https://www.capterra.co.za/software/122278/epiccare-emr?page=2) > Epic electronic health record software creates comprehensive patient medical records and enables personalized care. > > Verdict: Rated **4.4/5** by 447 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Epic? Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 447 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, United Kingdom, United States ## Features - Appointment Scheduling - Billing & Invoicing - Charting - Claims Management - Claims Scrubbing - Coding Assistance - Compliance Tracking - Customizable Templates - Decision Support Software - EMR/EHR - For Medical Purposes - HIPAA Compliant - Health Monitoring - Insurance Eligibility Verification - OSHA Recordkeeping - Patient Engagement Software - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Remote Treatment Planning - Self Service Portal - Video Conferencing ## Support Options - Email/Help Desk - Chat ## Category - [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software) - [Occupational Health Software](https://www.capterra.co.za/directory/32619/occupational-health/software) - [Medical Billing Software](https://www.capterra.co.za/directory/30026/medical-billing/software) - [Telemedicine Software](https://www.capterra.co.za/directory/30949/telemedicine/software) - [Medical Software](https://www.capterra.co.za/directory/20029/medical-practice-management/software) ## Alternatives 1. [Fusion](https://www.capterra.co.za/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Alleva](https://www.capterra.co.za/software/180899/alleva) — 4.5/5 (282 reviews) 3. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (843 reviews) 4. [ModMed](https://www.capterra.co.za/software/124590/ema) — 4.4/5 (363 reviews) 5. [Tebra](https://www.capterra.co.za/software/129169/tebra) — 3.9/5 (1360 reviews) ## Reviews ### "Great Program" — 4.0/5 > **Lynne** | *15 September 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I love all the functionality. You can use it to get sone much done. Quoting, billing, certificates, leads and so much more > > **Cons**: That I will probably never be able to use all the fuctions and abilities that the program has to offer. > > I love how well rounded the the program is. Once you have the hang of the system its also very user friendly. ----- ### "Best EMR on the market" — 5.0/5 > **Verified Reviewer** | *14 August 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It allows me to address patient concerns, chart and chat with co workers, there is built in support systems, different levels of affordability. You can customize things to your liking. It has built in biling. > > **Cons**: It can be overwhelming with all of the clicks and all of the access points for the same needs. The screen is very busy and there are alot of colors and screen shots. > > I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well streamlined and options are so customizable. It is the best emr I have ever worked with ----- ### "Epic Is An Epic Adventure" — 3.0/5 > **Lisa** | *29 July 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Using an electronic medical record program helped a lot with losing patient charts and other information, along with ease of documentation > > **Cons**: The thing(s) I disliked about Epic was how hard it could be sometimes to find information on your patient, but mostly that the program would "go down" multiple times every week until all (or most) of the kinks were worked out. > > I began using Epic in 2011 when the hospital I worked at first began the transition from paper charts to electronic ones. During the first year, there were many physicians who resigned from the hospital because they weren't willing to give the program time, however most other employees really liked Epic after getting used to it. ----- ### "Epic Makes Life Easier" — 5.0/5 > **Ashlyn** | *28 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate about patients\! > > **Cons**: My company has not had any negative impacts or complaints when using Epic. All features have benefits that help aid in patient care. > > Epic is the best medical documentation system that I have used and makes documentation easier in a sometimes hectic work setting. ----- ### "Fantastic System" — 5.0/5 > **Julia** | *27 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Epic is extremely efficient and easy to use. I am able to navigate it easily when searching for things that I need as far as patient charting goes. > > **Cons**: I do not like how difficult it is to get to patient's information, I understand it is for security reasons, but I wish there was a quicker way to search for a patient and pull up the patient in a faster manner. > > Overall my experience with EPIC is fantastic. The way the patient's chart is organized is extremely efficient. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.co.za/software/122278/epiccare-emr?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/122278/epiccare-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data