BlueJeans Video Communications Reviews

Comments: We've been using BlueJeans for three years or so now and have seen the product improve and found it essential to handling remote work conversations and for bringing in our international team for all-staff meetings. It's difficult to pinpoint the cause when there are issues: lag and sometimes ill-synching with audio/video can have many causes throughout a network throughout the world so I won't put that on BlueJeans. It's a rock solid piece of software.

Pros: Screensharing and the ability to annotate on screen are really good features. The desktop and mobile apps are relatively simple, elegant in design, and don't suffer the feature bloat that many other vid conf systems suffer.

Cons: I honestly hear "Welcome to BlueJeans" so many times a day that I just find myself wearying of the voice. :-)

Comments: It is easy to host and join meetings with employees in other offices or that work remotely. It's also easy for me to join meetings when I am working remotely. This is super beneficial that just because I am out of the office I don't have to miss an important meeting.

Pros: Easy to use, always reliable, clear sound and pictures! I love that this integrates with Google Calendar and we can add a Blue Jeans link to a meeting invite when creating it. The technology of this software is super impressive. We hold meetings all the time with several offices and people around the world at the exact same time and there is little to no delay in their responses. It is also very convenient to be able to copy and paste the link to another employee to click on and join within a matter of seconds without any hassle of them having to log into an account, etc.

Cons: There is not anything that I don't like about this software. I only have a suggestion. It would be great if a large message could pop up on the screen or a voice could remind those that are remoting in to mute their phones or mics when they first enter the meeting. There have been several occasions where the meeting is already in full swing and someone joins later and we can hear them driving, eating, texting, etc and have to request they mute themselves. Their microphones need to be muted the moment they join the meeting so there isn't any interruption.

Comments: Great experience and easy implementation. It is fairly priced and has packages that fit any sized business. I would highly suggest for companies that have offices across long distances.

Pros: We have 21 warehouses across the company with 150 full-time salaried employees we need to stay connected to. I knew this would help with collaboration but what I didn't foresee was the since of connectivity it creates amongst teams that do no work in close proximity together. All in all, it was one of the best decisions we have made bringing on this technology.

Cons: The equipment needed for in-office video conferencing isn't cheap, but it is of great quality. We have had ours for over a year now and have had no issue. However, you don't have to have the equipment, just a computer or cell phone to get the benefits the system provides.

Comments: Great product, but remember you’re not allowed to upload and show your own DVDs and videos – you have to rely on YouTube for that. Don’t forget to use the Outlook plug-in and calendar integration. For this, you may need to consult your IT team.

Pros: I like that BlueJeans has a Wi-Fi screen bar for me to check on the reliability of my Internet connection at any moment. Plus the feature where you can share the screen and choose which window/screen area exactly you want to show others. This has a nice side-effect for tutoring or training people – you can show others a document or presentation while privately going through other staff on your device. A perfect product for real-time video- and audio-conferences. Great for face-to-face remote communication, tutoring, training or teaching. I’d say it’s a quite solid tool for webinars as well. Love the AV quality – even when the connection is not so stable.

Cons: Just one very minor nitpick: I would prefer a pop-up message or something like that for people who want to connect that says they should mute their microphones and cell phones. From my own experience, it’s really annoying when people join a conference and everybody else has to listen to sounds around them (or in their phones). So I think it would be better to just mute them automatically, so others don’t have to remind them.

Comments: My overall experience is too good. I usually conduct offshore interviews using bluejeans platform. The only thing i have to share weith the candidate is the auto generated link in email. :)

Pros: Our company is using BlueJeans Primarily for meetings with our offshore vendors. We use it for demonstration purposes where we have to present a demo or our vendor has to showcase their product. We have a small mid-size company with few collogues at remote areas from all function, IT, HR etc. We prefer using Bluejeans instead of other phone apps.

Cons: One small issue I would like to highlight is the audio feedback from speakers back to microphone. I think bluejeans does not handle voice of presenter heard back to him from remote microphone which causes issues and we manually have to keep the mic and speaker piece at distance.

Comments: My favourite app for video communication. I do recommend people to use BlueJeans app. Their customer support goes above and beyond to get the issues resolved at the earliest.

Pros: Very good quality audio and video, good set of feature support and easy to use. Multiple browsers and platforms are supported. Their recent Mac app is great with added features.
The new solution for conference rooms is extremely quick to setup and has cool features. Their events product is great as well.

Cons: At times the initial setup on browsers can be tricky. But once set up there will be hardly any time where comes usage issues. At times there will be audio issues: choppy, unable to unmute etc. Compared to a few other products, price is a bit expensive. But given the quality it is acceptable.

Comments: We had audio issue with our previous platform which has eradicated with Blue Jeans in place. Our communication is more smooth and better

Pros: We switched to Blue Jeans and we find it a lot a better. Audio quality through my laptop has been amazing which always had been an issue with other platform. The best feature is we do not need a host to continue a meeting, even if the host left the rest can continue. We are liking this a lot and having more better internal/external communications.

Cons: Nothing so far, as a improvement few better training scheduled when implemented will make user be more independent.

Comments: Overall, BlueJeans Video Communications made it easy for us to host and join a large-scale internal office meeting or client presentations. We haven't had any major issues in terms of connecting to the conference call.

Pros: BlueJeans Video Communications is the best so far in terms of hosting a large-scale video conferencing because it doesn't matter if the attendees to such video conference is as few as 3 or as many as 50+ since the overall quality is just the same. We shifted from FreeConferencePro and UberConference to BlueJeans Video Communications, because we had multiple mishaps before, and worst it happened during a client call. With BlueJeans Video Communications, we didn't experience any connectivity and disconnection issues. It is easy to use as well because you can connect to the conference via mobile or home phone, via the web link even without downloading the desktop version or the desktop version if you are the host of the conference.

Cons: What I least like about the software is that if you are the host, you are obliged to download the desktop version of BlueJeans Video Communications so that you can be assured that the full functionality will be working smoothly. I hope they make it possible as well that the web version will have no issues in screen sharing or file sharing.

Comments: Overall, all our meeting problem are gone, we have entered the world of BlueJeans, which keeps us connected to our clients all the time.

Pros: BlueJeans is a widely used meeting solution and our company adapted it a year ago. It is easy to configure and integrate. It's audio and video quality is splendid and we're happy that we opted this solution. What i like the most about this solution is its integration with Office 365 and the ability to share videos remotely without any interruption.
Also, it is easy for all our resources to join the meeting, we send them a link and by clicking the link and following the simple instruction they can join the meeting.

Cons: We have observed that video calls put a lot of load on the laptops and cause other applications to lag and respond slower than usual. We'd prefer it to be lighter and machine friendly.

Comments: BlueJeans is a quick and easy way to communicate with remote teams. So much communication can be missed on a phone call and definitely through emails. Video conferencing helps you capture the nuance of the conversation that you may miss otherwise and connect you to the people you are working with.

Pros: BlueJeans is fairly easy to get up and running. My favorite feature is that you do not need a moderate to join before the meeting starts as long as two or more participants join. You can join either by browser or app, on your laptop, a room system such as Polycom, or by smartphone.

Cons: Like all video conferencing, the technology is getting better, but there can be lots of awkward bumps in the conversation due to people talking over one another, echoes, choppy audio and frozen video. This may not be the fault of BlueJeans per se, but it important to use the tool with best practices in mind.

Comments: I do like blue jeans just because of two thing customer support and secondly excellent quality

Pros: I was using zoom on daily basis for giving product demo to customer but when I started using blue jeans it was whole together different experience best part is that they have excellent video and audio quality

Cons: there installation process i havent understand till date , first they tell to install app then when you click meeting link it says if app does not launch click here and yes app never launches on its own

Pros: I like the audio and video quality offered by Bluejeans and also the integrations it supports with other business apps I use like Outlook and Slack. You can have your permanent room to schedule meetings and invite people or can create separate meetings. Also, being a cloud solution, it offers the flexibility to be accessed via browser as well which makes it easy to schedule meetings with clients as well as they don't need to install any client on their devices.

Cons: The meeting can't be started unless the organizer joins. At times this becomes a constraint and wastes a lot of time of many people in case organizer gets late due to some reason. Also, if my headphones are already connected, a lot of times I have to unplug and plug them again to make them work with Blue Jeans.

Pros: That I can share my screen and it makes giving presentations easier.

Cons: The call quality through your computer isn’t always the best and sometimes drops the call.

Pros: I use BlueJeans to setup meetings with our offshore development team . It has eased the communication gap which naturally exists because of distance between full time developers and the offshore team. Thanks to Bluejeans I am able to collaborate with the offshore team , engage with them on client projects and maintain a cordial relationship with each and every one of them ; which is a necessity for all teams in an organization.

Cons: Bluejeans consumes a lot more bandwidth than usual.Although there is little complaint about this because it has been so efficient in terms of the quality of video and audio calls.

Comments: Convenient to use video conferencing software.

Pros: The google calendar integration makes it simple to add video conferencing to meetings. I like the schedule from within BlueJeans itself, as that is a great way to dial in to meetings back to back. The quality of the video has gotten better in recent times. It's also nice that you have a personal meeting ID which can be used for adhoc meetings.

Cons: The UI can feel a bit clumsy at times when dealing with multiple participants and screen sharing and the google calendar integration is a bit of a weird experience when trying to add a video link to meetings you are not the admin of.

Comments: I have never had an issue during an of these meetings with BlueJeans and typically find that participants access the system with ease. Overall, if price is not an issue, I would recommend BlueJeans to businesses who video conference on a semi-regular to regular basis.

Pros: BlueJeans, overall, has an incredibly professional looking interface. This includes e-mails sent to participants, as well as what participants see when they join. BlueJeans sound, in my experience, has always been extremely clear. Another major pro is that it is fairly easy to setup, and to use on the go (although I found Zoom easier to use on cell phones). Monitoring meetings is also incredibly easy, with admin being able to monitor meetings from their own computer, even if they’re not part of the meeting itself.

Cons: BlueJeans is rather expensive. In addition, the video is sometimes not as clear as Zoom. This could be due to participant connectivity, not BlueJeans, but I think it’s worth noting to potential consumers.

Pros: I've been using Bluejeans for over two years now. I find the software generally high quality and runs in environments other videoconferencing solutions breakdown in. I love the Google calendar integration, handoff between IP and regular telephone for audio, as well as the web and mobile interfaces. Blue jeans works well with our videoconferencing hardware inside the office. Totally seamless experience.

Cons: Really I just have one major issue and I'm not sure if it's a configuration issue or an actual bug. Blue jeans meetings inside of my Google calendar don't show up on the mobile (iPhone) application.

Comments: Overall Bluejeans is a good alternatives to the other popular Video Conference brands. Price is decent and the Sales are extremely helpful to assist setup

Pros: Overall, I find Bluejeans has a very clear audio compare with other solution like WebEx. However, I do not think the video quality is very good, although it is decent. I also like the fact that it can integrate with our current Cisco meeting room setup without issue Also, the mobile app is extremely light weight and easy for our client to dial in without issue. Reasonable cost and it also has different price plan for different business size

Cons: The host of the meeting will always have to start from a full size Desktop version which I find a bit trouble. Also, a big problem is that Bluejeans is not a well known name in this business and hence not all callers has it installed on their phone/computer and that is a bit an issue (unlike popular choices like WebEx)

Comments: Overall it's one of the top telecommunication product in the market. Easy to use and audio/video quality are both good

Pros: - It's very easy to use. installation and setup is simple
- Mobile app is light weight compare with other products and quality is good
- It can incorporate easily on current Cisco Meeting system. Firm with exciting system can choose to start using this software gradually without issue
- Support seems to be best. Also willing to help and responded quick. It does help a lot when we start rolling out the product to our business

Cons: - Although overall is good, it does require downloading the app or plugin on Desktop. It can be an issues especially when trying to invite people from other firms that currently not using Bluejeans. It's not a big download but it is inconvenience.

Comments: I would recommend BlueJeans over Skype, GoTo Meeting and Google Hangouts. It's working well for most of our users, and we have over 800 people in the company. It's something we use globally as well.

Pros: My company uses BlueJeans for all of our video meetings. We switched from Google Hangouts a couple years back. It's easy to connect to via the app or otherwise. I can get into the meeting very quickly, and it's easy to screenshare on as well.

Cons: Occasionally there are connectivity issues, but they typically seem isolated to one particular office and not an issue with the BlueJeans software as a whole.

Pros: - Plug-in with Chrome allows easy integration to Google Calendar
- Simple URL to give others access to your meeting
- Ability to remotely control other participants' desktops through the application
- Moderator can mute or remove any participant
- Each meeting can have a unique dial-in to prevent cross-over

Cons: - Their low-bandwith mode can result in calls getting dropped
- The application on Mac will often freeze and need to be restarted between calls
- Some users have a difficult time when first needing to use the application

Comments: Overall I honestly love Blue Jeans, it has helped us keep continue with important projects that need constant checkpoints that would have not been posible due to geographics.

Pros: No matter the location or time I can join a conference call and not miss important meetings if I am not at work. Working in different sites makes it hard to get together for a meeting but with BlueJeans that is no longer an issue.

Cons: For some strange reason I always get feedback and audio issues when I am the one speaking. I assume its not BlueJeans but maybe my tone of voice.

Comments: Overall, our experience is been great, it provides excellent call quality with economical package plans.

Pros: BlueJeans has been our department's meeting solution for more than a year and its capabilities to connect with other devices is amazing. It has superb video and audio call quality and the best part is that service is always up and running, there are very few disconnections. The feature i fancy the most is that 150+ people can join a call, so we can add our entire department as well as remote teams in a meeting.

Cons: BlueJeans itself works great but support staff is not very helpful if we come across a problem support staff takes a long time to respond to our queries.

Comments: Overall experience has been really good as this tool has made all our meetings quite interactive with a feel as if the other person is sitting next to us.

Pros: I have been using the bluejeans for over one & half years now & find this product as an awesome tool for audio/video meetings. This is a superb because of the following reasons:
a. We can connect with other with both audio & video modes
b. The discussion can be recorded as well, which can be saved for future use
c. To add more participants the meeting link can be directly send from this application

Cons: With the latest look, this application has slightly become difficult to navigate.

Pros: Effective, I prefer Skype Business but my company uses this. The screenshare feature is nice and the admin controls are great. Works well most days. I like the mobile app a lot. Clear video and the recording feature comes in handy too.

Cons: International clients have a really hard time connecting sometimes. They tend to have problems with connectivity and audio quality. Also big con is that whenever I use the ScreenShare feature it slows my computer way down.