--- description: Learn more about Hootsuite price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hootsuite Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Hootsuite](/software/121701/hootsuite) # Hootsuite Canonical: https://www.capterra.co.za/software/121701/hootsuite Page: 1 / 153\ Next: [Next page](https://www.capterra.co.za/software/121701/hootsuite?page=2) > Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media. > > Verdict: Rated **4.4/5** by 3800 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hootsuite? Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 3800 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hootsuite Media - **Location**: Vancouver, Canada - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$249,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Standard @ $99 per user/month - 10 social accounts Advanced @ $249 per user/month - unlimited social accounts Enterprise - Contact us for unlimited users \& fully customized plan \*Prices displayed in USD, based on annual billing, but do not include applicable taxes. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audience Targeting - Campaign Analytics - Campaign Tracking - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Competitive Analysis - Content Management - Conversion Tracking - Customer Engagement - Customer Experience Management - Customer History - Customer Segmentation - Customizable Reports - Dashboard - Data Import/Export - Data Visualization - Employee Engagement Software - Engagement Tracking - Feedback Management - KPI Monitoring - Keyword Tracking - Lead Engagement - Live Chat - Marketing Automation - Mobile Access - Monitoring - Multi-Account Management - Multi-Channel Campaigns - Multi-Channel Communication - Multi-Channel Data Collection - Performance Metrics - Reporting/Analytics - Response Management - Search/Filter - Sentiment Analysis - Social Media Monitoring - Survey/Poll Management - Surveys & Feedback - Tagging - Task Management - Third-Party Integrations - Website Analytics - Workflow Management ... and 27 more features ## Integrations (117 total) - 123FormBuilder - Adobe Analytics - Adobe Commerce - Adobe Creative Cloud - Adobe Experience Manager - Airtable - Aprimo Digital Asset Management - Asana - Audiense - Basecamp - Blogger - Box - BrandFort - BrandMaxima - Brandfolder ... and 102 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software) - [Social Media Marketing Tools](https://www.capterra.co.za/directory/30781/social-media-marketing/software) - [Social Media Management Tools](https://www.capterra.co.za/directory/30939/social-media-management/software) - [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software) - [Social Selling Software](https://www.capterra.co.za/directory/31597/social-selling/software) ## Alternatives 1. [Publer](https://www.capterra.co.za/software/177145/publer) — 4.8/5 (958 reviews) 2. [Instagram](https://www.capterra.co.za/software/210721/instagram) — 4.7/5 (5200 reviews) 3. [Zoho Social](https://www.capterra.co.za/software/159351/zoho-social) — 4.7/5 (3454 reviews) 4. [Sprout Social](https://www.capterra.co.za/software/121447/sprout-social) — 4.4/5 (608 reviews) 5. [Oktopost](https://www.capterra.co.za/software/131277/oktopost) — 4.5/5 (110 reviews) ## Reviews ### "Overall good program." — 3.0/5 > **Aaron** | *21 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The ability to post to multiple sites was very helpful. The ease of updating the wording of the post to each is also a nice process. I also liked being able to schedule posts. > > **Cons**: I often found that post would not go out and I would not get any notice that it did not go out and therefore missed it. I also found that it would disconnect from a platform often. > > I was overall happy with the program however, the issues that I had caused me to step away from the service. ----- ### "Easy Scheduling" — 5.0/5 > **Verified Reviewer** | *17 December 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: I love the ease of scheduling my posts in advance. Im able to draft out my content for months which allows me to be productive in other areas in my profession. The interface is also more approachable than other software i've used in the past. > > **Cons**: The analytics aren't as accurate. I'm usually having to go directly on the platform I use to pull data so my numbers are correct. > > Aside from inaccurate data, this is a great tool to schedule my posts and I enjoy all the tips and tricks they give you to make sure your content is successful. ----- ### "Social management tool that works great." — 4.0/5 > **Tim** | *17 July 2026* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: Hootsuite has been awesome for posting in many places at once without having to log out and in for each one. The analytics are very useful in determining engagement figures and the ability to handle the content directly is a major advantage. Good for a little group like us where time is limited and we want to be consistent online. The process of setting up their account seemed simple, even if I wasn't in marketing. > > **Cons**: The cost is too high for a small business relative to other options. Also I want something a bit easier to customize content per platform without having to constantly rework it. Support appears responsive, but slow with issue resolution. Video editing capabilities are quite limited and this can be frustrating as we do a lot of visual storytelling. > > In our role as marketers amongst a variety of other hats, Hootsuite is a practical tool for maintaining organization and consistency of our content. The lack of customization options and cost are disadvantages, but it's allowed us to stay present without us getting super-complicated. The analytics in particular provide insights that would not be gained without having a service like this, so it's worth using for the time being. ----- ### "Bad ethics and mediocre software" — 1.0/5 > **Zaid** | *09 February 2026* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: That it was a Canadian company with an OK service. Although not always reliable, it did the job most of the time, but there are better alternatives. > > **Cons**: Overpriced for the value and experience it offers. Not always reliable. Prioritizing profits over ethics with their decision to enter and uphold contract with ICE. When asked to explain their decision they gave a pre-scripted robotic PR response despite being their client for nearly 10 years. ----- ### "Comfortable operation, at a very affordable price." — 5.0/5 > **Jill** | *28 June 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Planning content for different channels is straightforward and works perfectly. The sharing function is especially helpful when collaborating with colleagues. I switched to Hootsuite from another tool due to a job change and found my way around immediately. > > **Cons**: From a marketing perspective, it could be a bit more colourful. For someone who has never worked with these kind of tools before, it might be too complex and confusing. > > I plan all my social media posts with Hootsuite and can easily rearrange them in the calendar using drag and drop. I can also save important dates in advance so they don't get lost and then write the posts later. I also really like the ticketing system and the resulting team collaboration. ----- Page: 1 / 153\ Next: [Next page](https://www.capterra.co.za/software/121701/hootsuite?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/121701/hootsuite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data