--- description: Learn more about Hootsuite price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hootsuite Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Virtual Assistant Tools](/directory/33535/virtual-assistant/software) > [Hootsuite](/software/121701/hootsuite) # Hootsuite Canonical: https://www.capterra.co.za/software/121701/hootsuite Page: 1 / 153\ Next: [Next page](https://www.capterra.co.za/software/121701/hootsuite?page=2) > Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media. > > Verdict: Rated **4.4/5** by 3803 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hootsuite? Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 3803 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hootsuite Media - **Location**: Vancouver, Canada - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$399,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Standard @ $99 per user/month - 10 social accounts Professional @ $199 per user/month - unlimited social accounts Advanced @ $399 per user/month - streamline approvals and co-work across teams Enterprise - Contact us for unlimited users \& fully customized plan \*Prices displayed in USD, based on annual billing, but do not include applicable taxes. Trial accounts have daily posting limits (10-20 posts per organization, depending on plan). Bulk scheduling is not available during trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Campaign Tracking - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Competitive Analysis - Content Management - Conversion Tracking - Customer Experience Management - Customer History - Customizable Reports - Dashboard - Data Visualization - Employee Engagement Software - Engagement Tracking - Feedback Management - KPI Monitoring - Keyword Tracking - Lead Engagement - Live Chat - Mobile Access - Monitoring - Multi-Account Management - Multi-Channel Campaigns - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Social Integration - Multi-Language - Performance Metrics - Publish Scheduling - Real-Time Analytics - Real-Time Chat - Reporting/Analytics - Response Management - Search/Filter - Sentiment Analysis - Social Media Monitoring - Survey/Poll Management - Surveys & Feedback - Tagging - Task Management - Text Analysis - Visual Analytics - Web Traffic Reporting - Website Analytics - Workflow Management ... and 27 more features ## Integrations (113 total) - 123FormBuilder - Adobe Analytics - Adobe Commerce - Adobe Creative Cloud - Adobe Experience Manager - Airtable - Aprimo Digital Asset Management - Asana - Audiense Discover - Basecamp - Blogger - Box - BrandFort - BrandMaxima - Brandfolder ... and 98 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Virtual Assistant Tools](https://www.capterra.co.za/directory/33535/virtual-assistant/software) ## Related Categories - [Virtual Assistant Tools](https://www.capterra.co.za/directory/33535/virtual-assistant/software) - [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software) - [Social Media Marketing Tools](https://www.capterra.co.za/directory/30781/social-media-marketing/software) - [Social Media Management Tools](https://www.capterra.co.za/directory/30939/social-media-management/software) - [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software) ## Alternatives 1. [Vista Social](https://www.capterra.co.za/software/1021619/vista-social) — 4.9/5 (953 reviews) 2. [Publer](https://www.capterra.co.za/software/177145/publer) — 4.8/5 (975 reviews) 3. [Instagram](https://www.capterra.co.za/software/210721/instagram) — 4.7/5 (5222 reviews) 4. [Zoho Social](https://www.capterra.co.za/software/159351/zoho-social) — 4.7/5 (3474 reviews) 5. [Oktopost](https://www.capterra.co.za/software/131277/oktopost) — 4.5/5 (110 reviews) ## Reviews ### "Overall good program." — 3.0/5 > **Aaron** | *21 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The ability to post to multiple sites was very helpful. The ease of updating the wording of the post to each is also a nice process. I also liked being able to schedule posts. > > **Cons**: I often found that post would not go out and I would not get any notice that it did not go out and therefore missed it. I also found that it would disconnect from a platform often. > > I was overall happy with the program however, the issues that I had caused me to step away from the service. ----- ### "Easy Scheduling" — 5.0/5 > **Verified Reviewer** | *17 December 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: I love the ease of scheduling my posts in advance. Im able to draft out my content for months which allows me to be productive in other areas in my profession. The interface is also more approachable than other software i've used in the past. > > **Cons**: The analytics aren't as accurate. I'm usually having to go directly on the platform I use to pull data so my numbers are correct. > > Aside from inaccurate data, this is a great tool to schedule my posts and I enjoy all the tips and tricks they give you to make sure your content is successful. ----- ### "We’re saving about three hours a week on posting thanks." — 5.0/5 > **Pritam** | *04 September 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Before Hootsuite, we were manually logging into four different platforms every single morning just to get content up. It was a total chore. Now, I just upload everything Sunday night, schedule the whole week in one sitting, and finally have time to actually respond to comments. The calendar view makes it dead simple to spot gaps or avoid doubling up on the same posts across channels. > > **Cons**: The analytics export sometimes feels like it's built for enterprise teams with dedicated analysts. I really just need basic reach and engagement numbers in a format I can drop straight into our monthly board deck, I'm tired of having to reformat every single cell in Excel. > > For a small team that can't afford to spend half the day switching between tabs, this has been worth every dollar. I'm not drowning in posting logistics anymore, and our consistency across platforms has never been better. If you're still doing social manually, you're burning hours you don't need to. ----- ### "Bad ethics and mediocre software" — 1.0/5 > **Zaid** | *09 February 2026* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: That it was a Canadian company with an OK service. Although not always reliable, it did the job most of the time, but there are better alternatives. > > **Cons**: Overpriced for the value and experience it offers. Not always reliable. Prioritizing profits over ethics with their decision to enter and uphold contract with ICE. When asked to explain their decision they gave a pre-scripted robotic PR response despite being their client for nearly 10 years. ----- ### "Social management tool that works great." — 4.0/5 > **Tim** | *17 July 2026* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: Hootsuite has been awesome for posting in many places at once without having to log out and in for each one. The analytics are very useful in determining engagement figures and the ability to handle the content directly is a major advantage. Good for a little group like us where time is limited and we want to be consistent online. The process of setting up their account seemed simple, even if I wasn't in marketing. > > **Cons**: The cost is too high for a small business relative to other options. Also I want something a bit easier to customize content per platform without having to constantly rework it. Support appears responsive, but slow with issue resolution. Video editing capabilities are quite limited and this can be frustrating as we do a lot of visual storytelling. > > In our role as marketers amongst a variety of other hats, Hootsuite is a practical tool for maintaining organization and consistency of our content. The lack of customization options and cost are disadvantages, but it's allowed us to stay present without us getting super-complicated. The analytics in particular provide insights that would not be gained without having a service like this, so it's worth using for the time being. ----- Page: 1 / 153\ Next: [Next page](https://www.capterra.co.za/software/121701/hootsuite?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/121701/hootsuite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data