---
description: Learn more about Real-Time Labor Guide price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Real-Time Labor Guide Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Car Repair Software](/directory/20006/auto-repair/software) > [Real-Time Labor Guide](/software/118918/real-time-labor-guide)

# Real-Time Labor Guide

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> Cloud-based software that helps automotive repair businesses manage their operations. Labor times, Estimates, Invoices, Reports, etc.
> 
> Verdict: Rated **4.3/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Real-Time Labor Guide?

Auto repair solution designed for small to large businesses that offers packaging jobs, miscellaneous charges, unlimited tickets, cost estimates, multiple labor rates, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 80 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dowell Systems
- **Founded**: 1989

## Commercial Context

- **Starting Price**: US$17,50
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Each service level offers a 21-day free trial. &#10;&#10;Real-Time Labor Guide is available for $17.50/month per user.&#10;&#10;Real-Time Pro is available for $35.00/month for the first user, $17.50/month for additional users.&#10;&#10;ShopDriver Elite is available for $100/month and includes 2 users\! Additional users are $17.50/month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Puerto Rico, US Virgin Islands, United States

## Features

- CRM
- Estimating
- Labor Rates
- Point of Sale (POS)
- Reporting & Statistics
- Service History

## Integrations (6 total)

- 360 Payments
- Gmail
- Microsoft Outlook
- QuickBooks Online
- Yahoo Mail
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Car Repair Software](https://www.capterra.co.za/directory/20006/auto-repair/software)

## Alternatives

1. [ARI](https://www.capterra.co.za/software/201737/ari) — 4.6/5 (600 reviews)
2. [AutoLeap](https://www.capterra.co.za/software/216500/autoleap) — 4.8/5 (742 reviews)
3. [AutoRepair Cloud](https://www.capterra.co.za/software/147213/autorepair-cloud) — 4.9/5 (163 reviews)
4. [NAPA TRACS](https://www.capterra.co.za/software/61551/napa-tracs) — 4.2/5 (258 reviews)
5. [Shopmonkey](https://www.capterra.co.za/software/169022/shopmonkey) — 4.6/5 (263 reviews)

## Reviews

### "Useful Tool with Some Rough Edges" — 4.0/5

> **Sayyed** | *15 December 2025* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Real-Time Labour Guide does a great job with Invoice Management and Appointment Scheduling, and the Security gives confidence when handling sensitive data. Mobile Access is handy on the go.
> 
> **Cons**: There’s a noticeable Learning Curve, and I ran into a few Bugs and Issues that slowed things down. Customer Support is helpful, but responses can sometimes take longer than expected.
> 
> Overall, it’s a solid and practical system once you’re set up, especially for managing schedules and invoices. With fewer bugs and a smoother learning process, it could be excellent.

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### "Labor guide with invoicing not bad" — 3.0/5

> **Christopher** | *07 December 2025* | Automotive | Recommendation rating: 5.0/10
> 
> **Pros**: Someone offered me the opportunity to take my Shop to the next level from paper invoices and calculator to something that did most of the work for me. It’s really inexpensive. I would say it’s cheap and it works for a start up shop which is what I used it for. Only a few months so I could get off the ground.
> 
> **Cons**: Invoices are tough to find once finalized for warranty. They are there you just have to do an irregular search.
> 
> I was happy for the first month. I needed something that had more integration and more functionality. Even though those things cost more money with another company, that’s where I went.

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### "Making Us Competitive in Real Time" — 5.0/5

> **Brenda** | *28 March 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Being competitive with labor rates and not under-charging for services.
> 
> **Cons**: Sometimes it was hard to get the market we are in just right compared to places less urban than us.
> 
> Updated guides to keep us competitive in a large market without shorting ourselves.

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### "I USE THIS EVERYDAY." — 5.0/5

> **Sandy** | *26 May 2020* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: I really like how you can run reports, for labor, or techs, you can get a varierty of reports.
> 
> **Cons**: The thing I noticed if you get called away from the invoice program it will just log you out, and it does not always saved it.
> 
> Overall I love the program, I have used it for many many years now.

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### "Real time labor a must have for auto repair shops\!" — 5.0/5

> **Joe** | *08 June 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: I started my shop in 2013. I found it very easy to use also cost effective.
> 
> **Cons**: There were a few glitches along the way when I first started using it but real time iron those out I really have nothing negative to say about real time and their  product.
> 
> When I first open my shop in 2013 I did not really know what I was going to do about and invoicing system. It was Motors Chiltons etc, but being a sole proprietor it was too much of a monthly fee for me to sign up for. I was about to open my shop a week later and I really didn’t know what I was going to do then I stumbled upon real time labor it was a godsend\! Everybody has been so helpful at real time it’s easy to set up I highly recommend it for any shop owner. Thank you so much real time labor it would’ve been very difficult to start this business without you\! I’m coming up on my seventh year in business August and I am still using real time labor to this day\!

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## Links

- [View on Capterra](https://www.capterra.co.za/software/118918/real-time-labor-guide)

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| de-AT | <https://www.capterra.at/software/118918/real-time-labor-guide> |
| de-CH | <https://www.capterra.ch/software/118918/real-time-labor-guide> |
| en | <https://www.capterra.com/p/118918/Real-Time-Labor-Guide/> |
| en-AE | <https://www.capterra.ae/software/118918/real-time-labor-guide> |
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