--- description: Learn more about Simpro price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simpro Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Simpro](/software/10529/simpro-enterprise) # Simpro Canonical: https://www.capterra.co.za/software/10529/simpro-enterprise Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/10529/simpro-enterprise?page=2) > Simpro is the leading AI-first operating platform for the trades, built to eliminate complexity, unlock clarity, and double business pr > > Verdict: Rated **4.0/5** by 145 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Simpro? Simpro is used by electrical contractors, plumbers, HVAC technicians, security companies, fire protection specialists, and trades professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 145 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Simpro Software - **Location**: Brisbane, Australia - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English - **Available Countries**: Australia, Canada, Ireland, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - Asset Tracking - Availability Management - Billing & Invoicing - Booking Management - Business Process Automation - Calendar Management - Calendar Sync - Contractor Database - Cost Database - Cost Estimating - Document Management - Document Storage - Drag & Drop - Electronic Payments - Electronic Signature - Equipment Management - Estimating - Facility Asset Management - Financial Management - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - Forms Management - Integrated Business Operations - Inventory Management - Invoice Processing - Job Management - Maintenance Management - Maintenance Scheduling - Mobile Access - Mobile Payments - Online Booking - Online Time Clock - Payment Processing - Preventive Maintenance - Process Modeling & Designing - Progress Reports - Project Management - Project Planning/Scheduling - Proposal Generation - Quotes/Estimates - Real-time Scheduling - Reminders - Repair Tracking - Reporting/Project Tracking - Scheduling - Service History - Takeoff - Time Tracking - Work Order Management - Workflow Configuration ... and 82 more features ## Integrations (47 total) - Asana - Certifi - ClockShark - Dropbox Dash for Business - Encircle - EzzyBills - FlatRateNOW - Gmail - Google Calendar - Google Drive - Groundplan - HubSpot CRM - Integration Fox - Lentune - Link4 ... and 32 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.co.za/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.co.za/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.co.za/directory/30673/plumbing/software) - [Contractor Software](https://www.capterra.co.za/directory/30853/contractor-management/software) ## Alternatives 1. 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[QuickBooks Online Advanced](https://www.capterra.co.za/software/189398/quickbooks-online) — 4.4/5 (1038 reviews) ## Reviews ### "Simpro not for me" — 3.0/5 > **Renico** | *12 February 2025* | Construction | Recommendation rating: 2.0/10 > > **Pros**: You could schedule your different teams and track their time > > **Cons**: There is just to much going on and did not suite our business, they are to expensive > > The program was not as user friendly and we struggled to get stuff done ----- ### "A good tool for bigger companies, with an IT dept and training schedule" — 4.0/5 > **Krystle** | *06 November 2024* | Construction | Recommendation rating: 8.0/10 > > **Pros**: It has a user friendly interface, which makes it quick to pickup. It is also great for documents, communication with the team and can use it in the field via their smartphone app. > > **Cons**: It can be pricer the smaller businesses, and there are potential add ons that you really need. > > Once you get the hang of it, it's very useful. There can be some setbacks like price, starting up, scaling and frequent software updates ----- ### "AVOID at all costs\!\!" — 1.0/5 > **Braden** | *25 March 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Their sales pitch. They came to me to do the set up. They are great marketers of their own branding... > > **Cons**: Almost every aspect. The software is really only suitable for large, multisite businesses who have the budget to spend on the software and the staff to manage it. > > AVOID at all costs\!\! This company is only after your money. The sales person had an amazing pitch and sold me on convenience and process driven application which was meant to reduce the admin staff I require, instead, I had to employ an additional staff member to work Simpro properly. First - they charged a discounted rate of approx $6000NZD for set up (our replacement software Tradify had NIL set up cost). The set up was incomplete and incompatible, it was meant to reconcile with Xero however it completely missed supplier invoices, or at best sent them across incorrectly. Invoicing was a nightmare, and could take several hours to produce a single invoice. Because they couldn't get their supplier invoice system to work properly, we were told that the only solution was for the supplier to change their invoices to suit Simpro\! This defies belief, the supplier is an international company LOL. When the new staff member was employed, they wanted $750NZD for 3hours of training\!\! Then, for every "user" it costs $200NZD per month, and if that "user" needs the mobile app, another $50NZD for month. Upon contacting them to complain, they had no complaints policy or procedure, no escalation process and when I pushed, their only response was to talk to their lawyers\! I now have to finish off my contract with them as they catch you on a minimum 12 month term even though they have failed to meet their obligations. ----- ### "Monopolistic and extortionate behaviour" — 1.0/5 > **Michael** | *10 February 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: That it was founded in Brisbane and was once local QLD company. Unfortunately the Pro was flexibility of users (adding or subtracting licences to suit the staff fluctuations of business) but they are removing this option with minimum users and lock-in contracts. > > **Cons**: Being hit with a lock-in contract option of 3-years or 5-years at an ‘expected’ 8% per annum (CPI + 5%) locked in to a minimum user quantity. The alternative option is the threat of a ‘12% (subject to change)’ per annum increase. Extortionate approach. Bought out key competitor AroFlo and now playing this monopolistic card. SimPRO claims ‘scaling together’ in the proposal, if I increased charge out rates by 8% or 12% per annum for the next 5-years we wouldn’t have any customers left, we’ll be scaling alright, scaling backwards ----- ### "Avoid at all cost\!" — 1.0/5 > **Edward** | *28 February 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Lots of options, capable of lots from quoting to invoicing, with lots of integrations with other software > > **Cons**: Loses work regularly, not intuitive, expensive. Any issues are your fault not theirs so problems during get fixed > > After 2 years we are ready to quit\! Very outdated, the user interface is awkward and not intuitive, it reminds us of Windows 95\! We regularly loose work, I had to enter my notes THREE times recently\! Support was friendly but decided that it was probably our fault and won't do anything. Infuriating\!\! ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/10529/simpro-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/10529/simpro-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data