--- description: Learn more about Fathom price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fathom Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Fathom](/software/1037530/fathom) # Fathom Canonical: https://www.capterra.co.za/software/1037530/fathom Page: 1 / 34\ Next: [Next page](https://www.capterra.co.za/software/1037530/fathom?page=2) > Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again. > > Verdict: Rated **5.0/5** by 807 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fathom? Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 807 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: FATHOM ## Commercial Context - **Starting Price**: US$15,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Automatic Transcription - CRM - Call Transcription - Chatbot - Conversation Intelligence - Data Entry - File Sharing - For Sales Teams/Organizations - Live Chat - Multi-Language - Natural Language Processing - Predictive Analytics - Recording - Reporting/Analytics - Speech Recognition - Timecoding - Video Conferencing ## Integrations (9 total) - Asana - Google Meet - HubSpot CRM - Microsoft Teams - Salesforce Platform - Salesforce Sales Cloud - Slack - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software) ## Related Categories - [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software) - [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software) - [Transcription Software](https://www.capterra.co.za/directory/31836/transcription/software) - [AI Sales Assistant Software](https://www.capterra.co.za/directory/34135/ai-sales-assistant/software) - [Meeting Software](https://www.capterra.co.za/directory/30802/meeting/software) ## Alternatives 1. [Zoom Workplace](https://www.capterra.co.za/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 2. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Modjo](https://www.capterra.co.za/software/215663/modjo) — 4.7/5 (60 reviews) 4. [Outreach](https://www.capterra.co.za/software/159318/outreach) — 4.4/5 (308 reviews) 5. [Gong.io](https://www.capterra.co.za/software/157969/gong-io) — 4.8/5 (560 reviews) ## Reviews ### "Fathom Helps Me Stay Organized and Professional" — 5.0/5 > **Christelle** | *21 May 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Fathom is the instant, highly accurate meeting summaries that are sent out right after each session. It captures the key points perfectly, which saves me from taking notes and helps me focus on the conversation. The ability to access recordings immediately and the clean, professional formatting of the notes also make it incredibly efficient and impressive to share with others. The incredible user interface, the ease of use and the low costs all deserve 5 stars\! > > **Cons**: The only drawback I’ve noticed is that Fathom occasionally struggles with capturing voices accurately when multiple people speak at the same time or if the audio quality isn't great. But overall, this hasn’t significantly impacted my experience, as the summaries and recordings are still incredibly useful. > > My overall experience with Fathom has been excellent. It’s intuitive, efficient, and incredibly accurate. The automated meeting summaries and recordings help me stay on top of tasks without the need to take manual notes. I especially appreciate how it captures the key points perfectly, saving me time and presenting a consistently professional image to clients and colleagues. Even as someone who’s not very tech-savvy, I was able to integrate it easily into my daily routine, and now I use it for nearly all my meetings. It’s become an indispensable part of how I work. ----- ### "Fantastical Fathom\!" — 5.0/5 > **Nia** | *24 April 2025* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Fathom has honestly become one of the most valuable tools in my workflow. It seamlessly integrates with most apps and starts recording and transcribing meetings automatically—no extra clicks or setup. The real magic, though, is in the summaries. Fathom doesn’t just capture what was said, it actually highlights the key points, action items, and decisions in a way that makes follow-ups incredibly easy. > > **Cons**: You stop taking notes… and kind of miss it. You’re too prepared. People start slacking in meetings. You become the go-to for meeting follow-ups (probably my main one). You lose your “I forgot” excuse. Your meeting performance pressure increases. FOMO from other people’s meetings. > > Fathom has solved the following problems for me: 1. Manual Note-Taking During Meetings; 2.Forgetting Action Items or Key Takeaways; 3. Inefficient Meeting Recaps; 4.Time Waste Reviewing Recordings; 5.Meeting Fatigue. ----- ### "Fathom makes life in online business so much easier\!" — 5.0/5 > **Lauren** | *03 December 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Ease of setup and ease of use. Incredibly reliable. Great support when I had a query. > > **Cons**: Haven't had any issues yet, although when I did contact support on a query they were super helpful. > > I've loved using Fathom. Reliable, accurate and a major time saver. ----- ### "The best AI notetaker. Period." — 5.0/5 > **Matt** | *06 November 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Fathom is genuinely the only AI writing tool that you can trust. It is actually remarkable how effective it is at summarising the entire meeting. Even if you come back to a talking point later on, it puts it into the correct context. If you decide on an issue and then change your mind on that issue, it notes the correct decision. Its unbelievable. > > **Cons**: I'd like to see a zapier integration that allows ai summary and trascript to be extracted in the same action. But with summaries being so good, its almost not necessary. ----- ### "Fathom for Coaches" — 5.0/5 > **Joel** | *24 June 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Fathom is how it revolutionizes my meeting experience. Firstly, it completely removes the burden of notetaking during calls, allowing me to focus entirely on the conversation at hand. The automatic transcription feature is incredibly accurate and provides searchable records of every meeting, which is a lifesaver when I need to refer back to specific details​ > > **Cons**: One of the main issues I encountered was the integration with Microsoft Teams. Unlike Zoom or Google Meet, where the integration is seamless and intuitive, the setup and operation with Teams felt clunky and less reliable. It often required multiple attempts to get it working properly, which disrupted the flow of my meetings. > > The best feature is the AI-generated summaries. These concise summaries capture the key points and action items from each meeting, saving me hours that I would have otherwise spent reviewing recordings or manually taking notes​​. This is particularly helpful for ensuring I never miss important details and can follow up effectively. This is a game changer for coaches ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.co.za/software/1037530/fathom?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1037530/fathom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data