---
description: Learn more about LoyaltyStream price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: LoyaltyStream Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [LoyaltyStream](/software/1035412/stream-loyalty)

# LoyaltyStream

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> Harness the power of our adaptable LoyaltyStream SaaS platform to design unique campaigns or implement enduring loyalty initiatives.
> 
> Verdict: Rated **4.9/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses LoyaltyStream?

As B2B specialists in customer loyalty our software is proven to help with increasing revenues by 20%. We have extensive experience in automotive, dental, agriculture and construction.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 13 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Stream Loyalty

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Ireland, Italy, Mexico, New Zealand, Peru, Portugal, South Africa, Spain, United Arab Emirates, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Communication Management
- Customer Activity Tracking
- Customer History
- Customer Portal
- Email Management
- Engagement Tracking
- Feedback Management
- Loyalty Cards
- Loyalty Program
- Membership Management
- Multi-Channel Communication
- Multi-Language
- Promotions Management
- Reporting/Analytics
- Rewards Management
- Social Promotion
- Survey/Poll Management
- Third-Party Integrations
- Visual Analytics

## Integrations (4 total)

- Freshcaller
- Freshdesk
- SendGrid
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)

## Alternatives

1. [Guusto](https://www.capterra.co.za/software/186209/guusto) — 4.9/5 (3441 reviews)
2. [Kangaroo](https://www.capterra.co.za/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews)
3. [RepeatMD](https://www.capterra.co.za/software/1049073/repeatmd) — 4.4/5 (190 reviews)
4. [Tango](https://www.capterra.co.za/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews)
5. [Tremendous](https://www.capterra.co.za/software/197141/tremendous-rewards) — 4.8/5 (456 reviews)

## Reviews

### "The B2B loyalty platform I wish I had 10 years ago" — 5.0/5

> **Rachel** | *19 July 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: LoyaltyStream is designed specifically for B2B audiences. When I first starting sourcing B2B loyalty solutions over 10 years ago there was nothing that met the needs of the B2B market in this way. The license set up makes it easy for a company to launch a loyalty/engagement platform without the upfront investment.
> 
> **Cons**: I have found it difficult to find fault to be honest, every question I've asked from my experience of specifying, sourcing, and managing a B2B loyalty programme has been addressed with their solution. For some organisations, the level of what is possible could be overwhelming, just start with the key modules and build out as you learn.
> 
> My experience has been fantastic, LoyaltyStreem understand this sector and have developed a programme that delivers for customers and businesses. After 20 years in client side marketing, businesses need solutions that help make them more efficient and make their lives easier. Just get a demo, what have you got to lose.

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### "Easy to use and navigate" — 5.0/5

> **Kristi** | *16 January 2025* | Wholesale | Recommendation rating: 5.0/10
> 
> **Pros**: How organized it is. Easy to use and navigate
> 
> **Cons**: I like everything about it. I can’t think of anything I would change
> 
> Great, easy to use and navigate. Highly recommend

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### "Great team, would recommend" — 5.0/5

> **Anna** | *03 July 2024* | Farming | Recommendation rating: 8.0/10
> 
> **Pros**: The team are great, easy to work with and created a great website
> 
> **Cons**: Some of the design functions common in applications like Wix are not available.

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### "Great first time experience with a loyalty organisation" — 5.0/5

> **Diana** | *03 July 2024* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: Really customised and bespoke service and the team took time and energy to really understand our business.
> 
> **Cons**: Trying to keep up with all of the jargon\!  Remember we are not all so great at technical stuff\!
> 
> Really positive journey to get our volunteer reward shop up and running. Stream were amazingly patient with us and let us take our time to get to the desired end result.

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### "LoyaltyStream - turning customers into fans" — 5.0/5

> **Jane** | *19 February 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use and provides benefits such as the ability to:
1. Configure a wide range of campaigns
2. Personalise campaigns and communications
3. Target different member activities
4. Track transactions and customer behaviours
5. Offer rewards and incentives
> 
> **Cons**: We haven't come across any negatives and Stream is always open to development ideas.
> 
> LoyaltyStream is a reliable, customisable, and engaging loyalty platform with an extremely user-friendly interface, which is designed to make it easy for both businesses and customers to navigate. 
Its ability to integrate with other systems allows for the tracking of customer purchases and engagement to effectively fulfil B2B reward loyalty and also provides businesses with access to analytics to track the effectiveness of the programme.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1035412/stream-loyalty)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267241/Stream-Loyalty/> |
| en-AE | <https://www.capterra.ae/software/1035412/stream-loyalty> |
| en-AU | <https://www.capterra.com.au/software/1035412/stream-loyalty> |
| en-CA | <https://www.capterra.ca/software/1035412/stream-loyalty> |
| en-GB | <https://www.capterra.co.uk/software/1035412/stream-loyalty> |
| en-IE | <https://www.capterra.ie/software/1035412/stream-loyalty> |
| en-IL | <https://www.capterra.co.il/software/1035412/stream-loyalty> |
| en-IN | <https://www.capterra.in/software/1035412/stream-loyalty> |
| en-NZ | <https://www.capterra.co.nz/software/1035412/stream-loyalty> |
| en-SG | <https://www.capterra.com.sg/software/1035412/stream-loyalty> |
| en-ZA | <https://www.capterra.co.za/software/1035412/stream-loyalty> |

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