---
description: Learn more about iNPLASS price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: iNPLASS Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [iNPLASS](/software/1033832/inplass)

# iNPLASS

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> THE NEXTGEN HOTEL MANAGEMENT SOFTWARE SOLUTION FOR GUEST, STAFF \&amp; MANAGEMENT
> 
> Verdict: Rated **4.6/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses iNPLASS?

Hospitality Industry - Hotels, Motels, Resorts, Guest Houses, Lodges, Hostels, Small to big hotel chains and Clubs.&#10;&#10;Countries: MIDDLE EAST, EUROPE, CIS...

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 20 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: iNPLASS

## Commercial Context

- **Starting Price**: US$0,00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Please contact iNPLASS directly for pricing details.
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, Hindi
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bosnia & Herzegovina, Botswana, Brunei, Bulgaria, Burkina Faso, Burundi and 136 more

## Features

- Guest Experience Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Hotelizer](https://www.capterra.co.za/software/1029447/hotelizer-pms) — 4.9/5 (89 reviews)
3. [eZee Absolute](https://www.capterra.co.za/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
4. [Erbon Hospitality](https://www.capterra.co.za/software/1012271/erbon) — 4.8/5 (72 reviews)
5. [Hostfully](https://www.capterra.co.za/software/187827/property-management-platform) — 4.2/5 (235 reviews)

## Reviews

### "Well frisked Service App with Good Parameters\!" — 5.0/5

> **Khaled** | *26 March 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly , rich ingredients,  regular updates
> 
> **Cons**: Subscription cost, limited compatibility and technical issues
> 
> Good desgin, features, communication options and user friendly

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### "Amazing app" — 5.0/5

> **Ashish** | *08 January 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Its help to do request on time and as well as we can track our request staus and help to solve complaints
> 
> **Cons**: I hope to  this application  should take one more step for much better performance
> 
> I got a good experience through this app and got a knowledgeable of implass&#10;Its very help full

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### "Recommend" — 4.0/5

> **Nelson** | *22 September 2023* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: The features in day to day operations and very handy. The support team is very accommodating.
> 
> **Cons**: I think some features still on developing stage but I’m sure it will be resolve.
> 
> The guest request is delivered in timely manner. The overdue is controlled.We found it useful to review the logs once we received Guest complaints.

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### "Feedback" — 3.0/5

> **Maya** | *27 September 2023* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: Guest request is easily communicated to other departments
> 
> **Cons**: Few important  functions are not yet available
> 
> Good

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### "Revolutionizing Hospitality: A Review of iNPLASS's Innovative Solution" — 5.0/5

> **Rakesh** | *27 February 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Innovative solution.&#10;2. User-friendly&#10;3. Ease staff coordination.&#10;4. Great reporting system to understand the guest/ staff analytics and insights.&#10;5. Incredible guest app experience.
> 
> **Cons**: Limited customization is only allowed in the application.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1033832/inplass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/265346/iNPLASS/> |
| en-AE | <https://www.capterra.ae/software/1033832/inplass> |
| en-AU | <https://www.capterra.com.au/software/1033832/inplass> |
| en-CA | <https://www.capterra.ca/software/1033832/inplass> |
| en-GB | <https://www.capterra.co.uk/software/1033832/inplass> |
| en-IE | <https://www.capterra.ie/software/1033832/inplass> |
| en-IL | <https://www.capterra.co.il/software/1033832/inplass> |
| en-IN | <https://www.capterra.in/software/1033832/inplass> |
| en-NZ | <https://www.capterra.co.nz/software/1033832/inplass> |
| en-SG | <https://www.capterra.com.sg/software/1033832/inplass> |
| en-ZA | <https://www.capterra.co.za/software/1033832/inplass> |

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