---
description: Learn more about Mentalyc price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mentalyc Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [HIPAA Compliance Software](/directory/31896/hipaa-compliance/software) > [Mentalyc](/software/1033632/mentalyc)

# Mentalyc

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> AI clinical documentation platform for therapists that turns session content into structured, insurance-ready progress notes.
> 
> Verdict: Rated **4.5/5** by 59 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Mentalyc?

Built for psychotherapists, psychologists, and mental health counselors. Mentalyc automates therapy notes from audio, summaries, or text and helps track client progress across sessions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 59 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mentalyc

## Commercial Context

- **Starting Price**: US$14,99
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Available from $14.99 per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States

## Features

- Audio/video file upload
- Automatic Transcription
- Data Security
- For Healthcare
- Natural Language Processing
- Speech Recognition
- Text Editing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [HIPAA Compliance Software](https://www.capterra.co.za/directory/31896/hipaa-compliance/software)

## Related Categories

- [HIPAA Compliance Software](https://www.capterra.co.za/directory/31896/hipaa-compliance/software)
- [Transcription Software](https://www.capterra.co.za/directory/31836/transcription/software)

## Alternatives

1. [Transkriptor](https://www.capterra.co.za/software/1030033/transkriptor) — 4.7/5 (550 reviews)
2. [Fathom](https://www.capterra.co.za/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Video To Blog](https://www.capterra.co.za/software/1071889/Video-To-Blog) — 4.9/5 (69 reviews)
4. [Vizard](https://www.capterra.co.za/software/1050295/vizard) — 4.9/5 (429 reviews)
5. [Otter](https://www.capterra.co.za/software/202799/otter) — 4.4/5 (100 reviews)

## Reviews

### "Worth the money\!" — 4.0/5

> **Sarah** | *06 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The quality of the progress note and how much time it saves me to not have to write it myself.
> 
> **Cons**: Errors causing me to lose my recordings before the note can be written.
> 
> So far, despite some issues that have come up, I am really enjoying the program and definitely finding the value in it. Getting the additional 20% off during the Black Friday sale was pretty awesome.

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### "Great option\!" — 5.0/5

> **Suzan** | *06 September 2024* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: It's time saving, accurate, and is easy to use.
> 
> **Cons**: I can't upload the notes to Simple Practice, the need to be downloaded to my laptop and then uploaded to the client's chart.
> 
> In reviewing the captured notes, I find myself more aware of the therapeutic interventions that I am using and review with an additional perspective.

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### "Do Better especially for the high price tag" — 1.0/5

> **Diana** | *22 May 2025* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: The concept of dictating my session and writing clear and concise clinical style progress SOAP notes
> 
> **Cons**: That it freezes my computer after every single recording\! The outrageous monthly price tag. I am an associate marriage and family therapist and get paid pennies but do majority of the work and I need a system like this the most but the cost is outrageous\!
> 
> Poor. I emailed customer support when I first purchased the program and never received a response. I inquired why I didn’t receive the discount I entered when purchasing the program and I was charged the full amount.

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### "Elated with Mentalyc" — 5.0/5

> **Jack** | *25 March 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The most helpful aspect of Mentalyc is that I am at least 30% more engaged with the patient because I am relieved of the burden of sketching notes and trying to remember what was said. The increased engagement allows me to probe deeper into the patient's emotions and challenges. Therefore, when Mentalyc processes the session data, there is an increased depth of knowledge of the patient's condition, resulting in better analysis and ultimately a more in-depth session. In session, I constantly adapt to the patient, and I tend to use different treatment modalities. Mentalyc tracks and reports my modalities and produces a rationale for the treatment method. I see this as being a valuable defense in the event of a peer review. In conclusion, my session note time has been reduced by approximately 30 to 40 hours per month.
> 
> **Cons**: My complaint is that once note generation commences, the data is lost if there is an interruption in processing. I recently experienced this when an update to my computer was presented, and there was no way to postpone the update, and my computer would be restarted. The source of the update was not given. Therefore, I prevented this unknown source from updating my computer by shutting it down. Unfortunately, after I restarted, the session note data was inaccessible.
> 
> My overall experience with Mentalyc has been phenomenal

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### "User Friendly" — 5.0/5

> **Sabrina** | *16 May 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love how user-friendly it is—everything’s easy to figure out, and it’s taken the stress out of note-taking for me. I don’t have to worry about staying organized anymore\!
> 
> **Cons**: It can sometimes misinterpret what you write, so it’s always a good idea to review your notes. You can’t expect AI to be 100% accurate all the time.
> 
> My overall experience has been excellent—the customer service is top-notch, and the platform itself is fantastic.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1033632/mentalyc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/265098/Mentalyc/> |
| en-AE | <https://www.capterra.ae/software/1033632/mentalyc> |
| en-AU | <https://www.capterra.com.au/software/1033632/mentalyc> |
| en-CA | <https://www.capterra.ca/software/1033632/mentalyc> |
| en-GB | <https://www.capterra.co.uk/software/1033632/mentalyc> |
| en-IE | <https://www.capterra.ie/software/1033632/mentalyc> |
| en-IL | <https://www.capterra.co.il/software/1033632/mentalyc> |
| en-IN | <https://www.capterra.in/software/1033632/mentalyc> |
| en-NZ | <https://www.capterra.co.nz/software/1033632/mentalyc> |
| en-SG | <https://www.capterra.com.sg/software/1033632/mentalyc> |
| en-ZA | <https://www.capterra.co.za/software/1033632/mentalyc> |

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