---
description: Learn more about get.chat price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: get.chat Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [get.chat](/software/1030665/getchat)

# get.chat

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> A WhatsApp Team Inbox that can be integrated with HubSpot and Zapier. Powered by the official WhatsApp Business API from 360dialog
> 
> Verdict: Rated **4.7/5** by 93 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses get.chat?

Businesses in the following industries:
Retail, Wholesale, Hospitality, Entertainment, Healthcare, Automotive, Lifestyle \& fitness,Manufacturing, Not-for-profit, Pharmaceuticals, and Real estate.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 93 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: get.chat

## Commercial Context

- **Starting Price**: €49,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: €49 Plan:
- Shared web Inbox (Can be accessed by 5 parallel agents) 
- WhatsApp Business API Account (by 360dialog)
- HubSpot Integration
- Zapier Integration 
- 1,5 Million message storage + 5 GB.

€99 Professional plan :
- Shared web Inbox (Can be accessed by 20 parallel agents)
- Professional WhatsApp Business API Account (by 360dialog)
- HubSpot Integration 
- Zapier Integration
- 1,5 Million message storage + 5 GB. 

Free/€0 for 360dialog subscribers :
- Shared web Inbox (Can be accessed by 20 parallel agents)
- Professional WhatsApp Business API Account (by 360dialog)
- HubSpot Integration 
- Zapier Integration
- 1,5 Million message storage + 5 GB.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 206 more

## Features

- Autoresponders
- Chat/Messaging
- Customizable Branding
- File Sharing
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

## Integrations (13 total)

- Gmail
- Google Contacts
- Google Drive
- Google Sheets
- HubSpot CRM
- Intercom
- JIRA Service Management
- Pipedrive
- Shopify
- Slack
- WooCommerce
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [WhatsApp](https://www.capterra.co.za/software/180345/whatsapp) — 4.7/5 (16297 reviews)
3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews)
5. [3CX](https://www.capterra.co.za/software/158704/3cx) — 4.4/5 (465 reviews)

## Reviews

### "get.chat: Reliable BIM & Live Chat Platform" — 4.0/5

> **Adebisi** | *09 July 2024* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10
> 
> **Pros**: get.chat allows me to connect with customers via live chat which solve issues rapidly.
> 
> **Cons**: Unfortunately, it need to be integrated with external web conferencing apps to enhance video conferencing.

-----

### "Okello Views on get.chat Platform" — 5.0/5

> **Tonny** | *25 July 2024* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: This tool is great for enhancing live chat directly to our WhatsApp business account across multiple devices using one number.
> 
> **Cons**: I can’t believe they are discontinuing their services soon 🥲🕰️.

-----

### "Live chat with get.chat" — 5.0/5

> **Azizah** | *13 September 2022* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Excellent support, engaging and well-presented material, and a consistently skilled manner are the software's first feelings. We have no intention of switching providers due to how pleasant it is to our sales associates and customers and its shown by the surveys that we distribute to our customer.
> 
> **Cons**: The design of get.chat needs improvement, as it is challenging to use for the average user who is not a specialist. It is confusing to navigate thru all the feature and i have seen other software that are better in this element.

-----

### "Unlock Seamless Communication using GetChat" — 5.0/5

> **Eric** | *10 July 2023* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Greatly saves on Time and Cost since it eliminates the need for writing long emails. This is achieved through active use of instant messaging, voice and video calls.
> 
> **Cons**: It promotes team collaboration and hence an organization should be well onboarded by relevant department to ensure its successfully embraced across board.
> 
> It greatly changed the way to interact with all parties along the supply chain by getting rid of communication bottlenecks.

-----

### "Get.Chat for communicating with Startup team" — 5.0/5

> **Kapil** | *03 July 2022* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: The software is very easy to use and collaborate and it very well connects with JIRA, Google Drive.
> 
> **Cons**: The software needs to add more features such as meetings  schedule etc.
> 
> Overall experience is very good with get.chat application. it has a very good customer support.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1030665/getchat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/252693/getchat/> |
| en-AE | <https://www.capterra.ae/software/1030665/getchat> |
| en-AU | <https://www.capterra.com.au/software/1030665/getchat> |
| en-CA | <https://www.capterra.ca/software/1030665/getchat> |
| en-GB | <https://www.capterra.co.uk/software/1030665/getchat> |
| en-IE | <https://www.capterra.ie/software/1030665/getchat> |
| en-IL | <https://www.capterra.co.il/software/1030665/getchat> |
| en-IN | <https://www.capterra.in/software/1030665/getchat> |
| en-NZ | <https://www.capterra.co.nz/software/1030665/getchat> |
| en-SG | <https://www.capterra.com.sg/software/1030665/getchat> |
| en-ZA | <https://www.capterra.co.za/software/1030665/getchat> |

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