---
description: Learn more about Microsoft Forms price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Forms Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/33235/form-builder/software) > [Microsoft Forms](/software/1025299/microsoft-forms)

# Microsoft Forms

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> A cloud-based data collection application that helps organizations collect feedback information in real-time through forms and surveys.
> 
> Verdict: Rated **4.6/5** by 320 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Microsoft Forms?

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 320 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- Customizable Forms
- Customizable Templates
- Feedback Management
- Forms Creation & Design
- Forms Management
- Live Results Sharing
- Survey/Poll Management
- Template Management

## Integrations (4 total)

- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams

## Support Options

- Email/Help Desk
- Chat

## Category

- [Form Builder Software](https://www.capterra.co.za/directory/33235/form-builder/software)

## Related Categories

- [Form Builder Software](https://www.capterra.co.za/directory/33235/form-builder/software)
- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)
- [Polling Software](https://www.capterra.co.za/directory/31220/polling/software)
- [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software)

## Alternatives

1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (945 reviews)
2. [UmfrageOnline](https://www.capterra.co.za/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
3. [Google Forms](https://www.capterra.co.za/software/176571/google-forms) — 4.7/5 (11363 reviews)
4. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
5. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)

## Reviews

### "EASY TO USE APP" — 5.0/5

> **nomthandazo** | *19 August 2024* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: what I like about the app is that its good to get feedback , I its good for RSVP for a meeting on teams.
> 
> **Cons**: On certain phones if you have to upload a file it wont work and you have to use a laptop.
> 
> So I always use this app at varsity because with RSVP and surveys they use this app a lot, I had a challenge with uploading a document recently.

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### "Walking in the light" — 5.0/5

> **Verified Reviewer** | *16 April 2024* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: User-friendly and time saving tool for professionals.
> 
> **Cons**: Inability to open a new window while opening the current one.
> 
> Impressive and life changing experience.

-----

### "Good resource" — 5.0/5

> **Victoria** | *15 March 2026* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Microsoft forms is it stands by the Microsoft office name of always being excellent quality and reliability.
> 
> **Cons**: There is not anything I liked least about Microsoft forms. I actually did not have any issues or complaints or concerns.
> 
> My overall experience with Microsoft forms was good and I would recommend others to get the product.

-----

### "Good for basic feedback and sign-ups" — 4.0/5

> **Lauren** | *12 January 2026* | Higher Education | Recommendation rating: 7.0/10
> 
> **Pros**: Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events. The templates are easy to use and the data is formatted in an understandable way. It's also super easy to share forms for collaboration through this platform.
> 
> **Cons**: Sometimes the forms feel limited in their capacity. I really wish they had an option similar to Sign-Up Genius for events.

-----

### "MICROSOFT FORMS REVIEW" — 5.0/5

> **YURI** | *17 March 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: THE PROS OF MICROSOFT FORMS IS THAT IS EASY TO USE AND REALLY GREAT A COOLECTING DATA. I USED IT VARIES TIMES.
> 
> **Cons**: THE CONS OF MICROSOFT FORMS WELL I REALLY HAVEN'T HAD ANY AS OF YET. EVERYTHING SO FAR HAS BEEN GOOD.
> 
> THE OVERALL MICROSOFT FORMS EXPERIENCE HAS BEEN GREAT. I ACTUALLY HAVE MOVED INTO USING THIS FROM SURVEY MONKEY.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1025299/microsoft-forms)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1025299/microsoft-forms> |
| de-AT | <https://www.capterra.at/software/1025299/microsoft-forms> |
| de-CH | <https://www.capterra.ch/software/1025299/microsoft-forms> |
| en | <https://www.capterra.com/p/246649/Microsoft-Forms/> |
| en-AE | <https://www.capterra.ae/software/1025299/microsoft-forms> |
| en-AU | <https://www.capterra.com.au/software/1025299/microsoft-forms> |
| en-CA | <https://www.capterra.ca/software/1025299/microsoft-forms> |
| en-GB | <https://www.capterra.co.uk/software/1025299/microsoft-forms> |
| en-IE | <https://www.capterra.ie/software/1025299/microsoft-forms> |
| en-IL | <https://www.capterra.co.il/software/1025299/microsoft-forms> |
| en-IN | <https://www.capterra.in/software/1025299/microsoft-forms> |
| en-NZ | <https://www.capterra.co.nz/software/1025299/microsoft-forms> |
| en-SG | <https://www.capterra.com.sg/software/1025299/microsoft-forms> |
| en-ZA | <https://www.capterra.co.za/software/1025299/microsoft-forms> |
| fr | <https://www.capterra.fr/software/1025299/microsoft-forms> |
| fr-BE | <https://fr.capterra.be/software/1025299/microsoft-forms> |
| fr-CA | <https://fr.capterra.ca/software/1025299/microsoft-forms> |
| fr-LU | <https://www.capterra.lu/software/1025299/microsoft-forms> |
| ja | <https://www.capterra.jp/software/1025299/microsoft-forms> |

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