--- description: Learn more about monday CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday CRM Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [monday CRM](/software/1024614/monday-crm) # monday CRM Canonical: https://www.capterra.co.za/software/1024614/monday-crm Page: 1 / 19\ Next: [Next page](https://www.capterra.co.za/software/1024614/monday-crm?page=2) > CRM solution that helps businesses manage contacts, leads, sales pipelines, marketing, forecasting, projects, outreach, and more. > > Verdict: Rated **4.7/5** by 453 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses monday CRM? Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 453 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, Israel - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$12,00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - CRM - Calendar/Reminder System - Campaign Management - Client Tracking - Collaboration Tools - Communication Management - Contact Database - Contact Management - Customer Database - Customer Engagement - Customer History - Customizable Templates - Data Import/Export - Document Management - Document Storage - Donor Management - Email Management - For Financial Institutions - For Sales Teams/Organizations - Lead Capture - Lead Generation - Lead Management - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Multi-Channel Communication - Onboarding - Performance Management - Performance Metrics - Pipeline Management - Prioritization - Project Management - Quotes/Estimates - Reminders - Reporting & Statistics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Usage Tracking/Analytics ... and 12 more features ## Integrations (26 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox Business - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Mailchimp - Microsoft Excel - Microsoft Outlook - Miro - OneDrive ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) ## Related Categories - [AI Sales Assistant Software](https://www.capterra.co.za/directory/34135/ai-sales-assistant/software) - [Sales Enablement Software](https://www.capterra.co.za/directory/30798/sales-enablement/software) - [Sales Tracking Software](https://www.capterra.co.za/directory/32744/sales-tracking/software) - [Sales Content Management Software](https://www.capterra.co.za/directory/32395/sales-content-management/software) - [Real Estate CRM Software](https://www.capterra.co.za/directory/30926/real-estate-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews) ## Reviews ### "Intuitive, Flexible, and Great for Team Collaboration" — 5.0/5 > **Tucker** | *29 July 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The interface is clean and easy to use. Setting up custom boards and workflows took very little time. It’s flexible enough to fit different team needs without feeling overwhelming. Automations are a huge plus. They cut down on repetitive work and keep tasks moving without manual follow-ups. The integration options with tools like Gmail and Google Calendar make daily workflows smoother. > > **Cons**: Reporting is fairly basic unless you upgrade. We had to build workarounds for some of the more detailed insights we needed. Some of the most useful features, like advanced automations and dashboards, are locked behind higher-tier plans. It’s something to keep in mind if you're scaling. > > monday CRM has made a noticeable impact on how we manage leads and track progress. It’s visual, collaborative, and easy to adapt across departments. Communication has improved, and it’s much easier to see what’s happening at a glance. The platform keeps getting better with regular updates. ----- ### "Great Software for Video Production Company" — 5.0/5 > **Yitzy** | *29 July 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: You have everything in one place. Great value add to our business. The customer support is terrific and the user interface works really well. > > **Cons**: very happy with monday, I dont like the fact that i need to pay seperatelty for CRM and OPerations, would of been great to have both under one plan > > Im very satisfied. ----- ### "EMP Apparel Approved\!" — 3.0/5 > **Brandi** | *29 July 2025* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: Monday CRM has a ton of functionality, I specifically like that there are automations and integrations. > > **Cons**: There are almost TOO many options when it comes to automations. Sometimes it's very overwhelming to try and navigate because everything is talking to each other. > > Overall, I enjoy this CRM. I am working on getting it functional so that my entire team can access the jobs and view the necessary files. ----- ### "Very functional, easy to use." — 4.0/5 > **Danny** | *29 July 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: It is visually stimulating, easy to use and pretty good at personalizing. The work flow is great, and it's easy to share information between users. > > **Cons**: I would like to be able to personalize more of it. Not all fields are able to be retitled or identified in a manner specific to my industry and needs. > > It's been great, I've tried a number of CRM's before landing on Monday, and have been very satisfied. ----- ### "Great product, but a bit pricey." — 4.0/5 > **Kurt** | *05 June 2025* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: Monday was a really complete system that had everything I needed for my business. It was easy to set up. > > **Cons**: It is relatively expensive for what it offered and the expense was too great for my business at the time. > > I really liked Monday crm, it was a good program and were my finances different, I may have chose to go with it. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.co.za/software/1024614/monday-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1024614/monday-crm) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data