---
description: Learn more about PRTG Enterprise Monitor price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: PRTG Enterprise Monitor Price, Reviews & Features - Capterra South Africa 2026
---

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# PRTG Enterprise Monitor

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> Monitoring software designed for businesses that keeps control of large IT systems and optimize their performance and availability.
> 
> Verdict: Rated **4.7/5** by 79 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses PRTG Enterprise Monitor?

Designed for large monitoring setups and IT infrastructures across distributed or heavily segmented environments. The tool caters to administrators, network engineers, and system engineers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 79 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Paessler GmbH
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$1 671,00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Pricing starts at $1671 per month for 10,000 sensors, paid annually.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Dutch, English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Capacity Management
- Configuration Management
- Dashboard
- Diagnostic Tools
- Event Logs
- For MSPs
- IT Asset Tracking
- IT Reporting
- Inventory Management
- Issue Auditing
- Issue Management
- Maintenance Scheduling
- Network Analysis
- Network Monitoring
- Patch Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Server Monitoring
- Service Level Agreement (SLA) Management
- Simple Network Management Protocol (SNMP)
- Uptime Reporting

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Server Monitoring Tools](https://www.capterra.co.za/directory/32713/server-monitoring/software)

## Related Categories

- [Server Monitoring Tools](https://www.capterra.co.za/directory/32713/server-monitoring/software)
- [Network Monitoring Tools](https://www.capterra.co.za/directory/30019/network-monitoring/software)
- [MSP Software](https://www.capterra.co.za/directory/30921/msp/software)
- [Data Centre Management Software](https://www.capterra.co.za/directory/10054/data-center-management/software)
- [RMM Software](https://www.capterra.co.za/directory/31715/remote-monitoring-and-management-software/software)

## Alternatives

1. [ManageEngine OpManager](https://www.capterra.co.za/software/168854/manageengine-opmanager) — 4.5/5 (257 reviews)
2. [Site24x7](https://www.capterra.co.za/software/168192/site24x7) — 4.7/5 (344 reviews)
3. [ManageEngine NetFlow Analyzer](https://www.capterra.co.za/software/172324/netflow-analyzer) — 4.4/5 (89 reviews)
4. [ManageEngine OpUtils](https://www.capterra.co.za/software/172276/manageengine-oputils) — 4.4/5 (129 reviews)
5. [Atera](https://www.capterra.co.za/software/144309/atera) — 4.5/5 (446 reviews)

## Reviews

### "Since I've been using PRTG Enterprise Monitor my work has become much easier, it's a tool that you." — 5.0/5

> **Abdel fattah** | *27 August 2025* | Investment Management | Recommendation rating: 7.0/10
> 
> **Pros**: Good products and services PRTG Enterprise Monitor offers architectural flexibility for large IT environments, which allows you to deploy sensors across an unlimited number of PRTG servers. Use the flexibility to add or remove sensors to meet the needs of your individual IT environment
> 
> **Cons**: For any IT team it is absolutely clear that the network infrastructure is the backbone of any...I have been using PRTG for over 10 years in my career as a IT Network/Systems Admin. There are...
> 
> I have been using PRTG for over 10 years in my career as a IT Network/Systems Admin. This is good experience.

-----

### "Awesome software but pricey, but worth every penny" — 5.0/5

> **Wil** | *05 September 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The best part of PRTG is how easy it is to setup new probes and how easy it is to add sensors. The software provides detailed descriptions of what the sensors does.
> 
> **Cons**: Cons, sadly it is pricey when you have over 100 sensors. Overall worth the price for the peace of mind it gives.
> 
> Limited issues and if I do have an issue there’s already a KB article for it. Easy to troubleshoot, easy to work on, 100% reliable

-----

### "IT-Systemadministrator" — 4.0/5

> **Andre** | *27 January 2026* | Legal Services | Recommendation rating: 8.0/10
> 
> **Pros**: PRTG is a clear tool that allows you to monitor your entire IT environment, especially your network environment. A wide variety of services can be monitored with different threshold values. These messages can also be integrated into other systems, such as a ticket system.
> 
> **Cons**: It takes a little time to get started and to connect and monitor all devices. There are no ready-made sensors for some devices and systems, which is why manual queries have to be created.
> 
> We have been using PRTG for almost 10 years now and are extremely satisfied. You have a complete overview of whether all services and systems are functioning properly on a dashboard throughout the day.

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### "Decent product, but not great business practices" — 3.0/5

> **Nick** | *04 June 2025* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: PRTG allows the ability to scan a large amount of probe types in your environment. It is very robust.
> 
> **Cons**: PRTG is fairly complex and difficult to get just right. We used PRTG a bit different as we are a IT provider. We used it for monitoring external connections on client locations so we didn't use a lot of the auto-scan functionality. We only cared about up/down for specific devices. It was difficult to use it in this parsed down way at times.
> 
> The product itself is fine, but I ultimately will never recommend PRTG to anyone. I believe in 2024 they changed their billing model. Previously we had purchased a perpetual license and paid an annual maintenance cost for updates and support. this made it very cost effective. PRTG changed to a subscription only model and the price went up annually for us by 5x. I would have considered sticking with PRTG still but they handled the communication on this very poorly. There was a cutoff date for being able to buy the maintenance, which would have allowed us to stay on the legacy model for a while. We were notified about the model change 1 day after the cutoff. It seemed like they intentionally did not notify us until after the cutoff. I tried to work with PRTG to find a resolution but they were unwilling to work with us. Because of this we opted to invest out resources elsewhere.

-----

### "PRTG for AD Replication" — 5.0/5

> **Ross** | *06 March 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Free edition is a useful way to evaluate and monitor your core infrastructure
> 
> **Cons**: Web GUI sometimes slow to respond or update
> 
> As we have have distributed AD across multiple sites, we have used PRTG to report on AD synchronization and therefore help us to react quickly if there are replication failures

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## Links

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