--- description: Learn more about CRM.io price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CRM.io Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [CRM.io](/software/1021666/crmio) # CRM.io Canonical: https://www.capterra.co.za/software/1021666/crmio Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1021666/crmio?page=2) > CRM.io is an AI-powered CRM platform offering AI Agent, Cadence, Email Bot, Telephony, and WhatsApp Automation for streamlined sales > > Verdict: Rated **4.4/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CRM.io? Businesses of all sizes, Small, Medium, and Large enterprises, Sales Personnel, Freelancers, and Sales Managers can use CRM.io ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 26 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: 500apps - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$948,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Get 50 apps with CRM.io at Just $14.99 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bermuda, Bhutan, British Virgin Islands, Brunei, Cambodia, Canada, Cayman Islands, China and 73 more ## Features - Activity Dashboard - Calendar Management - Calendar/Reminder System - Campaign Management - Contact Database - Contact Management - Customer Database - Customizable Fields - Data Import/Export - Document Storage - Email Management - Email Marketing - Email Templates - Forecasting - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Segmentation - Marketing Automation - Mobile Access - Opportunity Management - Performance Metrics - Pipeline Management - Quotes/Estimates - Referral Tracking - Reporting/Analytics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Workflow Management ## Integrations (6 total) - Amazon SES - Gmail - QuickBooks Online - SendGrid - Stripe - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software) - [Real Estate CRM Software](https://www.capterra.co.za/directory/30926/real-estate-crm/software) - [Sales Forecasting Software](https://www.capterra.co.za/directory/30930/sales-forecasting/software) - [CRM for Small Businesses ](https://www.capterra.co.za/directory/31583/small-business-crm/software) ## Alternatives 1. [monday CRM](https://www.capterra.co.za/software/1024614/monday-crm) — 4.7/5 (453 reviews) 2. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [EngageBay CRM](https://www.capterra.co.za/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Freshsales](https://www.capterra.co.za/software/155563/freshsales) — 4.5/5 (621 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews) ## Reviews ### "It Has All The Features You Need To Run Your Business With No Problem" — 5.0/5 > **Md Abdul** | *02 February 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It's great software. It is easy to use and effective. The best thing about it is that you can manage your business from anywhere in the world. You don't need any computer skills because it has an online version of its own which makes management easier for customers who are not able to access computers at their workplace. > > **Cons**: It is an awesome product, it has all the features you need to run your business with no problem. I just love the way that CRM.io helps me and my company grow, we don't have any problems at all when using this product and we are so very happy about it\! > > It is an amazing tool for small business owners and it does everything that I need my CRM to do. It helps me manage all of my customer information which includes customer phone numbers, emails, and addresses as well as billing information. This program also has many built-in features including automated email reminders, time tracking with paystubs, appointment booking system (with automatic appointments), sales reports \& analytics tools (such as lead generation reports), google apps integration, and much more\! ----- ### "CRM.io gives you a lot" — 5.0/5 > **Petteri** | *12 December 2023* | Professional Training & Coaching | Recommendation rating: 8.0/10 > > **Pros**: CRM.io is part of the huge suite for business owners. It is part of 500apps, which has so many application that I'm not yet even using all of them. > > **Cons**: The learning curve of all the application is quite big, but they have excellent support team as well as video trainings. > > For me as a small business owner, CRM.io is great value for many and the other in the business suite included application is just a great plus. ----- ### "Amazing CRM to Smooth My Work" — 3.0/5 > **Verified Reviewer** | *26 October 2022* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: I like the fact that there are many solutions included into one platform (sales, marketing, revenue, etc....), which makes our lives so much easier because pretty much everyone at the company can use the same CRM at the same time. > > **Cons**: It is sometimes necessary to come to a halt during the day due to service problems in the CRM as we are reliant on it for everything. Moreover, I am concerned that we are losing data or missing important information regarding our deals. ----- ### "Perfect CRM for most users and small companys" — 4.0/5 > **Ramiro** | *10 December 2021* | Civic & Social Organization | Recommendation rating: 8.0/10 > > **Pros**: Really intuitive CRM. For first experiences in CRMs this will be great for most users. The design its really good, I think this is one of the best pros. More clean, easy to read and easy to load data > > **Cons**: For more experience users sometimes this CRM will be not enough. The external connections are not quite as good as other more expensive CRMs. Although for the price I thinks its perfect > > My overall experience implementing this for a small business is really good. They start using google sheets and now the have for a free plan a better experience and control of they leads and new opportunities ----- ### "CRM.io the tool you must have" — 4.0/5 > **Jose Pablo** | *01 January 2022* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: I would like to mention some pros of this platform: 1. This program is easy to integrate, especially when the customer support team comes into place. 2. The entire process is easy and fast, some features are yet to be looked at, but the overall experience is great 3. Highly recommended for your organization > > **Cons**: One of the cons we have found with CRM.io and I know the support team are working on it, is that they take a little time to resolve issues with platform, but we can understand the high demand of their services, due an excellent software. > > Simply, it is the software what achieves what do you expect of it. Besides the feedback about support, it will contribute to your company and its return will be worth the investment. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1021666/crmio?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1021666/crmio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data