17 years helping South African businesses
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About Calendesk
All-in-one scheduling appointment software built for businesses.
Easy of use, quality of products and a very good support.
That my website presents different depends on the scale of monitor which I find a little annoying.
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Filter reviews (21)
Great software for small business
Pros:
Easy setup and great support and features we need.
Cons:
Possibility to customize our company calendars.
MPR Sp. z o.o. Response
2 years ago
Great to see you happy with Calendesk! Thank you!
Efficient and user-friendly
Comments: I've had a really good time using Calendesk. It has made organizing meetings much simpler and less stressful. I think it's a great tool for anyone who wants to make scheduling easier.
Pros:
The best part about Calendesk is how easy it is to use. It helps me set up and keep track of meetings without any trouble. I really like how it works well with other calendar apps and sends me updates so I never miss an appointment. It also lets me change settings to suit what I need, like the way reminders are sent out.
Cons:
Although there's a lot to like about Calendesk, the mobile app could be better. It feels a bit "reduced" compared to using it on a computer.
MPR Sp. z o.o. Response
7 months ago
Thank you so much, Kris, for your kind words! We truly appreciate them. Also, thank you for your suggestions; we will certainly discuss them with the team.
Ready When you Need it
Comments: Great, when tools are needed , it nice to know you have something you can count on.
Pros:
User friendly and something very useful when needed.
Cons:
Sometimes can be sluggish, time delays. As with anything though, this could be a network issue though too.
Alternatives Considered:
Great application to expand
Comments: We are still in transition to Calender's so im sure there will be some twerks however first initial set up was easy.
Pros:
Product is easy to use. Setting it up was very easy/ intuitive. Price is attractive as on other platforms you have to pay for additional users. Android and iOS apps. SMS reminders are essential to our business and there is possibility to set them up. Easy set up of GDPR/RODO. Support is very attentive.
Cons:
Software is styl developing therefore there are some problems, however all the problems are quickly solved after speaking on online chat with support. Only Stripe as method of integrated payment system payment. No names of clients at first glance in android app is a bit of a problem as my team have to click on name of the event to see who is the klient.
MPR Sp. z o.o. Response
3 years ago
Thank you, Bartosz! We will share your feedback with the team.
Excellent platform
Pros:
Calendesk has all the features I'm looking for, in one simple, efficient package. Plus their support with incredibly quick and helpful. And you know when you ask about a feature and the company says 'We don't have that yet, but we'll let you know when we do'? Well these guys actually did get back in touch to say it was now available. I've never had that happen before.
Cons:
It's a fraction more expensive than comparable tools around. But then it does do what several other options did, put together. It was the only one I could find that tick all my boxes.
Looking for a Great Tool? You’re in the Right Place!
Comments: I’m extremely pleased with the excellent customer service! The team is not only quick to assist whenever an issue arises, but they are also very open to new ideas and suggestions from clients. Their responsiveness and willingness to improve make a huge difference. It’s great to know that I can count on them for support and that they truly listen to their customers. 🌟
Pros:
I really like the functionality and modern design of the platform. It’s intuitive and makes managing tasks a breeze!
Cons:
There’s nothing I can find that I don’t like about it. Everything works perfectly!
MPR Sp. z o.o. Response
4 months ago
Thank you Patrycja ❤️
Check it out :)
Pros:
Calendesk is easy to use, both for me and the customer. Making reservations is quick and simple. I can always check the reservation, change it or cancel; I can also contect the customer directly. And customer support is always helpful :)
Cons:
I'd like the calendar with in color ;) For example holidays in red, etc.
MPR Sp. z o.o. Response
last year
Thank you very much!
It's OK and could be better
Pros:
I can rely on the calendar and payments. It is functioning well and doesn't stop.
Cons:
some functions are missing, I wrote about it to customer service, but the company has no intention of introducing them.
MPR Sp. z o.o. Response
last year
Thanks for your feedback. We're pleased our calendar and payment features are serving you well. We hear your concerns regarding missing functions and assure you your feedback is being taken into account as we work on improving.
Great software for online appointment management
Pros:
Great support, self explanatory functioning
Cons:
There could be more customisation of widgets
MPR Sp. z o.o. Response
last year
Thank you, Artur, for your feedback!
I'm satisfied with the cooperation.
Pros:
Customer service is helpful and always guide me to solve my problem.
Cons:
That my website presents different depends on the scale of monitor which I find a little annoying.
MPR Sp. z o.o. Response
3 years ago
Hello! Thank you for your review. Please get in touch with us regarding the different resolutions of your website. We will double-check your settings.
A service that has everything except a user-friendly interface
Comments: I created both a website and a booking system and an app for my clients in just two days through this service! Such a great list of features overcomes all the drawbacks
Pros:
The most important thing is that this service combines ALL the features I need: - Convenient online booking - A calendar on my phone and laptop - The ability to customize services for your business area - Ability to create a website and app - Easy connection to online payments - Synchronization with Google calendar
Cons:
The only and biggest disadvantage is the uncomfortable and non-obvious user interface. Yes, tech support always answers calls and messages, but I wish I could figure it out myself. Some problems can't even be found in the FAQ - it's also poorly written For example, one of the silly mistakes is that when you download the app and want to go into the admin area, the app asks for the company ID, this information is not available on the computer, and only after half an hour of searching in the admin area and in the FAQ I guessed myself that it is just the company NAME. Why? It is not understandable
MPR Sp. z o.o. Response
3 years ago
Thank you, Yuliia, for your feedback. I redirected your message to our team. We will work on the things you pointed out.
Terrific support, vast functionality, widely configurable
Comments: Still in Trial phase enjoying the outstanding, apparently everpresent support that implements features right away
Pros:
Overall appearance, overall functionality, intelligent features,
Cons:
Yet too few options for configuration in a lot of details (views monthly, weekly, fonts, colors, field lengths, German language...)
MPR Sp. z o.o. Response
3 years ago
Thank you, Thomas, for your feedback! We forwarded your comments to our colleagues responsible for improvements.
I highly recommend it
Comments:
If you are looking for a place where you can easily set up your website and accept reservations and payments from customers - this is the place for you. I considered other options and none of them gives me what Calendesk gives me. There was a reservation system in one place, but I would have to commission the website to someone else or set it up in WordPress. The second place has reservations and payments, but the price is definitely too high, plus all profiles look the same, cannot be personalized and many inconvenient rules set by the company must be followed.
In Calendesk I have full freedom of action, perfectly integrated bookings and payments, my website looks the way I want it to look and nobody censors me.
Pros:
All the functionalities I need have been gathered in one place and the customer service has unimaginable patience, is very helpful, effective and fast-acting.
Cons:
Nothing. At this stage, Calendesk has everything I need, all my comments have been taken into account, it is fun and easy to use.
MPR Sp. z o.o. Response
3 years ago
Thank you Aleksandra!
Review
Comments: Organization of online meetings with clients became much easier and the full automation helps not only us but also our clients.
Pros:
Calendesk made a small revolution in our business - the booking system is very clear and it is easier now to schedule tasks in an automated way.
Cons:
They especially appreciate the possibility to pay online, which is not possible in other tools.
MPR Sp. z o.o. Response
3 years ago
Thank you Piotr!
Alternatives Considered:
Best for larger consulting firms
Pros:
Extensive possibilities for configuring products, services and pricing structure for multiple employees. Friendly and knowledgeable support.
Cons:
Too much going on for a small bootstrapping company that just wants an easy and attractive way to offer appointment scheduling for sales calls on the website. The backend of Calendesk looks old school corporate and you need to configure stuff in different modules to get where you want. I can see the match for larger consulting or law firms and such, where configuring all the possibilities can be delegated to the back office.
MPR Sp. z o.o. Response
3 years ago
Thank you Richard for your feedback. We would love to talk to you to get a better view of your needs, would you mind contacting us?
It is like having the help of 10 secretaries in one software!
Pros:
It is a complete tool, with everything I needed in one single package. In addition, as my usage progressed, I took advantage of features I did not use before and integrated them to my routine.
Cons:
As with any software, in the very beginning it took me a little time to get used to all functionalities (but also because there are many, even if they are easy to deploy).
MPR Sp. z o.o. Response
3 years ago
Thank you Felipe! We are happy you like the software. We constantly work on tutorials and articles to make the onboarding process as easy as possible.
Alternatives Considered:
A very complete online booking system
Pros:
Easy of use, quality of products and a very good support.
Cons:
The website builder is quite limited but the support told me that they will improve it soon!
MPR Sp. z o.o. Response
3 years ago
Thank you!
Review
Pros:
Very fast and helpfull customer service and integrated app
Cons:
workers limit for my account. I use calendesk "workers" as events hours not real workers. Because its a limit i have sometimes change it values and check it if everything is ok.
MPR Sp. z o.o. Response
3 years ago
Thank you, Lukasz, for the review! We are happy you find Calendesk very useful in your business. Regarding the "workers" issue. We implemented recently the way how you can set custom hours for your services and ignore employees' work schedules. Please contact us to get more information.
Great Software/Team
Pros:
The support team are very quick to answer and patient, if out of hours they will message as soon as available. They onboarded me quickly and added content to the website add on for me.
Cons:
Duplication of content and pages on website builder would be helpful
MPR Sp. z o.o. Response
3 years ago
Thank you, Sam! We have in our roadmap the feature you mentioned. So as soon as it's available, we will let you know.
Great tool and service!
Comments: 10/10, great tool, very useful, thanks to it we were able to automatize booking process fully. Customer service was 11/10!
Pros:
Software is very easy to use and intuitive for both administrators and users.
Cons:
Integration with other apps can be improved, but it's not a big issue.
MPR Sp. z o.o. Response
3 years ago
Thank you Patryk!
Salto de calidad en mi negocio
Pros:
Desde el primer día, he visto una mejora considerable en mi comunicación con los clientes, además de ofrecer accesos directos a herramientas cotidianas como su calendario y servicio de notificaciones, que permite al cliente estar siempre al día. Se trata de una herramienta sencilla y clara de organización que representa una profesionalización de mis servicios.
Cons:
Nada, todo ha sido perfecto desde el primer momento.
MPR Sp. z o.o. Response
6 months ago
Thank you Ignacio!