---
description: Learn more about ChowNow price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: ChowNow Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [ChowNow](/software/1012773/chownow)

# ChowNow

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> ChowNow's all-in-one online ordering suite has everything independent restaurants need to grow and manage their takeout business.
> 
> Verdict: Rated **4.7/5** by 46 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ChowNow?

Designed to help independent restaurants thrive, ChowNow partners with restaurants looking to drive more profits, build a loyal fan base, and simplify order management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 46 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChowNow

## Commercial Context

- **Starting Price**: US$199,00
- **Pricing model**: Flat Rate
- **Pricing Details**: ChowNow offers flexible, flat-rate payment options, backed by 24/7 support and 100% fraud and chargeback protection.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Billing & Invoicing
- Delivery Tracking
- Dispatch Management
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Multi-Location
- Online Ordering
- Online Payments
- Order Management
- Order Tracking
- Point of Sale (POS)
- Real-Time Data
- Reporting/Analytics
- Restaurant POS
- Returns Management
- Rewards Management
- Table Management
- Third-Party Integrations
- Website Personalization

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)
- [Restaurant Management Software](https://www.capterra.co.za/directory/20026/restaurant-management/software)
- [Order Management Software](https://www.capterra.co.za/directory/30225/order-management/software)
- [Food Delivery Software](https://www.capterra.co.za/directory/30861/food-delivery/software)
- [Online Ordering Systems](https://www.capterra.co.za/directory/32698/online-ordering/software)

## Alternatives

1. [Restroworks](https://www.capterra.co.za/software/142877/restroworks) — 4.9/5 (568 reviews)
2. [Owner.com](https://www.capterra.co.za/software/1039701/owner) — 4.7/5 (96 reviews)
3. [Toast POS](https://www.capterra.co.za/software/136301/toast-pos) — 4.2/5 (549 reviews)
4. [Square Point of Sale](https://www.capterra.co.za/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)
5. [StoreKit](https://www.capterra.co.za/software/203009/sk-takeaway) — 4.9/5 (107 reviews)

## Reviews

### "We LOVE ChowNow\!" — 5.0/5

> **Scotty** | *10 May 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: ChowNow is easy to use, reasonably priced, and integrates perfectly with our POS system (Toast). Not to mention, they employ some very kind people who are willing to help with whatever you need. It is a great and easy way to increase revenue for your business.
> 
> **Cons**: The User Interface of the ChowNow Dashboard can be a little confusing at times but serves its purpose and offers many helpful tools.
> 
> Here at Classic Rock Coffee Co. \& Kitchen, we have never had an issue with ChowNow, and we've been partnered with them for almost 6 years\!

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### "Build Customer Loyalty With ChowNow" — 5.0/5

> **Kartisha** | *09 December 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: I've been with Chownow for 4 years. I love everything about the platform- the App, Order Management, and the Customer Loyalty Program.
> 
> **Cons**: I was able to create email marketing in the past. I no longer see that option. That was a bummer. I would love to see this added or something else put i place to create equal value. There are some huge fees added that i can't explain to the customer. An example.. I had a customer to place an order from my website, for pickup. the order total was $60 dollars and the additional fee was $18.
> 
> Over the years i've seen changes that have improved the platform and keeps me connected to my customer base. The addition of customer loyalty programs and updated website features have been a bonus. Customer Service is top tear. Overall, I've had a great experience.

-----

### "Crab Cooker" — 4.0/5

> **Juan** | *15 September 2025* | Restaurants | Recommendation rating: 6.0/10
> 
> **Pros**: The look of the user interface and simplicity for the customer. It's also a great mobile devise interface.
> 
> **Cons**: POS integration with OTTER. When something goes wrong, it's difficult to find and fix the issue. I've had several occasions where OTTER says it's a Chow Now issue, and Chow Now says it's an OTTER issue.
> 
> Overall good experience in comparison to our old online ordering system. The customer service is top notch, and I feel the person on the other side is truly trying to help me.

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### "Easy way to save labor and grow sales" — 5.0/5

> **Jack** | *10 July 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. Best way to get an app and online orders without spending a ton of time and money. Grow your business without a ton of expense
> 
> **Cons**: Doesn’t integrate well with toast due to modifiers. However, I think that’s a toast issue, not chow now.
> 
> Chow now has helped us tremendously by eliminating phone calls and streamlining order taking by our staff. It’s also a significantly better experience for the guest which has translated into extra sales and more productive employees.

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### "Phil’s Dream Pit" — 5.0/5

> **Brian** | *10 December 2025* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of ordering for customers and ease of understanding ordered and needed.  Tickiets indicate exactly what to bageading to fewer mistakes
> 
> **Cons**: Cost.  The cost of using ChowNow service continues to go up every time we renew.  This is disturbing since most post systems can do online ordering now
> 
> Reps are good and helpful when we need assistance.  Customers do not seem to have much issue finding what they need

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1012773/chownow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/229841/ChowNow/> |
| en-AE | <https://www.capterra.ae/software/1012773/chownow> |
| en-AU | <https://www.capterra.com.au/software/1012773/chownow> |
| en-CA | <https://www.capterra.ca/software/1012773/chownow> |
| en-GB | <https://www.capterra.co.uk/software/1012773/chownow> |
| en-IE | <https://www.capterra.ie/software/1012773/chownow> |
| en-IL | <https://www.capterra.co.il/software/1012773/chownow> |
| en-IN | <https://www.capterra.in/software/1012773/chownow> |
| en-NZ | <https://www.capterra.co.nz/software/1012773/chownow> |
| en-SG | <https://www.capterra.com.sg/software/1012773/chownow> |
| en-ZA | <https://www.capterra.co.za/software/1012773/chownow> |

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