--- description: Learn more about Product Fruits price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Product Fruits Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/30819/onboarding/software) > [Product Fruits](/software/1011214/product-fruits) # Product Fruits Canonical: https://www.capterra.co.za/software/1011214/product-fruits Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/1011214/product-fruits?page=2) > The AI-powered product onboarding platform. Elvin AI generates tours, answers support questions, and personalizes every user journey. > > Verdict: Rated **4.7/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Product Fruits? Product teams, customer success managers and support leads use Product Fruits to shorten time to value, increase feature adoption and reduce churn. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 89 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Product Fruits ## Commercial Context - **Starting Price**: US$111,00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Product Fruits offers a fully-featured 14 days trial. No credit card is needed. You can choose between 3 plans depending on your use-case: Starter, Pro and Business. Enterprise clients: Please contact us for a custom quote - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audience Targeting - Communication Management - Compliance Management - Content Creation - Contextual Guidance - Customer Experience Management - Drag & Drop - Engagement Tracking - Feedback Management - In-App Training - Launch Management - Live Chat - Multi-Language - NPS of Customers - Onboarding - Performance Metrics - Reporting/Analytics - Self Service Portal - Self Service Tools - Surveys & Feedback - Task Management - Third-Party Integrations - Training Management - User Onboarding - Visual Analytics - Workflow Management ## Integrations (16 total) - ActiveCampaign - Crisp - Customer.io - Drift - Google Analytics 360 - Heap - HubSpot CRM - Intercom - Mixpanel - Salesforce B2B Commerce - Segment - SessionStack - Slack - Smartlook - Typeform ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Onboarding Software](https://www.capterra.co.za/directory/30819/onboarding/software) ## Related Categories - [Digital Adoption Platforms](https://www.capterra.co.za/directory/31638/digital-adoption-platform/software) - [No-Code Development Platforms](https://www.capterra.co.za/directory/32095/no-code-platform/software) - [Onboarding Software](https://www.capterra.co.za/directory/30819/onboarding/software) - [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software) - [Customer Success Software](https://www.capterra.co.za/directory/30961/customer-success/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1822 reviews) 3. [Rippling](https://www.capterra.co.za/software/172127/rippling) — 4.9/5 (4614 reviews) 4. [BambooHR](https://www.capterra.co.za/software/110968/bamboohr) — 4.6/5 (3108 reviews) 5. [Deel](https://www.capterra.co.za/software/205015/deel) — 4.8/5 (4265 reviews) ## Reviews ### "A unique experience with Product fruits." — 5.0/5 > **Adel** | *20 March 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Amazing and very easy to use. I liked it a lot and I use it a lot. Thank you for the great service and support from the team by Product Fruits > > **Cons**: I hope it continues to develop until it reaches every user and increases the products. > > My experience was great. It is easy to use, the service is very good, and it saves time and money. A unique experience with Product fruits. ----- ### "Great product, great value\!" — 5.0/5 > **Allison** | *02 August 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I don't believe you'll find a product on the market that is easier to use, more full-featured, or at a better price point than Product Fruits. We previously used a leading competitor, but their pricing structure was not only hard to understand but also prohibitively expensive. This really limited us. In contrast, Product Fruits offers all their features at a single, reasonable cost, making it an exceptional value. Switching to Product Fruits has been a game-changer for us, providing us with a comprehensive solution without breaking the bank. Highly recommended\! > > **Cons**: Product Fruits is still in its early stages, so naturally, there are some deficiencies in the product. This requires a bit of patience and a willingness to support their ongoing development efforts. However, I actually appreciate having a voice in those improvements, so it's not really a negative for me. Being able to contribute feedback and see it shape the product is a unique and rewarding experience. > > From sales to customer support to product management, the entire Product Fruits team has been great to work with so far. I enjoy receiving product tips via email, the team is very responsive when I have questions, and the product itself is pretty awesome. ----- ### "Exceptional service" — 5.0/5 > **Aaron** | *26 March 2025* | Computer & Network Security | Recommendation rating: 2.0/10 > > **Pros**: In addition to that, their support and reactiveness is fantastic. I have interacted several times with them and they were always super supportive in finding solutions or even implementing quick fixes. > > **Cons**: CSS selection for hints can be tricky sometimes > > They answer in minutes and really take care of understanding your business problemas and thinking on creative ways to solve them. Really really amazing service. ----- ### "A Practical Layer for In-App Education and Client Engagement" — 4.0/5 > **Tim** | *29 September 2025* | Internet | Recommendation rating: 8.0/10 > > **Pros**: Straightforward Setup: Implementation was fast. It plugged into our app with minimal engineering involvement. Within a day, we were able to build and publish our first tour. Versatile In-App Guides: The guided tours, tooltips, and announcement banners work well for step-by-step training. It’s been especially useful for walking new users through multi-step processes (like automation setup or report building) without overwhelming them. Segmentation Capabilities: The ability to target content by segment (e.g., enterprise vs. small teams, admin vs. LO) helps us tailor messaging and avoid cluttering the UI with irrelevant prompts. We’re using it to surface different onboarding content depending on user role and account type. Announcement Center \& Version Control: The built-in “What’s New” hub makes release notes feel more professional. It’s easy to roll out announcements and track which ones land with which audience — nice for internal audits. Low Lift for Non-Technical Teams: Our Client Success and Support teams can build and launch most content without waiting on Product or Engineering. That’s a big win for agility > > **Cons**: Limited Visual Flexibility: Design options are serviceable but not fully on-brand. There’s some customization (colors, logos, etc.), but layouts and animations feel a bit rigid. If you’re picky about pixel-perfect alignment with your product UI, you’ll notice the constraints. Analytics Could Be Deeper: You can see basic engagement (views, completions), but you don’t get much behavioral insight beyond that. We’re compensating by layering PostHog analytics on top, but ideally, I’d want more native reporting — e.g., correlation between tour completion and feature adoption. Segment Syncing Limitations: Product Fruits doesn’t yet support robust two-way syncs with CRMs like HubSpot or customer data platforms. That means we rely on manual uploads or API workarounds to align segments — not ideal when you’re trying to keep messaging dynamic and data-driven > > My overall experience with Product Fruits has been largely positive — it’s a practical, no-nonsense tool that does what it says it will. We didn’t have to jump through hoops to get it working, and it’s given our team a way to communicate and educate directly inside the product without having to lean on engineering every time. From a day-to-day standpoint, it’s made it easier to roll out feature tours, in-app announcements, and guided onboarding paths for new users. The segmentation piece has been especially helpful — being able to target content based on user type or account size has allowed us to deliver more relevant experiences, which is critical when you’re supporting both enterprise accounts and smaller teams with very different needs. ----- ### "Great for Quick, No-Code Product Tours" — 4.0/5 > **Ganesh Prasad** | *03 September 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Very intuitive to set up and use — minimal learning curve. Flexible options for creating guided tours, tooltips, and checklists without coding. Good balance between simplicity and customization. Smooth integration into existing workflows. Helpful analytics to track engagement and completion rates. > > **Cons**: The UI could feel a bit limiting when trying to design more polished or branded experiences. Some advanced customization (styling, layout control) requires extra workarounds. Analytics are helpful but could go deeper (e.g., more granular user-level insights). Occasional small quirks when setting up complex flows across multiple pages. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/1011214/product-fruits?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1011214/product-fruits) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data