--- description: Learn more about Microsoft Outlook price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.co.za/software/1010311/microsoft-outlook Page: 1 / 98\ Next: [Next page](https://www.capterra.co.za/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2426 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2426 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.co.za/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 4. [Yahoo Mail](https://www.capterra.co.za/software/1035225/yahoo-mail) — 4.2/5 (846 reviews) 5. [Mailchimp](https://www.capterra.co.za/software/110228/mailchimp) — 4.5/5 (17572 reviews) ## Reviews ### "Microsoft Outlook" — 5.0/5 > **Refioe** | *15 January 2025* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: I like the effectiveness of it, and the interface is just so easy to understand. I came to see Outlook as I was helping a friend for a number of days, so I was sending emails for them using Outlook. > > **Cons**: Having to write a long email address can weigh me down at times because it has the tendency of kicking me out before I complete I writing a long email address, but I have found a solution, I just write an email address on another tab, copy it and past it on the address space. ----- ### "A dependable email platform for business use" — 5.0/5 > **Ryan** | *16 March 2026* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: Microsoft Outlook is a very reliable and professional email platform, particularly for business use. The integration with the wider Microsoft ecosystem such as Microsoft Teams, Word, Excel, and the calendar makes it extremely useful for managing communication and scheduling in one place. The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable. > > **Cons**: The interface can sometimes feel a bit cluttered compared to simpler email platforms, and it can take time to learn all of the features. Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments. > > Overall, my experience with Microsoft Outlook has been very positive. It is a dependable email and calendar solution that works particularly well in professional environments. Once you get used to the layout and features, it becomes a powerful tool for managing emails, meetings, and daily tasks efficiently. ----- ### "Business Friendly" — 4.0/5 > **SURYA MOULI** | *25 March 2026* | Food Production | Recommendation rating: 5.0/10 > > **Pros**: Very good for commercial use(office use), I see most of the offices and organisations use Outlook for their usage > > **Cons**: Bit expensive compared to other service providers such as google and other providers. Upgrades were not user friendly as well > > I had Outlook for 8 years, Mostly I'm easy to catch up with outlook upgrades but, some i have to look up for a video on how to do particular things ----- ### "Adequate Outlook" — 3.0/5 > **Gordon** | *10 December 2025* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: The set up and daily use is very simple and ituitive. Its gret that all you emaila ddresses and be held in one place for easy access from one point > > **Cons**: It does not perform very well with Gmail addresses. Some time they send without issue but more often tan not they get stuck and dont send, > > I would say the performance is adequate as long as you are not using Gmail. All the other providers work without any issue ----- ### "Our Companies Preferred Work Email" — 5.0/5 > **sam** | *04 March 2026* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: We use this everyday and have personal work emails. The lead team regularly will invite each other to meetings or share what is going on and upcoming events using the calendar. Over time your emails recieve more and more spam but I have found outlook very good at putting this straight into junk before hitting my actual inbox. The desktop version of outlook ios brilliant to both look at and use and there is a large amount of areas that can be customised, so much so that using the default work email is a completely different experience to my own work email. We have never had any issues with bugs and have always been able to access our emails. > > **Cons**: There is a lot of customisation, which is great to some degree, but at the same time I need to use three different email addresses per day. Two of these are shared with other members of staff. When these get customised by the team in a different way from my own I do really struggle to go from one to another. I am aware, however that this is most likely my issue., but it is an issue to me so worth noting. If I'm covering for a week off I ofrten change the settings back to that of my own > > Outlook is our preferred email for the business. Historically we have used others but this has been a staple for at least 5 years. The calendar is essential and setting up signatures for different users and out of office messages save a lot of time. ----- Page: 1 / 98\ Next: [Next page](https://www.capterra.co.za/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data