---
description: Learn more about Microsoft Outlook price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Microsoft Outlook Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook)

# Microsoft Outlook

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> Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events.
> 
> Verdict: Rated **4.5/5** by 2457 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft Outlook?

Students and professionals, businesses of all sizes, educational institutions, etc.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2457 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Microsoft Office for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Collaboration Tools
- Contact Management

## Integrations (12 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Excel
- Microsoft OneNote
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft To Do
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software)

## Alternatives

1. [Gmail](https://www.capterra.co.za/software/202338/gmail) — 4.8/5 (13411 reviews)
2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17564 reviews)
3. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14084 reviews)
4. [Yahoo Mail](https://www.capterra.co.za/software/1035225/yahoo-mail) — 4.2/5 (850 reviews)
5. [Mailchimp](https://www.capterra.co.za/software/110228/mailchimp) — 4.5/5 (17604 reviews)

## Reviews

### "Great Calendar and E-Mail Management Tool" — 4.0/5

> **Bongi** | *25 April 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like Adobe. The fact that I can have many features in one place such as an e-mail address, calendar and to do lists is very impressive.
> 
> **Cons**: The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact or similar results.
> 
> I have had an overall good experience with Outlook, I find it easy to use and the integration with other Microsoft and external software makes life easy. Managing appointments and managing tasks has greatly assisted me with increased productivity.

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### "Microsoft Outlook" — 5.0/5

> **Refioe** | *15 January 2025* | Writing & Editing | Recommendation rating: 10.0/10
> 
> **Pros**: I like the effectiveness of it, and the interface is just so easy to understand. I came to see Outlook as I was helping a friend for a number of days, so I was sending emails for them using Outlook.
> 
> **Cons**: Having to write a long email address can weigh me down at times because it has the tendency of kicking me out before I complete I writing a long email address, but I have found a solution, I just write an email address on another tab, copy it and past it on the address space.

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### "Outlook:  You know what you're going to get going in, and its good" — 4.0/5

> **Joel** | *23 April 2026* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Look and feel and functionality is comfortable and familiar, especially for those who have long-used non-browser based email clients.
> 
> **Cons**: Fairly regularly stalls when attempting to access or update various information (such as distribution group members) within the app.
> 
> While there are occasional annoying nuances to Outlook (delay in server response, random anomalies), it is a solid, well-tested, tried-and-true email client that is comfortable and consistent in its design and usability.

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### "Best Combo Email\&Calendar" — 4.0/5

> **Anna** | *14 April 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Microsoft Outlook is the best combo for managing emails and calendars in the same tool. It’s simple and has all the features that make me love Gmail.
> 
> **Cons**: Microsoft Outlook shows ads all the time in the free version. Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best.

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### "Adequate Outlook" — 3.0/5

> **Gordon** | *10 December 2025* | Entertainment | Recommendation rating: 7.0/10
> 
> **Pros**: The set up and daily use is very simple and ituitive. Its gret that all you emaila ddresses and be held in one place for easy access from one point
> 
> **Cons**: It does not perform very well with Gmail addresses. Some time they send without issue but more often tan not they get stuck and dont send,
> 
> I would say the performance is adequate as long as you are not using Gmail. All the other providers work without any issue

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1010311/microsoft-outlook)

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