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Social Listening Tools

Social listening tools enable organizations to track, gather and analyze conversations about their brand, competitors, or new market trends across a variety of social media channels, review platforms and web.

Understand your customers, your brand, and your market with Brandwatch’s advanced Consumer Intelligence platform. Learn more about Brandwatch
Brandwatch's Consumer Research platform gives you access to deep consumer insights drawn from social listening that spans across over 100 million online sources. Powerful historical analysis, AI-powered search, sentiment analysis, and over 50 live visualizations help brands and agencies bring structure and meaning to the voices of billions of people. Understand and engage with your customers at the speed of social with Brandwatch, the social suite built for our fast-moving world. Learn more about Brandwatch

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Highly accurate and smart, YouScan helps brands to listen to social media and get visual insights to make data-backed decisions. Learn more about YouScan
YouScan is an AI-powered social listening tool, helps marketers, researchers, CX and PR pros fully understand their customers by providing insights into: "What they say", "What they do", and "Who they are". With 400+ clients worldwide, including Nestle, L'Oreal, PepsiCo, Coca-Cola, and McDonald's, YouScan offers: 1. Insights Copilot, the first social listening assistant powered by ChatGPT. 2. Industry-leading social media image analysis capabilities. 3. Powerful reporting and user-friendly UI. Learn more about YouScan

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Complete social media management tool for agencies and teams of all sizes. Read why Capterra reviewers love Agorapulse.
Agorapulse is a social media management tool that manages social media messages, schedules and publishes content across channels, monitors, and gets stunning reports all in one easy-to-use dashboard. The Social Media ROI feature by Agorapulse empowers marketers to make data-driven decisions, optimize their strategy, and maximize ROI. This dashboard integrates GA4 allowing users to track customer engagement across multiple devices with minimal setup. Learn more about Agorapulse

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Sprout Social offers social media engagement, publishing, analytics, listening and reporting solutions for leading agencies and brands.
Sprout Social offers social media engagement, publishing, analytics, listening and reporting solutions for leading agencies and brands including Loews Hotel, NBC Universal, Macys, Chipotle and Sony. Available via web browser, iOS and Android, Sprout enables brands to simplify social management, collaborate across teams and provide an exceptional customer experience. Sprout Social supports Facebook, Twitter, Instagram, LinkedIn, and Pinterest. Learn more about Sprout Social

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Social listening is only the first step. Mention helps to manage social media publishing to build stronger communities online.
Mention changes the way businesses manage their online presence. Our social listening platform instantly monitors important conversations from millions of sources across the web and social media platforms such as Facebook, Twitter, Instagram, Pinterest, and TikTok to deliver insights that truly make an impact. Learn more about Mention

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Reputation provides a 360-degree view of online reputation to effectively manage reviews, business listings, social, & customer surveys
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow - including Marketing, CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Learn more about Reputation

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Social media scheduler that allows you to setup recurring schedules.
RecurPost is a social media scheduler with repeating schedules. We let you categorize your updates into categories, such as blogs, videos, other people's contents, memes and quotes etc. You can then create schedules for each library. For instance, you can have one blog post go out on your Facebook pages in the afternoon and one meme go out on your Twitter every 4 hours. Once an update goes out it goes and sits at the end of the library to be posted again once everything else has gone out once. Learn more about RecurPost

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Oktopost is a B2B social engagement suite that supports modern data-driven organizations.
Oktopost's social listening tool helps companies monitor brand/industry conversations across social media in real-time. The tool provides businesses with insights to respond quickly and effectively to customer needs and feedback. User-friendly interface tracks hashtags, keywords, and mentions for industry updates and improved customer engagement. Social listening with Oktopost helps stay ahead of competition and improve customer satisfaction. Learn more about Oktopost

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Facelift is a world-leading Social Media Management Tool that enables you to monitor your brand perception and share of voice.
Facelift is a world-leading Social Media Management Tool. The Social Media Listing feature helps you to monitor brand perception and share of voice. The powerful solution provides you with actionable insights for the best ROI. More than 2,000 medium-sized & enterprise companies in > 50 countries worldwide trust on the scalable, ISO 27001 certified solution perfected in an All-in-One tool. Beside it gives you industry-leading, advanced analytics to enables you to achieve your business objectives. Learn more about facelift

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Meltwater offers intuitive, customisable monitoring dashboards where you can track conversations in real-time.
Wherever your company is mentioned, Meltwater makes sure you know about it. Research and monitor content across the entire social web, with real-time and historical access to over 1.2 trillion social and editorial conversations. With unlimited ad-hoc searches and volume, you'll stay up to date on new market trends, consumer sentiment, brand health, and your competition - no backfill required. Learn more about Meltwater

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Cision is a leading global provider of earned media management software and services to PR and marketing communications professionals.
Cision is a leading global provider of earned media management software and services to public relations and marketing communications professionals. Cision's software allows communicators to target key influencers, distribute strategic content, track and measure meaningful impact through text and images. Cision has offices in 24 countries in NA, EMEA and APAC and offers a suite of best-in-class solutions, including PR Newswire, MultiVu, Brandwatch, Cision Communications Cloud and Insights. Learn more about Cision

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Leverage actionable insights with Sprinklr's AI-powered social listening for enterprises—all on a single Unified-CXM platform.
Best for: Large companies with 200+ employees Sprinklr offers the industry's most advanced social listening tools for enterprises. Sprinklr delivers AI-powered social listening, data interpretation, and actionable insights across 35+ modern channels—empowering you to listen to competitors and customers to identify invaluable trends, challenges and opportunities in real time. Leave point solution chaos behind with Sprinklr, the world’s first and only Unified-CXM platform. Learn more about Sprinklr

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Harness actionable insights, market trends, and consumer feedback from the deluge of social voices with Infegy Atlas.
Infegy Atlas combines diverse social listening capabilities with the most comprehensive analytics on the market. Equipped with Infegy IQ, our proprietary AI, you’ll quickly be finding market insights. It goes beyond basic sentiment to to Infegy Atlas has unlimited topics, mentions and queries leading to the most flexible tool on the market. Learn more about Infegy Atlas

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Get Bunker DB as your teammate and understand the potential of all your data in a simple and clear way.
Stay in the loop about mentions of your brand. Our technology tracks and collects all user comments about your brand and relevant topics from different sources, in real time and in any language. Learn more about Bunker DB Analytics

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
The Unified Customer Experience Management Platform
Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organisations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Learn more about Locobuzz

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
A media monitoring and social listening tool with real-time global coverage, advanced brand analytics, and market insights.
Find out how people feel about your brand or product in no time. • Never miss another mention of your brand on any social media (FB, YouTube, TikTok..) • Always know how the public perceives your brand or competitors • Make data driven decisions quicker • Track even on the go with our mobile app Learn more about Determ

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
The end-to-end Social Marketing Cloud for modern Enterprise and Commercial brands. Listening & community management powered by AI.
Emplifi Social Marketing Cloud is an end-to-end Social Marketing Platform for modern enterprises. From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale. AI-powered community management and listening tools generate insights on competition, trends, influencers, followers and behaviors so you can apply the right content to the right audience. Learn more about Emplifi Social Marketing Cloud

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Listen, analyze, report. A complete Web & Social Media Monitoring solution to manage Mentions to your brand. Data Quality & Quantity.
The perfect combination of powerful analytics, comprehensive data sources, and ease of use. Mentionlytics is a Web and Social Media Monitoring platform for companies and agencies. You can monitor your brand, competitors, hashtags on multiple social media platforms (TikTok, Facebook, Twitter, Instagram, Youtube, Linkedin, Reddit, etc) and across the web (news, blogs, forums, etc). It offers unique automated insights from SIA, the A.I. Social Intelligence Advisor, and absolutely stunning reports! Learn more about Mentionlytics

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
KPI6 is the Consumer Intelligence Suite providing unsolicited-based insights to improve the effectiveness of decision-making processes
KPI6 is a Software as a Service Suite adopted by Brands and media agencies to understand consumers, identify their needs, and define audience segments. It analyses a multitude of user-generated content and unsolicited sources like online reviews, social and web panels, digital open data to provide the critical strategic insights a company needs to drive innovation, opportunity assessment, strategic planning, segmentation, creative development, and media strategy. Learn more about KPI6

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Listen to and build insights on your consumers with Talkwalker's next-generation social listening platform.
Listen to and build insights on your consumers with Talkwalker's next-generation social listening platform. Easy to use, first-class support, and forward-thinking feature releases. With leading AI and natural human search to get you to the insights that matter fast. Learn more at www.talkwalker.com/products/social-listening Learn more about Talkwalker

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Plan, publish, analyze, moderate posts & campaigns, and coordinate collaboration across teams with adhook.
Adhook combines Social Media Management and Digital Advertising in one tool. The All-In-One software helps to plan, publish, analyze & moderate your activities. With its collaboration features such as review workflows or content sharing, adhook supports companies to design more efficient marketing processes. Features: Post Publishing, Advertising, Analytics, Collaboration, Moderation, Employee Advocacy Supported platforms: Google, Facebook, Instagram, LinkedIn, Twitter, TikTok Learn more about Adhook

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Konnect Insights is a social listening, analytics and Social CRM platform with beautiful dashboards and BI tools
Konnect Insights is a social listening and analytics platform that offers all in one tool for Listening + Analytics + Social CRM + Publishing. Easy-to-use, great coverage from 100s of millions of sources, beautiful dashboards, real time data are some of the key strengths of Konnect Insights. You will fall in love with the user experience and the UI of the tool. There are loads of slicing and dicing of data. Built on big-data technology ensures you do not miss any data. Learn more about Konnect Insights

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Digimind is a social listening and market intelligence platform designed to facilitate insight-driven digital transformation.
Digimind is a simple yet powerful social listening and market intelligence platform used by companies to transform data into actionable insights for strategic decision-making. Digimind helps marketers and analysts on brand reputation, competitive intelligence, consumer insights, trend tracking, influencers identification and campaign analysis. Learn more about Digimind

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Powered by IA.
Stop wasting hours in your social media analysis. Click, Insight... Click, Insight... Learn more about Welov

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics
Elevate your marketing and sales with TrendSights: AI-powered insights, influencer detection & content creation. Maximize your ROI.
TrendSights offers various AI-powered marketing tools for analyzing all media channels, including influencers. Our easy-to-use, AI-powered marketing intelligence platform is designed for businesses that are customer-centric. Seamlessly harness the power of real-time media monitoring and data analysis to maximize your ROI. Our cutting-edge platform goes beyond traditional suites, offering AI-generated content creation and pinpoint-accurate influencer identification at a geo-local level. Learn more about TrendSights

Features

  • Brand Tracking
  • Sentiment Analysis
  • Data Visualization
  • Trend Analysis
  • Performance Metrics