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Natural Language Processing (NLP) Software
Natural Language Processing (NLP) software helps computers understand, interpret, and manipulate human language (e.g. speech and text) through the use of artificial intelligence.
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Understand your market with advanced consumer intelligence. Engage with your customers with best-in-class social media management tools
Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers 5,000+ companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data to help organizations better understand how consumers feel about their brands and products. Its Social Media Management solution includes social media listening, engagement, publishing, measurement, influencer marketing and customer data management.
Learn more about Brandwatch
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Cloud-based solution that leverages natural language processing to identify insights into sentiment and emotions across Slack.
Cloud-based solution that leverages natural language processing to identify insights into sentiment and emotions across Slack.
Learn more about ChatPulse
Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Augmented analytics and chatbots in SAS Visual Analytics accelerate insights and help uncover stories hidden in your data.
SAS Visual Analytics facilitates exploration, interactivity, analysis, and sharing insights through natural language with a single low-code/no-code interface. Use machine learning and natural language explanations to find, visualize and narrate stories and insights that are easy to understand and explain.
Plus, augmented analytics and chatbots accelerate insights and help uncover stories hidden in your data. Now getting insights from data happens in a single click.
Learn more about SAS Visual Analytics
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data. Denser AI aims to provide accurate responses by delivering consistent and reliable information to customers and employees.
Denser AI Use Cases:
Website Search and Chat: Transform site interactions with AI-Powered Search and Chat.
Enhanced Technical Support: Gain in-depth insights from documents for technical doc support.
Superior Customer Service: Revitalize your customer interactions with smart systems.
Proactive Lead Generation: Master the art of generating leads from your website.
Why Denser AI:
Efficiency&Scalability: Build intelligent AI search & chat systems over hundreds of thousands web pages.
Exceptional Accuracy: Deliver precise answers and cite source documents.
Advanced Search Functionality: Offer document and text segment search results in conjunction with AI responses.
Cost-Saving Intelligence: Continuous 24/7 assistance and significant cost reduction.
Learn more about Denser AI
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
KPI6 is the Consumer Intelligence Suite providing unsolicited-based insights to improve the effectiveness of decision-making processes
KPI6 is a Software as a Service Suite adopted by Brands and media agencies to understand consumers, identify their needs, and define audience segments.
It analyses a multitude of user-generated content and unsolicited sources like online reviews, social and web panels, digital open data to provide the critical strategic insights a company needs to drive innovation, opportunity assessment, strategic planning, segmentation, creative development, and media strategy.
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Chattermill unifies customer feedback, customer support, and product feedback into a single platform, to analyse customer data at scale
Chattermill uses deep learning artificial intelligence (AI) to analyse natural language customer feedback data and provide actionable insights. With Chattermill, you can better understand what drives your customers by unifying customer feedback, customer support, and product feedback into a single platform.
The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses.
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Grooper provides data enrichment that embeds human comprehension into documents and other unstructured data.
Grooper is an intelligent document processing and digital data integration solution that empowers organizations to extract meaningful information from paper/electronic documents and other forms of unstructured data.
The platform combines patented and sophisticated image processing, capture technology, machine learning, natural language processing, and optical character recognition to enrich and embed human comprehension into data.
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
OctaveMT is a secure machine translation platform for users challenged with speed and volume needs in HR, legal, financial, and IT.
Experience machine translation redefined for modern global business. OctaveMT gives you the benefits of a single platform with subscription-based SaaS models that give you flexibility based on your volume, speed, and security requirements. With machine technology complemented by human translation, OctaveMT delivers greater efficiency and accuracy than traditional systems. Save millions in costs while speeding up your time to market—all with superior quality and security.
Learn more about United Language Group Octave
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Leading end-to-end data science platform that fully automates & augments the data prep, model creation, model operations processes.
Altair AI Studio (formerly RapidMiner) is reinventing enterprise AI so that anyone has the power to positively shape the future. We’re doing this by enabling ‘data loving’ people of all skill levels, across the enterprise, to rapidly create and operate AI solutions to drive immediate business impact. We offer an end-to-end platform that unifies data prep, machine learning, and model operations with a user experience that provides depth for data scientists and simplifies complex tasks for everyone else.
Learn more about Altair AI Studio
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Surveypal captures and analyzes every piece of feedback, allowing you to anticipate customer needs and improve the customer experience.
Surveypal is an AI-powered customer experience solution that transforms how businesses understand and act on customer feedback. We focus on the power of context, diving into the nuances of each customer interaction to uncover the 'why' behind the 'what.' This approach enables businesses to offer hyper-personalized customer experiences at scale, turning feedback into actionable insights that drive growth and innovation
Use artificial intelligence to dive into both direct and indirect customer feedback. Surveypal's unique approach enables you to understand the 'why' behind customer feedback, leading to data-driven decisions that increase customer satisfaction, brand loyalty, and revenue.
Go beyond traditional surveys to capture every customer's voice, driving meaningful change and improving customer experience at scale.
Surveypal is a trusted solution with 17+ years of experience and is used by over 600 companies worldwide.
Learn more about Surveypal
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Digimind is a social listening and market intelligence platform designed to facilitate insight-driven digital transformation.
Digimind is a simple yet powerful social listening and market intelligence platform used by companies to transform data into actionable insights for strategic decision-making. Digimind helps marketers and analysts on brand reputation, competitive intelligence, consumer insights, trend tracking, influencers identification and campaign analysis.
Learn more about Digimind
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
ChatGPT Writer is a cloud-based AI-enabled tool that harnesses the power of ChatGPT AI to assist users in various writing tasks.
ChatGPT Writer is a tool that harnesses the power of ChatGPT AI to assist users in various writing tasks. With this tool, users can effortlessly write email messages, fix grammar mistakes, rephrase text, change writing tone, summarize text, and much more. It is designed to work seamlessly on all websites and is compatible with Chromium-based browsers such as Chrome, Brave, and Edge.
Learn more about ChatGPT Writer
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Analyze feedback, reviews, chats, emails, surveys, etc in an easy way, getting a better understanding of your customers and employees.
Customer and employee feedback analyses made it easy. With Deep Talk, turn any text into powerful data, analyzing surveys, reviews, chats, emails, etc., with few clicks.
Classify and categorize your customer and employee feedback, get the sentiment, and understand the NPS, CSAT and what is behind it.
Learn more about Deep Talk
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
HumanFirst is a solution to curate, build, and continuously improve NLU training datasets in a data-driven and streamlined way.
HumanFirst is a solution to curate, build, and continuously improve NLU training datasets in a data-driven and streamlined way. Say goodbye to expensive data-engineering and manual workflows in your NLU-data driven projects.
Power a multitude of use-cases with high-quality data: chatbots, digital IVR, voice of the customer analytics, callcenter AI, sales automation - you name it!
Learn more about HumanFirst
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Our NLP engine is capable of analyzing complex customer queries and responding in a tone that is human-like.
Our Conversational AI Platform is powered by Natural Language Processing and Meta-Learning, which enables our intelligent virtual assistants to communicate in a human-like tone. By being able to analyze complex queries, our platform enables you to increase your First Time Resolution (FTR) rates and deliver a seamless customer experience.
Learn more about Enterprise Bot
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
AI-powered virtual assistant that helps with automating customer support, sales and marketing, and answering FAQs.
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
Learn more about watsonx Assistant
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Elevate customer support with Moveo. Seamlessly deploy & manage generative AI powered virtual agents across channels in 21 languages.
Moveo.AI transforms customer experiences with conversational AI agents. Seamlessly integrate Moveo.AI with diverse channels and back-end systems for a unified customer experience.
Our enterprise-grade platform, driven by generative AI and proprietary LLMs, effortlessly processes any data, enabling automation of diverse business processes. Moveo.AI evolves, learning from past interactions, adeptly handling misspellings, and scaling to meet the demands of hundreds of requests in 21 languages.
Learn more about Moveo.AI
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
MeetRox is a cloud-based and AI-enabled software that helps businesses throughout sales and Customer Support Departments record and tra
MeetRox is the ultimate solution for optimizing sales meetings with artificial intelligence. Integrated with top CRM systems like Salesforce, HubSpot CRM, RD CRM, Ploomes, Zoho CRM, and Pipedrive, MeetRox automates CRM entries, saving time and enhancing productivity and data accuracy.
It offers advanced features like Pitch Quality Check, ensuring alignment with the sales playbook, and an AI that identifies patterns distinguishing top performers. The Rox Assistant uses recorded meeting data to quickly deliver follow-up emails, personalized messages, and more. Analytics AI provides detailed insights on pain points, objections, lost deals, and competitors. Seamlessly connecting with video conferencing tools like Zoom and Google Meet, and capturing VoIP calls, MeetRox transforms sales team efficiency with cutting-edge technology and strategic insights.
Learn more about MeetRox
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Hello Customer: the AI-powered Voice of Customer platform to centralize and analyze feedback, prioritize actions and take action.
Hello Customer: the AI-powered Voice of Customer platform to collect, centralize and analyze feedback, prioritize actions and confidently take business-critical decisions.
-AI analysis with the highest precision and deepest level of detail, out of the box and in real-time.
-Launch your feedback program in weeks, not months
-Get actionable insights in no time
-Enrich and segment your feedback data
Discover how we help brands like Bridgestone and TotalEnergies prfioritize the right CX projects.
Learn more about Hello Customer
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Reach customers through any channel in one solution and transform the way you do business.
Transform the way you do business!
inConcert makes it possible to reach customers through any channel in one solution with all the necessary tools for successful high-demand contact center operations. It’s engineered to deliver excellence in performance and customer experience, from traditional and robust dialing systems and IVRs to AI powered speech analytics, chatbos, voicebots and voice portals.
Learn more about inConcert Contact Center
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
The Speechify API is the market-leading API that helps websites and apps add an audio "play button" to all of their content.
The Speechify API is the market-leading API that helps websites and apps add an audio "play button" to all of their content. Speechify partners include websites with massive audiences like Medium.com and StarTribune.com. The API increases time-on-site, accessibility SEO, and user engagement to help increase revenue. The Speechify API includes text-to-speech, text highlighting, multiple human-like voices, a sliding scale to adjust speed, and an iOS SDK.
Learn more about Speechify Text to Speech
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Web-based tool that enables businesses to read PDF, Word, and Excel files, compares multiple documents, and more.
Web-based tool that enables businesses to read PDF, Word, and Excel files, compares multiple documents, and more.
Learn more about LearnITy Knowledge Engine
Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Online monitoring and listening tool to measure and analyze what is said about your brand on Internet and Social Networks.
Atribus is a consumer intelligence tool with online monitoring solutions for social networks, written press, digital newspapers, websites, forums, blogs, radio and television that allows to collect in a single tool all the mentions related to topics, users, brands and influencers.
Learn more about Atribus
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
Explore what’s possible with a complete AI and analytics platform that helps turn critical questions into trusted decisions.
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. Viya makes it possible to integrate teams and technology, enabling all users to work together successfully. AI-based automation aligns to the needs and talents of your team, connecting all aspects of the AI and analytics life cycle and helping turn critical questions into trusted decisions.
Learn more about SAS Viya
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place.
ElevenLabs is a text-to-speech and AI voice generator software that uses generative AI to create realistic synthetic voices in multiple languages and voices.
Users can clone voices or generate new voices through an intuitive interface. Key features are precision tuning controls, a text reader to convert text to natural speech, and tools to produce audiobooks. The software is built using deep learning research to advance AI speech synthesis.
Learn more about ElevenLabs
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Features
- Optical Character Recognition
- Multi-Language
- Speech Recognition
- Machine Learning
