---
description: Page 7 - See the list of the best IT Ticketing Systems solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 7 - IT Ticketing Systems - Prices & Reviews - Capterra South Africa 2026
---

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# IT Ticketing Systems

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> IT Ticketing Systems are software tools for managing and resolving user-reported issues and service requests in an organized manner. These systems enable IT support teams to track, prioritize, and address tickets efficiently, ensuring timely solutions while maintaining a detailed record of incidents and responses for accountability and analysis.

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## Products

1. [ServiceWise](https://www.capterra.co.za/software/10140/servicewise) — 4.6/5 (8 reviews) — ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.
2. [eQuip](https://www.capterra.co.za/software/152267/equip-enterprise-asset-management) — 4.3/5 (7 reviews) — eQuip is the asset management software of choice for enterprises in manufacturing, defense, aerospace and industrial services.
3. [Helprace](https://www.capterra.co.za/software/135036/helprace) — 4.7/5 (7 reviews) — Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Edits, Email Integration, Customer Contact System, Reporting
4. [IncidentMonitor](https://www.capterra.co.za/software/127625/incidentmonitor) — 4.1/5 (7 reviews) — Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
5. [OASIS](https://www.capterra.co.za/software/149742/oasis) — 3.4/5 (7 reviews) — Agile business systems to manage finances, CRM, ERP, and business analytics.
6. [Nextiva CRM](https://www.capterra.co.za/software/175763/nextiva) — 3.6/5 (7 reviews) — Nextiva Service CRM is a multi-channel customer support software that allows agents to manage all customer interactions in one place.
7. [WebsiteAlive](https://www.capterra.co.za/software/141296/websitealive) — 4.8/5 (6 reviews) — WebsiteAlive is a online communications provider dedicated to creating an innovative and customized live chat experience.
8. [Dezide](https://www.capterra.co.za/software/123909/advisor) — 4.2/5 (5 reviews) — Use Interactive Troubleshooting Guides to make sure everybody troubleshoots like the best
9. [bxp software](https://www.capterra.co.za/software/142212/bxp-software) — 4.2/5 (5 reviews) — Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.
10. [VeriShow](https://www.capterra.co.za/software/163727/verishow) — 5.0/5 (5 reviews) — Cloud-based video chat solution for businesses to co-browse and share content and streamline sales and customer service processes.
11. [Interakt](https://www.capterra.co.za/software/132102/interakt) — 5.0/5 (5 reviews) — Capture, Engage, Retain, and Support all your customers and visitors from one single dashboard.
12. [LionO360 CRM](https://www.capterra.co.za/software/180402/lionobytes-crm) — 5.0/5 (5 reviews) — We help growing businesses increase sales, improve customer relationships \& grow with our cloud-based CRM, FSM \& ERP business platform.
13. [C2CRM](https://www.capterra.co.za/software/134118/c2crm) — 5.0/5 (4 reviews) — C2CRM is the best CRM to manage your prospects and customers. Sales Automation, Marketing \& Customer Svs. Easy to use and affordable.
14. [ConVox](https://www.capterra.co.za/software/134502/convox) — 4.3/5 (4 reviews) — "ConVox: AI omnichannel \& ticketing platform to unify customer engagement. Visit \& review us on Gartner to boost your CX."
15. [RedHorse CRM](https://www.capterra.co.za/software/162100/redhorse-crm) — 3.5/5 (4 reviews) — A CRM system with shared calendar, integrated email, word merging, social media integration, and reporting.
16. [SimplyDesk](https://www.capterra.co.za/software/198382/simplydesk) — 4.5/5 (4 reviews) — Centralized IT ticketing system with SLA tracking, asset links, and automation. SaaS / on-premise. Easy to use. Expert support included
17. [Web Tracks](https://www.capterra.co.za/software/38130/web-tracks) — 4.3/5 (3 reviews) — Audits and tracks PC's, peripherals, software media, licensing \& documentation, purchasing and help desk tickets \& more.
18. [SpiceX](https://www.capterra.co.za/software/95190/spicecsm) — 4.3/5 (3 reviews) — SpiceCSM is a cloud based integration \& automation platform making it easy to connect disparate systems, and automating manual tasks.
19. [Maple CRM](https://www.capterra.co.za/software/125612/maple-crm) — 3.3/5 (3 reviews) — Maple CRM is all-in-one CRM + Case Process management platform designed for immigration consultants and RCIC Consultants
20. [RADAR CRM](https://www.capterra.co.za/software/210812/radar-crm) — 4.7/5 (3 reviews) — Automated platform that can be personalised to your unique business processes.
21. [Unthread](https://www.capterra.co.za/software/1070214/Unthread) — 5.0/5 (3 reviews) — Unthread is an agentic service management in Slack.
22. [Business Manager Enterprise (BME)](https://www.capterra.co.za/software/110971/businessman-enterprise) — 4.5/5 (2 reviews) — Manage all aspects of your business seamlessly, from prospect first contact, through sales, supply chain, and financials.
23. [ServiceTonic](https://www.capterra.co.za/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
24. [VIZOR IT Asset Management](https://www.capterra.co.za/software/112390/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews) — Help Desk ticketing solution for businesses needing a best practice Help Desk with integrated IT Asset Management. Try Now.
25. [CRMNEXT](https://www.capterra.co.za/software/118388/crmnext) — 4.5/5 (2 reviews) — CRMNEXT is a global CRM solution provider, a specialist in optimizing customer relationships.

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## Related Categories

- [Sales Tracking Software](https://www.capterra.co.za/directory/32744/sales-tracking/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32623/it-ticketing-systems-software/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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Try now for Free.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ff95465-bf00-4758-b4b3-f91571461fae.png","url":"https://www.capterra.co.za/software/112390/vizor-helpdesk-it-assets","@type":"ListItem"},{"name":"CRMNEXT","position":25,"description":"CRMNEXT is the Worlds most powerful financial CRM. It has practice leadership across nine verticals assisting businesses from SMEs to Fortune 500 businesses in optimizing customer relationships. Gartner recognizes CRMNEXT as a leading player in Sales force automation, Service Management and Lead Management. 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