---
description: Page 6 - See the list of the best IT Ticketing Systems solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 6 - IT Ticketing Systems - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](https://www.capterra.co.za/directory/32623/it-ticketing-systems-software/software) > [Page 6](https://www.capterra.co.za/directory/32623/it-ticketing-systems-software/software?page=6)

# IT Ticketing Systems

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> IT Ticketing Systems are software tools for managing and resolving user-reported issues and service requests in an organized manner. These systems enable IT support teams to track, prioritize, and address tickets efficiently, ensuring timely solutions while maintaining a detailed record of incidents and responses for accountability and analysis.

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## Products

1. [Results](https://www.capterra.co.za/software/70969/results-crm-business-suite) — 4.2/5 (17 reviews) — Results Software enhances service operations by centralizing customer relationships while offering a comprehensive view of client histo
2. [Revamp CRM](https://www.capterra.co.za/software/148028/revamp-crm) — 3.9/5 (17 reviews) — Revamp CRM is an Order-aware CRM for Online stores with customer behavior insights
3. [Novo Solutions](https://www.capterra.co.za/software/121230/municipal-asset-management-software) — 4.3/5 (16 reviews) — Simplify your Work with this easy to use and highly flexible web and mobile Asset, Work Order and Customer Service solution.
4. [Fieldpoint](https://www.capterra.co.za/software/43548/fieldpoint) — 4.1/5 (16 reviews) — Fieldpoint offers flexible solutions for medium/large size businesses as well as customized robust solutions for enterprise companies.
5. [MDidentity](https://www.capterra.co.za/software/177180/mdidentity) — 4.9/5 (16 reviews) — Reputation management solurion that helps businesses generate reviews, manage online presence \&amp; track patient satisfaction via surveys.
6. [White Fluffy Cloud](https://www.capterra.co.za/software/117048/whitefluffycloud-crm) — 4.5/5 (15 reviews) — Modular Cloud CRM + Telephony, Marketing, Sales Pipeline, Work Flow Automation, Booking Systems, Integrated Accountancy E-Commerce.
7. [Ivanti Neurons for ITSM](https://www.capterra.co.za/software/193225/service-desk) — 3.9/5 (15 reviews) — Gain a proven, robust IT service management solution that transforms help desks and support teams into strategic business enablers.
8. [SAP Marketing Cloud](https://www.capterra.co.za/software/205273/sap-marketing-cloud) — 4.2/5 (15 reviews) — SAP Marketing Cloud is the leading solution for omnichannel customer communication
9. [Remedyforce](https://www.capterra.co.za/software/110648/bmc-remedyforce-service-desk) — 4.3/5 (15 reviews) — Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk.
10. [GovQA](https://www.capterra.co.za/software/127701/webqa) — 4.4/5 (14 reviews) — GovQA automates public records request workflows with tools and security to improve collaboration and ensure government compliance.
11. [C2](https://www.capterra.co.za/software/135915/c2-atom) — 4.3/5 (14 reviews) — C2 ISTM is a powerful online IT service management software, fully customizable to your operational performance enhancement needs.
12. [Pega CRM](https://www.capterra.co.za/software/157/pega-crm) — 3.9/5 (13 reviews) — Pega CRM evolve to meet changing enterprise needs by driving competitive advantages through Marketing, CS, and SFA applications.
13. [Woopra](https://www.capterra.co.za/software/155465/woopra) — 4.3/5 (13 reviews) — Woopra is customer journey analytics software that analyzes and visualizes the complete customer experience.
14. [Oracle Service](https://www.capterra.co.za/software/213720/oracle-service) — 4.5/5 (13 reviews) — Customer service management solution that helps businesses assist customers to solve queries on the various platforms.
15. [ProBusinessTools](https://www.capterra.co.za/software/110970/probusinesstools) — 4.6/5 (12 reviews) — Web based service management software for companies with 20 to 1000 users.
16. [Enghouse eKMS](https://www.capterra.co.za/software/120410/ekms) — 4.2/5 (12 reviews) — eKMS helps your customers and agents quickly and intuitively find the information they need.
17. [Total Network Inventory](https://www.capterra.co.za/software/133961/total-network-inventory) — 4.7/5 (11 reviews) — Total Network Inventory provides powerful tools for hardware inventory and software license management.
18. [AtemisCloud](https://www.capterra.co.za/software/144346/atemis-crm) — 4.7/5 (11 reviews) — An advanced Business Management SaaS with all the features you need. Used in 60 countries by 1500 companies for the last 23 years.
19. [Answerbase](https://www.capterra.co.za/software/153153/answerbase) — 4.7/5 (11 reviews) — A user-friendly, online Q\&amp;A community that can be customized to any look and feel. We make the tools available for any size community.
20. [Wowdesk](https://www.capterra.co.za/software/183320/help-desk-solution) — 4.7/5 (11 reviews) — Wowdesk omnichannel customer service help desk software helps businesses of all sizes deliver "WOWing" customer experience
21. [AgentCubed](https://www.capterra.co.za/software/135371/agentcubed) — 4.4/5 (10 reviews) — AgentCubed provides the single solution for insurance agencies, combining multiple management solutions into one platform.
22. [Contact Boss](https://www.capterra.co.za/software/195270/contact-boss) — 4.8/5 (10 reviews) — Contact Boss is an easy-to-use, powerful CRM database manager that lets you track and manage the people who drive your organization.
23. [Suptask](https://www.capterra.co.za/software/215702/suptask) — 4.7/5 (10 reviews) — Internal ticketing system purely on Slack where your conversations and messages turns into structured tickets.
24. [ASAP Systems](https://www.capterra.co.za/software/148301/passport-inventory) — 3.2/5 (9 reviews) — Complete Inventory Management \&amp; Asset Tracking software with highly configurable and easy to use features for offices \&amp; stockrooms.
25. [Freshsuccess](https://www.capterra.co.za/software/145293/natero) — 4.6/5 (8 reviews) — Customer Success Management platform for B2B subscription services.

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## Related Categories

- [Sales Tracking Software](https://www.capterra.co.za/directory/32744/sales-tracking/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32623/it-ticketing-systems-software/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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