---
description: Page 4 - See the list of the best Chatbot Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 4 - Chatbot Software - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software) > [Page 4](https://www.capterra.co.za/directory/32448/chatbot/software?page=4)

# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [HostBuddy AI](https://www.capterra.co.za/software/1067286/HostBuddy-AI) — 5.0/5 (20 reviews) — HostBuddy AI: Automated, customizable AI messaging for short-term rentals. Built by super hosts for seamless guest communication.
2. [HappyFox Chat](https://www.capterra.co.za/software/122234/happyfox-chat) — 4.5/5 (19 reviews) — Powerful live chat software built for super fast customer support.
3. [inconnect](https://www.capterra.co.za/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
4. [Sagicc](https://www.capterra.co.za/software/217309/sagicc) — 4.4/5 (19 reviews) — Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers.
5. [Eloquant](https://www.capterra.co.za/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
6. [ElevenLabs](https://www.capterra.co.za/software/1055543/elevenlabs) — 4.7/5 (18 reviews) — ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place.
7. [Wappbiz](https://www.capterra.co.za/software/1071892/Wappbiz) — 4.9/5 (18 reviews) — Wappbiz is marketing software that integrates with WhatsApp to help businesses manage customer engagement, campaigns, and more.
8. [Heyday](https://www.capterra.co.za/software/177804/heyday-ai) — 4.6/5 (17 reviews) — The \#1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX.
9. [Kore](https://www.capterra.co.za/software/180874/kore-ai-bots-platform) — 4.4/5 (17 reviews) — Kore.ai drives AI value with tools for work, process, and service—powered by an agent platform and no-code solutions.
10. [Amio](https://www.capterra.co.za/software/183845/amio) — 4.9/5 (17 reviews) — Amio helps you create AI chatbots for your e-shop.
11. [ZyraTalk](https://www.capterra.co.za/software/207596/zyratalk) — 4.7/5 (17 reviews) — ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI.
12. [iNextLabs](https://www.capterra.co.za/software/1027275/inextlabs) — 4.8/5 (17 reviews) — iNextLabs Botify is a conversational AI platform that empowers NLP-based chatbots that provide a modern digital experience for users
13. [REVE Chat](https://www.capterra.co.za/software/152292/reve-chat) — 4.2/5 (16 reviews) — REVE Chat is a comprehensive customer service platform that offers live chat, chatbot, ticketing system, and much more.
14. [The Bot Platform](https://www.capterra.co.za/software/213586/the-bot-platform) — 4.6/5 (16 reviews) — Easily create a more connected, engaged and efficient working world using bots, automation and AI.
15. [Ada](https://www.capterra.co.za/software/164470/ada-support) — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
16. [Simplify360](https://www.capterra.co.za/software/211771/simplify360) — 4.4/5 (15 reviews) — Digital Customer Experience Platform with embedded AI. Track \& Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease.
17. [Mindset AI](https://www.capterra.co.za/software/1073648/Mindset-AI) — 4.9/5 (15 reviews) — Search — Ask — Do. AI Agent Chatbots That Make Your Content Shine \& Engage Users. Trusted by SaaS Platforms Worldwide.
18. [Cyara](https://www.capterra.co.za/software/119554/cruncher) — 4.5/5 (14 reviews) — Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.
19. [Fin](https://www.capterra.co.za/software/1077853/Fin) — 4.6/5 (14 reviews) — Fin is the top-performing AI Agent for customer service, offering the best customer experience and the highest resolution rates.
20. [RingCentral Engage Digital](https://www.capterra.co.za/software/173380/dimelo-digital-platform) — 4.8/5 (13 reviews) — RingCentral Engage Digital enables companies to manage all their digital customer care channels within a single platform.
21. [STAN AI](https://www.capterra.co.za/software/1052246/stan-ai) — 4.7/5 (13 reviews) — STAN AI is a virtual assistant designed to help property managers respond to homeowner inquiries, service requests, and bookings.
22. [riyo.ai](https://www.capterra.co.za/software/1021984/traek) — 4.7/5 (12 reviews) — riyo.ai is a comprehensive analytics tool designed to help businesses analyze website performance and optimize conversion rates.
23. [LoyJoy](https://www.capterra.co.za/software/1026654/loyjoy) — 4.9/5 (12 reviews) — LoyJoy is the European agentic AI platform for customer interaction. Made in Germany, hosted in the EU and fully GDPR-compliant.
24. [SAS Viya](https://www.capterra.co.za/software/1043140/sas-viya) — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
25. [Forethought](https://www.capterra.co.za/software/196175/agatha) — 4.5/5 (11 reviews) — Forethought is the first AI-native platform for enterprise customer experience.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.co.za/directory)

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Integrate with thousands of third party tools and HRIS services. \n\nGet in touch and we’ll have you set up for success in no time!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a70528a-c952-4a8f-813d-b771a1ce2fa2.png","url":"https://www.capterra.co.za/software/213586/the-bot-platform","@type":"ListItem"},{"name":"Ada","position":15,"description":"Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.\n\nAda’s generative AI agents act as your most valuable customer service employee, delivering always-on, global support across every channel and language. From email and messaging to voice and beyond, Ada consolidates support operations, breaks down silos, and gives teams time back to focus on what matters most.\n\nDesigned for enterprise, Ada combines automation and intelligence with unmatched control, transparency, and security. Own your AI customer service strategy end-to-end within one platform. Coach your AI agent, track performance, ensure compliance, and integrate seamlessly—all in one place.\n\nBook a free consultation with our AI customer service experts to learn more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c0b9595-be77-459b-8d14-2f771231fa18.png","url":"https://www.capterra.co.za/software/164470/ada-support","@type":"ListItem"},{"name":"Simplify360","position":16,"description":"We are a digital customer experience platform. \nManage Email, Chat, In-App chat, Social Media Messages; Get Robust social listening, analytics and actionable insights. \nWe also support new eco-systems such as reviews - mobile, locations, instant messengers - WhatsApp, Line, Viber, WeChat. \nOur USP is that the CX is native first, allowing brands unparalleled efficiency in managing their omnichannel needs. \nWe also provide embedded AI and chatbot solutions. \nWe are among the lowest cost to own!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6844be8-ed70-4fb1-b9f9-5208565c6939.png","url":"https://www.capterra.co.za/software/211771/simplify360","@type":"ListItem"},{"name":"Mindset AI","position":17,"description":"Mindset AI's Chatbot Agents will turn your static content library into engaging digital coaches that provide precise answers and performance support. \n\nTailored For SaaS: Add AI agents, coaches, and content search features to your software product without having to build them from scratch. 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Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring enabling enterprises to design, build, and maintain optimal customer journeys at scale, across digital and voice channels, while reducing the risk of customer-facing defects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c566012b-95d2-4e5a-b5ab-78943ece83a9.png","url":"https://www.capterra.co.za/software/119554/cruncher","@type":"ListItem"},{"name":"Fin","position":19,"description":"Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It delivers higher quality answers, and answers more complex queries than any other AI Agent.\n\nFin comes with the industry’s most comprehensive capabilities, enabling teams to analyze, train, test, and deploy in a single no-code workspace designed to help you fine-tune quality and drive continuous performance improvements. \n\n- Analyze: Deep, actionable insights and AI-powered suggestions to easily optimize performance.\n- Train: Tools to configure Fin’s knowledge, behavior, tone, and actions.\n- Test: A full testing suite to evaluate and refine Fin’s answer quality before going live.\n- Deploy: A complete set of channels and audience targeting to launch Fin wherever you serve your customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c50e0ce-2212-43b8-b5b2-4566c4688c89.png","url":"https://www.capterra.co.za/software/1077853/Fin","@type":"ListItem"},{"name":"RingCentral Engage Digital","position":20,"description":"Engage Digital best suited for companies with a minimum of 100 employees.\n\nAgents can manage multiple channels through a unique interface, increasing their response speed, streamlining resources allocation and levelling the flow.\n\nOver 14.5 million messages coming from various sources (email, chat, messaging...) are categorized & dispatched to customer care agents.\n\nManage all your digital customer care channels through a single platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6afe89f0-4273-47f2-a113-7d9d5f2b3986.png","url":"https://www.capterra.co.za/software/173380/dimelo-digital-platform","@type":"ListItem"},{"name":"STAN AI","position":21,"description":"Empower residents & streamline property management with STAN AI, your 24/7 virtual assistant. Residents get instant answers to common questions about rent, leases, policies, and the community – all through a user-friendly chat interface available via SMS, email, phone, or popular platforms like Whatsapp and Facebook. STAN AI tackles it all, from managing account information to submitting and tracking service requests and amenity bookings, freeing up property managers' time for strategic tasks and resident relationship building. This AI marvel even learns and adapts to your community's unique needs, ensuring exceptional service for everyone. Plus, STAN AI integrates seamlessly with existing property management systems, automates repetitive tasks like sending lease renewals and rent reminders, and generates insightful reports – saving you time, money, and resources. STAN AI is empowering residents, boosting satisfaction, and giving property managers back their time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3aa30a5f-ab26-4423-816f-ac2b832aedd5.jpeg","url":"https://www.capterra.co.za/software/1052246/stan-ai","@type":"ListItem"},{"name":"riyo.ai","position":22,"description":"riyo.ai is an innovative and comprehensive sale-marketing tool designed to help businesses effectively connect with their audience, analyze website performance, and optimize conversion rates.\n\nriyo.ai offers the following solution. \n\n→ Connect: With its wide range of features, riyo.ai enables you to engage visitors.\n\n→ Analyze: Gain valuable insights into your website's performance.\n→ Convert: Simplify the sales process by providing easy-to-use tools for creating sales flows that enhance closure","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d495ffc-a4d5-4177-9eda-d4f9b7f48f64.jpeg","url":"https://www.capterra.co.za/software/1021984/traek","@type":"ListItem"},{"name":"LoyJoy","position":23,"description":"LoyJoy is the European agentic AI platform for customer interaction. Made in Germany, hosted in the EU and fully GDPR-compliant, LoyJoy combines agentic AI with visual process automation to deliver measurable business impact. Enterprises automate service, sales and marketing processes end-to-end and launch AI agents within hours without coding. The result is 24/7 autonomous support, personalized experiences and up to 98% automation of customer requests. LoyJoy integrates seamlessly into websites, apps and social channels and connects to existing CRM, ERP or ticketing systems. Trusted by leading brands like RTL+, R+V, TRUMPF, Vaillant and SCHOTT, LoyJoy is the independent, secure and scalable choice for enterprises looking to boost efficiency and customer satisfaction with AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/302b5ecf-eaae-42d5-831b-e4eea0c7f00b.png","url":"https://www.capterra.co.za/software/1026654/loyjoy","@type":"ListItem"},{"name":"SAS Viya","position":24,"description":"SAS Viya is a cloud-native data and AI platform that streamlines analytics workflows from data management to model deployment. It connects to diverse data sources with built-in governance and lineage tracking, ensuring seamless access and auditability. Teams can prepare and transform data while maintaining transparency.\n\nThe platform supports the model lifecycle with tools for automated machine learning, statistical modeling, and AI development. The SAS Viya Copilot offers intelligent assistance for data and AI tasks.\n\nOrganizations can deploy models into workflows using business rules and real-time event detection. SAS Viya integrates with Python, R, Java, and REST APIs, supporting deployment on AWS, Azure, Google Cloud, or on-premises infrastructure. It fosters collaboration with governance ensuring compliance and oversight.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22936991-b5fd-4428-8f97-fdcb44259d5d.jpeg","url":"https://www.capterra.co.za/software/1043140/sas-viya","@type":"ListItem"},{"name":"Forethought","position":25,"description":"Forethought is the first AI-native platform for enterprise customer experience, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolved billions of monthly support issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39893795-2d65-43a7-a5a7-ef3bccce785f.png","url":"https://www.capterra.co.za/software/196175/agatha","@type":"ListItem"}],"numberOfItems":25}
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